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!DOCTYPE html>html langen>  head>    meta http-equivX-UA-Compatible contentIEedge>    !-- force IE browsers in compatibility mode to use their most aggressive rendering engine -->    meta charsetutf-8>    title>protel Cloud Center Status/title>    meta namedescription contentWelcome to protel Cloud Center's home for real-time and historical data on system performance.>    !-- Mobile viewport optimization -->    meta nameHandheldFriendly contentTrue>    meta nameMobileOptimized content320>    meta nameviewport contentwidthdevice-width, initial-scale1.0, minimum-scale1.0, maximum-scale1.0>    !-- Time this page was rendered - http://purl.org/dc/terms/issued -->    meta nameissued content1763884993>    !-- Mobile IE allows us to activate ClearType technology for smoothing fonts for easy reading -->    meta http-equivcleartype contenton>      !-- Atlassian Sans & Mono Fonts -->link  relpreconnect  hrefhttps://ds-cdn.prod-east.frontend.public.atl-paas.net />link  relpreload  hrefhttps://ds-cdn.prod-east.frontend.public.atl-paas.net/assets/fonts/atlassian-sans/v3/AtlassianSans-latin.woff2  asfont typefont/woff2 crossorigin />link  relpreload  hrefhttps://ds-cdn.prod-east.frontend.public.atl-paas.net/assets/font-rules/v5/atlassian-fonts.css  asstyle crossorigin />    style>  /* Dynamic Font Stack based on Feature Flag */    /* Using Atlassian Sans & Mono */    :root {      --font-stack-a: Atlassian Sans, Helvetica Neue, Helvetica, Arial, Sans-Serif; 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For the default background (#ffffff) and default css_border_color (#e0e0e0), use the luminosity of the default background with a magic number to arrive at      the original outage-field background color (#f4f5f7). I used the formula Target Color  Color * alpha + Background * (1 - alpha) to find the magic number of ~0.08.      For darker css_body_background_color, luminosity values are lower so alpha trends toward becoming transparent (thus outage-field background becomes same as css_body_background_color).    */    background-color: rgba(203,211,213,0.31);    /*      outage-field border-color alpha is inverse to the luminosity of css_body_background_color.      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.icon-indicator {    color:#3498DB;  }  .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates,  .layout-content.status.status-index .scheduled-incidents-container {    border-color:#3498DB;  }  /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */  .layout-content.status.status-index .page-status.status-none {    background-color:#4caf50;  }  .layout-content.status-index .components-statuses .component-container.status-green:after,  .status-green .icon-indicator,  .components-container .component-inner-container.status-green .component-status,  .components-container .component-inner-container.status-green .icon-indicator {    color:#4caf50;  }  /* CSS LINK COLOR */  /* CSS LINK COLOR */  /* CSS LINK COLOR */  /* CSS LINK COLOR */  /* CSS LINK COLOR */  /* CSS LINK COLOR */  a,  a:hover,  .layout-content.status-index .page-footer span a:hover,  .layout-content.status-index .timeframes-container .timeframe:not(.active):hover,  .layout-content.status-incident .subheader a:hover {    color:#009dcd;  }  .flat-button,  .masthead .updates-dropdown-container .show-updates-dropdown,  .layout-content.status-full-history .show-filter.open  {    background-color:#009dcd;  }  /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */  .components-section .components-uptime-link {    color: #bbbbbb;  }  .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item {    color: #bbbbbb;    opacity: 1;  }  .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light {    color: #bbbbbb;    opacity: 1;  }  .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer {    background: #bbbbbb;    opacity: 1;  }/style>    !-- custom css -->      !-- polyfills -->        script crossoriginanonymous srchttps://cdnjs.cloudflare.com/polyfill/v3/polyfill.js>/script>    !-- Le HTML5 shim -->    !--if lt IE 9>      script src//html5shim.googlecode.com/svn/trunk/html5.js>/script>    !endif-->    !-- injection for static -->      /head>  body classstatus index status-none>      div classlayout-content status status-index starter>      div classmasthead-container basic>    div classmasthead has-logo>        div classlogo-container>          a hrefhttps://www.protel.net>img altPage logo src//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/24459/protel_logo.png />/a>        /div>          div classupdates-dropdown-container data-js-hookupdates-dropdown-container>    a href# data-js-hookshow-updates-dropdown idshow-updates-dropdown classshow-updates-dropdown aria-labelSubscribe to updates aria-expandedfalse aria-haspopupdialog rolebutton>    /a>!--    Accessibility guidelines for tabs: https://www.w3.org/TR/wai-aria-practices-1.1/examples/tabs/tabs-1/tabs.html -->    div classupdates-dropdown data-js-hookupdates-dropdown idupdates-dropdown styledisplay:none>      div classupdates-dropdown-nav nav-items-6 roletablist aria-labelSubscribe to updates>          a href#updates-dropdown-email aria-controlsupdates-dropdown-email aria-labelSubscribe via email roletab aria-selectedtrue idupdates-dropdown-email-btn>            span classicon-container email>          /a>          a href#updates-dropdown-sms aria-controlsupdates-dropdown-sms aria-labelSubscribe via SMS roletab idupdates-dropdown-sms-btn>            span classicon-container sms>          /a>          a href#updates-dropdown-webhook aria-controlsupdates-dropdown-webhook aria-labelSubscribe via webhook roletab idupdates-dropdown-webhook-btn>            span classicon-container webhook>          /a>          a href#updates-dropdown-support aria-controlsupdates-dropdown-support aria-labelContact support roletab idupdates-dropdown-support-btn>            span classicon-container support>          /a>          a href#updates-dropdown-atom aria-controlsupdates-dropdown-atom aria-labelSubscribe via RSS roletab idupdates-dropdown-atom-btn>            span classicon-container rss>          /a>        button data-js-hookupdates-dropdown-close aria-labelClose subscribe form idupdates-dropdown-close-btn>          x        /button>      /div>      div classupdates-dropdown-sections-container>          div classupdates-dropdown-section email idupdates-dropdown-email styledisplay:none roletabpanel aria-labelledbyupdates-dropdown-email-btn>            div classdirections>              Get email notifications whenever protel Cloud Center strong>creates/strong>,  strong>updates/strong> or strong>resolves/strong> an incident.            /div>            form idsubscribe-form-email action/subscriptions/new-email accept-charsetUTF-8 data-remotetrue methodpost>              input typehidden nameemail_otp_verify_flow idemail_otp_verify_flow valuefalse autocompleteoff />                !-- make sure not to put cookie values in here since this gets cached -->                label foremail>Email address:/label>                input nameemail idemail typetext classfull-width data-js-hookemail-notification-field autocompleteemail>                input nameemail_otp_auth_token typehidden idemail-otp-token-field>                div classopt-container-section idemail-otp-container, styledisplay:none >                  label foremail-otp>Enter OTP:/label>                  input nameotp idemail-otp typetext value classprepend full-width>                  p idemail-otp-timer>Resend OTP in: span idemail-otp-countdown>/span> seconds /p>                  p idresend-email-otp>                    Didnt receive the OTP?                    a href# idresend-email-otp-btn >Resend OTP /a>                  /p>                /div>                  input typehidden namecaptcha_error idcaptcha_error valuefalse autocompleteoff />                  input typesubmit valueSubscribe via Email classflat-button full-width g-recaptcha idsubscribe-btn-email data-disabled-textSubscribing... 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         input typehidden nameotp_verify_flow idotp_verify_flow valuefalse autocompleteoff />              input typehidden namesubscriber_code idsubscriber_code value autocompleteoff />              div classcontrol-group>                div classcontrols externalities-sms-container>                  !-- make sure not to put cookie values in here since this gets cached -->                  label forphone-country>Country code:/label>                  div idphone-number-country-code classphone-country-wrapper                      data-otp-enabledfalse>                      select namephone_country idphone-country data-js-hookphone-country classphone-country>option valueaf data-otp-enabledfalse >Afghanistan (+93)/option>option valueal data-otp-enabledfalse >Albania (+355)/option>option valuedz data-otp-enabledfalse >Algeria (+213)/option>option valueas data-otp-enabledfalse >American Samoa (+1)/option>option valuead data-otp-enabledfalse >Andorra (+376)/option>option valueao data-otp-enabledfalse >Angola (+244)/option>option valueai data-otp-enabledfalse >Anguilla (+1)/option>option valueag data-otp-enabledfalse >Antigua and Barbuda (+1)/option>option valuear data-otp-enabledfalse >Argentina (+54)/option>option valueam data-otp-enabledfalse >Armenia (+374)/option>option valueaw data-otp-enabledfalse >Aruba (+297)/option>option valueau data-otp-enabledfalse >Australia/Cocos/Christmas Island (+61)/option>option valueat data-otp-enabledfalse >Austria (+43)/option>option valueaz data-otp-enabledfalse >Azerbaijan (+994)/option>option valuebs data-otp-enabledfalse >Bahamas (+1)/option>option valuebh data-otp-enabledfalse >Bahrain (+973)/option>option valuebd data-otp-enabledfalse >Bangladesh (+880)/option>option valuebb data-otp-enabledfalse >Barbados (+1)/option>option valueby data-otp-enabledfalse >Belarus (+375)/option>option valuebe data-otp-enabledfalse >Belgium (+32)/option>option valuebz data-otp-enabledfalse >Belize (+501)/option>option valuebj data-otp-enabledfalse >Benin (+229)/option>option valuebm data-otp-enabledfalse >Bermuda (+1)/option>option valuebo data-otp-enabledfalse >Bolivia (+591)/option>option valueba data-otp-enabledfalse >Bosnia and Herzegovina (+387)/option>option valuebw data-otp-enabledfalse >Botswana (+267)/option>option valuebr data-otp-enabledfalse >Brazil (+55)/option>option valuebn data-otp-enabledfalse >Brunei (+673)/option>option valuebg data-otp-enabledfalse >Bulgaria (+359)/option>option valuebf data-otp-enabledfalse >Burkina Faso (+226)/option>option valuebi data-otp-enabledfalse >Burundi (+257)/option>option valuekh data-otp-enabledfalse >Cambodia (+855)/option>option valuecm data-otp-enabledfalse >Cameroon (+237)/option>option valueca data-otp-enabledfalse >Canada (+1)/option>option valuecv data-otp-enabledfalse >Cape Verde (+238)/option>option valueky data-otp-enabledfalse >Cayman Islands (+1)/option>option valuecf data-otp-enabledfalse >Central Africa (+236)/option>option valuetd data-otp-enabledfalse >Chad (+235)/option>option valuecl data-otp-enabledfalse >Chile (+56)/option>option valuecn data-otp-enabledfalse >China (+86)/option>option valueco data-otp-enabledfalse >Colombia (+57)/option>option valuekm data-otp-enabledfalse >Comoros (+269)/option>option valuecg data-otp-enabledfalse >Congo (+242)/option>option valuecd data-otp-enabledfalse >Congo, Dem Rep (+243)/option>option valuecr data-otp-enabledfalse >Costa Rica (+506)/option>option valuehr data-otp-enabledfalse >Croatia (+385)/option>option valuecy data-otp-enabledfalse >Cyprus (+357)/option>option valuecz data-otp-enabledfalse >Czech Republic (+420)/option>option valuedk data-otp-enabledfalse >Denmark (+45)/option>option valuedj data-otp-enabledfalse >Djibouti (+253)/option>option valuedm data-otp-enabledfalse >Dominica (+1)/option>option valuedo data-otp-enabledfalse >Dominican Republic (+1)/option>option valueeg data-otp-enabledfalse >Egypt (+20)/option>option valuesv data-otp-enabledfalse >El Salvador (+503)/option>option valuegq data-otp-enabledfalse >Equatorial Guinea (+240)/option>option valueee data-otp-enabledfalse >Estonia (+372)/option>option valueet data-otp-enabledfalse >Ethiopia (+251)/option>option valuefo data-otp-enabledfalse >Faroe Islands (+298)/option>option valuefj data-otp-enabledfalse >Fiji (+679)/option>option valuefi data-otp-enabledfalse >Finland/Aland Islands (+358)/option>option valuefr data-otp-enabledfalse >France (+33)/option>option valuegf data-otp-enabledfalse >French Guiana (+594)/option>option valuepf data-otp-enabledfalse >French Polynesia (+689)/option>option valuega data-otp-enabledfalse >Gabon (+241)/option>option valuegm data-otp-enabledfalse >Gambia (+220)/option>option valuege data-otp-enabledfalse >Georgia (+995)/option>option valuede data-otp-enabledfalse selected>Germany (+49)/option>option valuegh data-otp-enabledfalse >Ghana (+233)/option>option valuegi data-otp-enabledfalse >Gibraltar (+350)/option>option valuegr data-otp-enabledfalse >Greece (+30)/option>option valuegl data-otp-enabledfalse >Greenland (+299)/option>option valuegd data-otp-enabledfalse >Grenada (+1)/option>option valuegp data-otp-enabledfalse >Guadeloupe (+590)/option>option valuegu data-otp-enabledfalse >Guam (+1)/option>option valuegt data-otp-enabledfalse >Guatemala (+502)/option>option valuegn data-otp-enabledfalse >Guinea (+224)/option>option valuegy data-otp-enabledfalse >Guyana (+592)/option>option valueht data-otp-enabledfalse >Haiti (+509)/option>option valuehn data-otp-enabledfalse >Honduras (+504)/option>option valuehk data-otp-enabledfalse >Hong Kong (+852)/option>option valuehu data-otp-enabledfalse >Hungary (+36)/option>option valueis data-otp-enabledfalse >Iceland (+354)/option>option valuein data-otp-enabledfalse >India (+91)/option>option valueid data-otp-enabledfalse >Indonesia (+62)/option>option valueiq data-otp-enabledfalse >Iraq (+964)/option>option valueie data-otp-enabledfalse >Ireland (+353)/option>option valueil data-otp-enabledfalse >Israel (+972)/option>option valueit data-otp-enabledfalse >Italy (+39)/option>option valuejm data-otp-enabledfalse >Jamaica (+1)/option>option valuejp data-otp-enabledfalse >Japan (+81)/option>option valuejo data-otp-enabledfalse >Jordan (+962)/option>option valueke data-otp-enabledfalse >Kenya (+254)/option>option valuekr data-otp-enabledfalse >Korea, Republic of (+82)/option>option valuexk data-otp-enabledfalse >Kosovo (+383)/option>option valuekw data-otp-enabledfalse >Kuwait (+965)/option>option valuekg data-otp-enabledfalse >Kyrgyzstan (+996)/option>option valuela data-otp-enabledfalse >Laos (+856)/option>option valuelv data-otp-enabledfalse >Latvia (+371)/option>option valuelb data-otp-enabledfalse >Lebanon (+961)/option>option valuels data-otp-enabledfalse >Lesotho (+266)/option>option valuelr data-otp-enabledfalse >Liberia (+231)/option>option valuely data-otp-enabledfalse >Libya (+218)/option>option valueli data-otp-enabledfalse >Liechtenstein (+423)/option>option valuelt data-otp-enabledfalse >Lithuania (+370)/option>option valuelu data-otp-enabledfalse >Luxembourg (+352)/option>option valuemo data-otp-enabledfalse >Macao (+853)/option>option valuemk data-otp-enabledfalse >Macedonia (+389)/option>option valuemg data-otp-enabledfalse >Madagascar (+261)/option>option valuemw data-otp-enabledfalse >Malawi (+265)/option>option valuemy data-otp-enabledfalse >Malaysia (+60)/option>option valuemv data-otp-enabledfalse >Maldives (+960)/option>option valueml data-otp-enabledfalse >Mali (+223)/option>option valuemt data-otp-enabledfalse >Malta (+356)/option>option valuemq data-otp-enabledfalse >Martinique (+596)/option>option valuemr data-otp-enabledfalse >Mauritania (+222)/option>option valuemu data-otp-enabledfalse >Mauritius (+230)/option>option valuemx data-otp-enabledfalse >Mexico (+52)/option>option valuemc data-otp-enabledfalse >Monaco (+377)/option>option valuemn data-otp-enabledfalse >Mongolia (+976)/option>option valueme data-otp-enabledfalse >Montenegro (+382)/option>option valuems data-otp-enabledfalse >Montserrat (+1)/option>option valuema data-otp-enabledfalse >Morocco/Western Sahara (+212)/option>option valuemz data-otp-enabledfalse >Mozambique (+258)/option>option valuena data-otp-enabledfalse >Namibia (+264)/option>option valuenp data-otp-enabledfalse >Nepal (+977)/option>option valuenl data-otp-enabledfalse >Netherlands (+31)/option>option valuenz data-otp-enabledfalse >New Zealand (+64)/option>option valueni data-otp-enabledfalse >Nicaragua (+505)/option>option valuene data-otp-enabledfalse >Niger (+227)/option>option valueng data-otp-enabledfalse >Nigeria (+234)/option>option valueno data-otp-enabledfalse >Norway (+47)/option>option valueom data-otp-enabledfalse >Oman (+968)/option>option valuepk data-otp-enabledfalse >Pakistan (+92)/option>option valueps data-otp-enabledfalse >Palestinian Territory (+970)/option>option valuepa data-otp-enabledfalse >Panama (+507)/option>option valuepy data-otp-enabledfalse >Paraguay (+595)/option>option valuepe data-otp-enabledfalse >Peru (+51)/option>option valueph data-otp-enabledfalse >Philippines (+63)/option>option valuepl data-otp-enabledfalse >Poland (+48)/option>option valuept data-otp-enabledfalse >Portugal (+351)/option>option valuepr data-otp-enabledfalse >Puerto Rico (+1)/option>option valueqa data-otp-enabledfalse >Qatar (+974)/option>option valuere data-otp-enabledfalse >Reunion/Mayotte (+262)/option>option valuero data-otp-enabledfalse >Romania (+40)/option>option valueru data-otp-enabledfalse >Russia/Kazakhstan (+7)/option>option valuerw data-otp-enabledfalse >Rwanda (+250)/option>option valuews data-otp-enabledfalse >Samoa (+685)/option>option valuesm data-otp-enabledfalse >San Marino (+378)/option>option valuesa data-otp-enabledfalse >Saudi Arabia (+966)/option>option valuesn data-otp-enabledfalse >Senegal (+221)/option>option valuers data-otp-enabledfalse >Serbia (+381)/option>option valuesc data-otp-enabledfalse >Seychelles (+248)/option>option valuesl data-otp-enabledfalse >Sierra Leone (+232)/option>option valuesg data-otp-enabledfalse >Singapore (+65)/option>option valuesk data-otp-enabledfalse >Slovakia (+421)/option>option valuesi data-otp-enabledfalse >Slovenia (+386)/option>option valueza data-otp-enabledfalse >South Africa (+27)/option>option valuees data-otp-enabledfalse >Spain (+34)/option>option valuelk data-otp-enabledfalse >Sri Lanka (+94)/option>option valuekn data-otp-enabledfalse >St Kitts and Nevis (+1)/option>option valuelc data-otp-enabledfalse >St Lucia (+1)/option>option valuevc data-otp-enabledfalse >St Vincent Grenadines (+1)/option>option valuesd data-otp-enabledfalse >Sudan (+249)/option>option valuesr data-otp-enabledfalse >Suriname (+597)/option>option valuesz data-otp-enabledfalse >Swaziland (+268)/option>option valuese data-otp-enabledfalse >Sweden (+46)/option>option valuech data-otp-enabledfalse >Switzerland (+41)/option>option valuetw data-otp-enabledfalse >Taiwan (+886)/option>option valuetj data-otp-enabledfalse >Tajikistan (+992)/option>option valuetz data-otp-enabledfalse >Tanzania (+255)/option>option valueth data-otp-enabledfalse >Thailand (+66)/option>option valuetg data-otp-enabledfalse >Togo (+228)/option>option valueto data-otp-enabledfalse >Tonga (+676)/option>option valuett data-otp-enabledfalse >Trinidad and Tobago (+1)/option>option valuetn data-otp-enabledfalse >Tunisia (+216)/option>option valuetr data-otp-enabledfalse >Turkey (+90)/option>option valuetc data-otp-enabledfalse >Turks and Caicos Islands (+1)/option>option valueug data-otp-enabledfalse >Uganda (+256)/option>option valueua data-otp-enabledfalse >Ukraine (+380)/option>option valueae data-otp-enabledfalse >United Arab Emirates (+971)/option>option valuegb data-otp-enabledfalse >United Kingdom (+44)/option>option valueus data-otp-enabledfalse >United States (+1)/option>option valueuy data-otp-enabledfalse >Uruguay (+598)/option>option valueuz data-otp-enabledfalse >Uzbekistan (+998)/option>option valueve data-otp-enabledfalse >Venezuela (+58)/option>option valuevn data-otp-enabledfalse >Vietnam (+84)/option>option valuevg data-otp-enabledfalse >Virgin Islands, British (+1)/option>option valuevi data-otp-enabledfalse >Virgin Islands, U.S. (+1)/option>option valueye data-otp-enabledfalse >Yemen (+967)/option>option valuezm data-otp-enabledfalse >Zambia (+260)/option>option valuezw data-otp-enabledfalse >Zimbabwe (+263)/option>/select>                  /div>                  label forphone-number>Phone number:/label>                  input namephone_number idphone-number typetext classprepend full-width data-js-hooksms-notification-field>                  div classsms-atl-error idsms-atl-error>/div>                  div classclearfix>/div>                  div classopt-container-section idotp-container styledisplay:none>                    a href# idbtn-subcriber-change-number>Change number/a>                    label forotp>Enter OTP:/label>                    input nameotp idotp typetext classprepend full-width>                    p idtimer>Resend OTP in: span idcountdown>30/span> seconds /p>                    p idresend>                      Didnt receive the OTP?                      a href# idresend-otp-btn >Resend OTP /a>                    /p>                    /div>                /div>              /div>                input typehidden namecaptcha_error idcaptcha_error valuefalse autocompleteoff />                input typesubmit valueSubscribe via Text Message classflat-button full-width g-recaptcha idsubscribe-btn-sms data-disabled-textSubscribing... data-sitekey6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callbacksubmitNewSmsSubscriber data-error-callbacksmsSubscriberCaptchaError>              div classterms_and_privacy_information bottom small>Message and data rates may apply. By subscribing you agree to the Atlassian a target_blank relnoopener classaccessible-link hrefhttps://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms>Terms of Service/a>, and the Atlassian a target_blank relnoopener classaccessible-link hrefhttps://www.atlassian.com/legal/privacy-policy>Privacy Policy/a>. This site is protected by reCAPTCHA and the Google a target_blank relnoopener classaccessible-link hrefhttps://policies.google.com/privacy>Privacy Policy/a> and a target_blank relnoopener classaccessible-link data-js-hookcaptcha-terms-of-service-link hrefhttps://policies.google.com/terms>Terms of Service/a> apply./div>/form>          /div>          div classupdates-dropdown-section webhook idupdates-dropdown-webhook styledisplay:none roletabpanel aria-labelledbyupdates-dropdown-webhook-btn>            div classdirections>              Get webhook notifications whenever protel Cloud Center strong>creates/strong> an incident, strong>updates/strong> an incident, strong>resolves/strong> an incident or strong>changes/strong> a component status.            /div>            form idsubscribe-form-webhook action/subscriptions/webhook.json accept-charsetUTF-8 data-remotetrue methodpost>              div classcontrol-group>                div classcontrols>                  label forendpoint-webhooks>Webhook URL:/label>                  input typetext nameendpoint idendpoint-webhooks data-js-hookendpoint classfull-width aria-describedbyurl-help-block />                  p classhelp-block idurl-help-block>The URL we should send the webhooks to/p>                /div>              /div>              div classcontrol-group>                div classcontrols>                  label foremail-webhooks>Email address:/label>                  input typetext nameemail idemail-webhooks data-js-hookemail classfull-width aria-describedbyemail-help-block />                  p classhelp-block idemail-help-block>Well send you email if your endpoint fails/p>                /div>              /div>                input typehidden namecaptcha_error idcaptcha_error valuefalse autocompleteoff />                input typesubmit valueSubscribe To Notifications classflat-button full-width g-recaptcha idsubscribe-btn-webhook data-disabled-textSubscribing... data-sitekey6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah data-callbacksubmitNewWebhookSubscriber data-error-callbackwebhookSubscriberCaptchaError>                div classterms_and_privacy_information bottom small> This site is protected by reCAPTCHA and the Google a target_blank relnoopener classaccessible-link hrefhttps://policies.google.com/privacy>Privacy Policy/a> and a target_blank relnoopener classaccessible-link data-js-hookcaptcha-terms-of-service-link hrefhttps://policies.google.com/terms>Terms of Service/a> apply./div>/form>          /div>          div classupdates-dropdown-section support idupdates-dropdown-support styledisplay:none roletabpanel aria-labelledbyupdates-dropdown-support-btn>            Visit our a target_blank hrefhttp://www.protel.net/support/>support site/a>.          /div>          div classupdates-dropdown-section atom idupdates-dropdown-atom roletabpanel aria-labelledbyupdates-dropdown-atom-btn>            Get the a hrefhttps://cloudstatus.protel.net/history.atom target_blank>Atom Feed/a> or a hrefhttps://cloudstatus.protel.net/history.rss target_blank>RSS Feed/a>.          /div>      /div>    /div>  /div>script>  $(function () {    const phoneNumberInput  $(#phone-number);    const errorDiv  $(#sms-atl-error)    if(errorDiv.length){      function checkSelectedCountry() {        const selectedCountry  $(#phone-country).val();        const isOtpEnabled  $(#phone-number-country-code).attr(data-otp-enabled)  true;        const form  document.getElementById(subscribe-form-sms);        form.action  /subscriptions/new-sms;        const isOtpFlow  document.getElementById(otp_verify_flow);        document.getElementById(otp-container).style.display  none;        if(false && selectedCountry  sg) { // Replace SG with the actual value representing Singapore in your select tag          phoneNumberInput.prop(disabled, true);          errorDiv.html(`Due to new Singapore government regulations, were currently not supporting text subscriptions in Singapore.a hrefhttps://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398 target_blank> Learn more./a> br> Select another method to subscribe.`);        } else {          phoneNumberInput.prop(readonly, false);          errorDiv.html();          if(false){            if(isOtpEnabled){              document.getElementById(subscribe-btn-sms).value  Send OTP;            }            else {              isOtpFlow.value  false;              document.getElementById(subscribe-btn-sms).value  Subscribe via Text Message;            }          }        }      }      $(#phone-country).on(change, checkSelectedCountry);      checkSelectedCountry();    }  });  document.addEventListener(DOMContentLoaded, function() {    const dropdown  document.querySelector(#phone-number-country-code .phone-country);    if (dropdown){      const wrapperDiv  document.getElementById(phone-number-country-code);      const selectedOption  dropdown.optionsdropdown.selectedIndex;      const otpEnabled  selectedOption.getAttribute(data-otp-enabled);      wrapperDiv.setAttribute(data-otp-enabled, otpEnabled);      dropdown.addEventListener(change, function() {        const selectedOption  dropdown.optionsdropdown.selectedIndex;        const otpEnabled  selectedOption.getAttribute(data-otp-enabled);        wrapperDiv.setAttribute(data-otp-enabled, otpEnabled);      });    }  });  var countdownTimer;  var resendBtn  document.getElementById(resend);  var timer  document.getElementById(timer);  var form  document.getElementById(subscribe-form-sms);  var RESEND_TIMER  30;  $(function() {    $(#subscribe-form-sms).on(ajax:success, function(e, data, status, xhr){      const form  this;      const action  form.getAttribute(action);      if (data.type  success && data.otp_flow  true) {        document.getElementById(subscriber_code).value  data.subscriber_code        document.getElementById(otp-container).style.display  block;        $(#phone-number).prop(readonly, true);        var display  document.getElementById(countdown);        disableResend();        startTimer(RESEND_TIMER, display)        document.getElementById(subscribe-btn-sms).value  Verify OTP and Subscribe;        document.getElementById(otp_verify_flow).value  true;        form.action  /subscriptions/verify-otp;      } else if (data.type  success && action.includes(verify)){        document.getElementById(otp-container).style.display  none;        $(#phone-number).val().prop(readonly, false);        $(#otp).val();        document.getElementById(subscribe-btn-sms).value  Send OTP;        document.getElementById(otp_verify_flow).value  false;        form.action  /subscriptions/new-sms;        SP.currentPage.updatesDropdown.hide();      }    });    $(#btn-subcriber-change-number).on(click, () > {      document.getElementById(otp-container).style.display  none;      $(#phone-number).prop(readonly, false);      document.getElementById(subscribe-btn-sms).value  Send OTP;      form.action  /subscriptions/new-sms;      return false    })    $(#resend-otp-btn).on(click, function(e) {      e.preventDefault();      let phoneNumber  $(#phone-number).val();      let countryCode  $(.phone-country).val();      $.ajax({        type: POST,        url: /subscriptions/new-sms,        data: {          phone_number: phoneNumber,          phone_country: countryCode,          type: resend        },      }).done(function(data) {        var messageOptions  (data.type ! undefined && data.type ! null) ? { cssClass: data.type } : {};        HRB.utils.notify(data.text, messageOptions);        var display  document.getElementById(countdown);        disableResend();        timer.style.display  none        if (data.type  success) {          startTimer(RESEND_TIMER, display);        }      })    });  })  function startTimer(duration, display){    var timer  duration, seconds;    clearInterval(countdownTimer);    countdownTimer  setInterval(function () {      seconds  parseInt(timer % 60, 10);      display.textContent  seconds;      if(--timer  0){        enableResend();        clearInterval(countdownTimer);      }    }, 1000);    disableResend();  }  function enableResend(){    resendBtn.style.display  block;    timer.style.display  none  }  function disableResend(){    resendBtn.style.display  none;    timer.style.display  block  }  $(function() {    $(#subscribe-form-email).on(submit, function() {      var tokenField  document.getElementById(email-otp-token-field);      let page_code  dldxms6j25jk      let key  keyForEmailOtpToken($(#email).val(), page_code);      tokenField.value  localStorage.getItem(key);    });  });  var emailOtpCountdownTimer;  var emailOtpResendBtn  document.getElementById(resend-email-otp);  var emailOtpTimer  document.getElementById(email-otp-timer);  var emailOtpForm  document.getElementById(subscribe-form-email);  var EMAIL_OTP_RESEND_TIMER  600;  $(function() {    $(#subscribe-form-email).on(ajax:success, function(e, data, status, xhr){      const form  this;      const action  form.getAttribute(action);      if (data.type  success && data.email_otp_verify_flow  true) {        document.getElementById(email-otp-container).style.display  block;        var display  document.getElementById(email-otp-countdown);        display.textContent  EMAIL_OTP_RESEND_TIMER;        disableEmailOtpResend();        startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display)        document.getElementById(subscribe-btn-email).value  Verify OTP and Subscribe;        document.getElementById(email_otp_verify_flow).value  true;        form.action  /subscriptions/verify-email-otp;      } else if (data.type  success && action.includes(verify)){        let email   $(#email)        let page_code  dldxms6j25jk        let key  keyForEmailOtpToken(email.val(), page_code);        localStorage.setItem(key, data.email_otp_auth_token);        document.getElementById(email-otp-container).style.display  none;        email.val().prop(readonly, false);        $(#email-otp).val();        document.getElementById(subscribe-btn-email).value  Send OTP;        document.getElementById(email_otp_verify_flow).value  false;        form.action  /subscriptions/new-email;        SP.currentPage.updatesDropdown.hide();      }    });    $(#resend-email-otp-btn).on(click, function(e) {      e.preventDefault();      let email  $(#email).val();      $.ajax({        type: POST,        url: /subscriptions/new-email,        data: {          email: email        },      }).done(function(data) {        var messageOptions  (data.type ! undefined && data.type ! null) ? { cssClass: data.type } : {};        HRB.utils.notify(data.text, messageOptions);        if (data.type  success) {          var display  document.getElementById(email-otp-countdown);          display.textContent  EMAIL_OTP_RESEND_TIMER;          disableEmailOtpResend();          emailOtpTimer.style.display  none          startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display);        }      })    });  })  function startEmailOtpTimer(duration, display){    var timer  duration, seconds;    clearInterval(emailOtpCountdownTimer);    emailOtpCountdownTimer  setInterval(function () {      seconds  parseInt(timer, 10);      display.textContent  seconds;      if(--timer  0){        enableEmailOtpResend();        clearInterval(emailOtpCountdownTimer);      }    }, 1000);    disableEmailOtpResend();  }  function enableEmailOtpResend(){    emailOtpResendBtn.style.display  block;    emailOtpTimer.style.display  none  }  function disableEmailOtpResend(){    emailOtpResendBtn.style.display  none;    emailOtpTimer.style.display  block  }  function keyForEmailOtpToken(email, pageCode) {    return email + | + pageCode+ |SUBSCRIBE_VIA_EMAIL;  }/script>      div classclearfix>/div>    /div>/div> !-- this is outside of the .container so that the cover photo can go full width on mobile -->    div classcontainer>        div classpage-status status-none>          h2 classstatus font-large>            All Systems Operational          /h2>          span classlast-updated-stamp  font-small>/span>        /div>        div classtext-section>          h2 classfont-largest>            a idabout-this-site href#about-this-site classno-link>About This Site/a>          /h2>          p classcolor-secondary font-regular>            This is protels status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.          /p>        /div>        div classcomponents-section font-regular>      i classcomponent-status hidden major_outage>/i>      div classcomponents-uptime-link history-footer-link>        Uptime over the past var data-varnum data-pluralize90>90/var> days. a href/uptime>View historical uptime./a>      /div>    div classcomponents-container one-column>          div classcomponent-container border-color is-group >  div data-component-id8b9y1zyl97tv     classcomponent-inner-container status-green showcased     data-component-statusoperational     data-js-hookcomponent-group-opener>   span classname>       span classfa group-parent-indicator color-secondary font-small fa-plus-square-o rolebutton aria-expandedfalse aria-labelToggle protel Cloud Solutions | Europe, North America tabindex0>/span>       span>         protel Cloud Solutions | Europe, North America       /span>   /span>  span    classcomponent-status tool    titleGroups take on the status of their most degraded child component or service. 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data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x430 y0 fill#4caf50 roletab classuptime-day component-8b9y1zyl97tv day-86 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x435 y0 fill#4caf50 roletab classuptime-day component-8b9y1zyl97tv day-87 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x440 y0 fill#4caf50 roletab classuptime-day component-8b9y1zyl97tv day-88 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x445 y0 fill#4caf50 roletab classuptime-day component-8b9y1zyl97tv day-89 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />/svg>  div classlegend legend-group>  div classlegend-item light legend-item-date-range>    span classavailability-time-line-legend-day-count>90/span> days ago  /div>  div classspacer>/div>  div classlegend-item legend-item-uptime-value legend-item-8b9y1zyl97tv>    span iduptime-percent-8b9y1zyl97tv>      var data-varuptime-percent>99.94/var>    /span>    % uptime  /div>  div classspacer>/div>  div classlegend-item light legend-item-date-range>Today/div>/div>/div>/div>  !-- children components -->  div classchild-components-container mix-match-showcase>      div data-component-idwhgvpbq79hbv     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Air   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelprotel AIR Property Management System (https://app.protel.net).      data-original-titleprotel AIR Property Management System (https://app.protel.net).      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idn49vns6jd6s7     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel WBE - Web Booking Engine   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelprotel Hotel booking engine on the hotel website      data-original-titleprotel Hotel booking engine on the hotel website      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idg2ygjjqqpmmw     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel IDS Interface   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelConnected internet distribution channels, e. g., booking.com, Expedia, etc.      data-original-titleConnected internet distribution channels, e. g., booking.com, Expedia, etc.      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idlnlx60khrcpc     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel BWI Interface (Best Western International Interface)   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelSynchronization between hotel property management system (PMS) and Best Western Central Reservation System (CRS).      data-original-titleSynchronization between hotel property management system (PMS) and Best Western Central Reservation System (CRS).      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-iddcln7gnbs21d     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      Credit Card Interface   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelCloud credit card interface (3C Payments)      data-original-titleCloud credit card interface (3C Payments)      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idsnm184v3t3r1     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      Other interfaces to local systems   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelInterfaces to locally connected systems, such as Ariane Kiosk, POS, PBX, key card systems, etc.      data-original-titleInterfaces to locally connected systems, such as Ariane Kiosk, POS, PBX, key card systems, etc.      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idyfp8m3skcy9g     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Cloud Center Services   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelAdministration Center for all protel Cloud modules (Ariane Kiosk, protel Voyager, protel Messenger, protel MICE)      data-original-titleAdministration Center for all protel Cloud modules (Ariane Kiosk, protel Voyager, protel Messenger, protel MICE)      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idcbpq3r1z5nct     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      PCI-DSS Environment   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelEncrypting an decrypting credit card data      data-original-titleEncrypting an decrypting credit card data      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idhjqlhgtw0s9v     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Air System Data   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelGeneral system administration for protel Air      data-original-titleGeneral system administration for protel Air      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idqbvccvqs1729     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      Identity and Access Management (IAM)   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelManagement of user access and permissions for protel applications      data-original-titleManagement of user access and permissions for protel applications      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-id75vnylccfyts     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      TSE component for German fiscal compliance   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-label&quot;Technische Sicherheitseinrichtung&quot; for compliance with the KassenSichV regulations in Germany      data-original-title&quot;Technische Sicherheitseinrichtung&quot; for compliance with the KassenSichV regulations in Germany      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idfntjj5g3ps8n     classcomponent-inner-container status-green showcased     data-component-statusoperational     data-js-hook>   span classname>      protelAir elastic searchbar   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelThe search bar allows you to quickly and easily search for a reservation. 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data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x430 y0 fill#4caf50 roletab classuptime-day component-3vs0fylr4tcr day-86 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x435 y0 fill#4caf50 roletab classuptime-day component-3vs0fylr4tcr day-87 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x440 y0 fill#4caf50 roletab classuptime-day component-3vs0fylr4tcr day-88 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />      rect height34 width3 x445 y0 fill#4caf50 roletab classuptime-day component-3vs0fylr4tcr day-89 data-htmltrue tabindex-1 aria-describedbyuptime-tooltip />/svg>  div classlegend legend-group>  div classlegend-item light legend-item-date-range>    span classavailability-time-line-legend-day-count>90/span> days ago  /div>  div classspacer>/div>  div classlegend-item legend-item-uptime-value legend-item-3vs0fylr4tcr>    span iduptime-percent-3vs0fylr4tcr>      var data-varuptime-percent>99.94/var>    /span>    % uptime  /div>  div classspacer>/div>  div classlegend-item light legend-item-date-range>Today/div>/div>/div>/div>  !-- children components -->  div classchild-components-container mix-match-showcase>      div data-component-idtjkksjfbt3g4     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Air   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelprotel AIR Property Management System (https://app-apac.protel.net)      data-original-titleprotel AIR Property Management System (https://app-apac.protel.net)      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idlbf13kncx12q     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel WBE - Web Booking Engine   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelprotel Hotel booking engine on the hotel website      data-original-titleprotel Hotel booking engine on the hotel website      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idhfbyf4zlx3l1     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel IDS Interface   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelConnected internet distribution channels, e. g., booking.com, Expedia, etc.      data-original-titleConnected internet distribution channels, e. g., booking.com, Expedia, etc.      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idmdztcvr02n2v     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel BWI Interface (Best Western International Interface)   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelSynchronization between hotel property management system (PMS) and Best Western Central Reservation System (CRS)      data-original-titleSynchronization between hotel property management system (PMS) and Best Western Central Reservation System (CRS)      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idzt94lmj0s5h6     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      Credit Card 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   Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idslmv3rlv7ts5     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      PCI-DSS Environment   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelEncrypting and decrypting credit card information      data-original-titleEncrypting and decrypting credit card information      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idzghwzg6ztbrp     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Cloud Center Services   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelAdministration Center for all 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aria-describedbyuptime-tooltip />/svg>  div classlegend >  div classlegend-item light legend-item-date-range>    span classavailability-time-line-legend-day-count>90/span> days ago  /div>  div classspacer>/div>  div classlegend-item legend-item-uptime-value legend-item-yyfkgzx6gntk>    span iduptime-percent-yyfkgzx6gntk>      var data-varuptime-percent>99.88/var>    /span>    % uptime  /div>  div classspacer>/div>  div classlegend-item light legend-item-date-range>Today/div>/div>/div>/div>  /div>/div>          div classcomponent-container border-color is-group >  div data-component-idq54lqddcz720     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hookcomponent-group-opener>   span classname>       span classfa group-parent-indicator color-secondary font-small fa-plus-square-o rolebutton aria-expandedfalse aria-labelToggle protel.I/O tabindex0>/span>       span>         protel.I/O       /span>   /span>  span    classcomponent-status tool    titleGroups take on the status of their most degraded child component or service. Click to see the status of the individual children.  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>  !-- children components -->  div classchild-components-container >      div data-component-id3s9vsfdq267p     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel.I/O services for protel onPremise (SPE/MPE)   /span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-id835756r0fcdt     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel.I/O services for protel AIR   /span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idyzybxnq9b4tc     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel.I/O services for individual 3rd party vendors   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelWe are currently experiencing I/O related issues with one or more specific 3rd party vendors.      data-original-titleWe are currently experiencing I/O related issues with one or more specific 3rd party vendors.      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>  /div>/div>          div classcomponent-container border-color is-group >  div data-component-id3l3c4nw30x1s     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hookcomponent-group-opener>   span classname>       span classfa group-parent-indicator color-secondary font-small fa-plus-square-o rolebutton aria-expandedfalse aria-labelToggle protel OnPremise tabindex0>/span>       span>         protel OnPremise       /span>   /span>  span    classcomponent-status tool    titleGroups take on the status of their most degraded child component or service. Click to see the status of the individual children.  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>  !-- children components -->  div classchild-components-container >      div data-component-idskjpp049mlt9     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel OnPrem (SPE/MPE)   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelOn-Premise systems related to protel Single Property or Multi Property Edition      data-original-titleOn-Premise systems related to protel Single Property or Multi Property Edition      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>  /div>/div>          div classcomponent-container border-color is-group >  div data-component-idwvl9cvp51tyn     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hookcomponent-group-opener>   span classname>       span classfa group-parent-indicator color-secondary font-small fa-plus-square-o rolebutton aria-expandedfalse aria-labelToggle Other Systems or Components tabindex0>/span>       span>         Other Systems or Components       /span>   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelOther protel or third-party systems and their associated components.      data-original-titleOther protel or third-party systems and their associated components.      roletooltip    >?/span>  span    classcomponent-status tool    titleGroups take on the status of their most degraded child component or service. Click to see the status of the individual children.  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>  !-- children components -->  div classchild-components-container >      div data-component-id7qp7wkzdqwz9     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Knowledge Management content (customer portal)   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelConfluence for protel Knowledge Management and our customer support portal      data-original-titleConfluence for protel Knowledge Management and our customer support portal      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-id1zwszzt527jw     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Customer Support Portal   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelOur customer facing ticket portal, reachable via https://helpdesk.protel.net      data-original-titleOur customer facing ticket portal, reachable via https://helpdesk.protel.net      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idxtn8lf11xn5l     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Support - Telephone Availability   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelWe will report any issues which may impact the abiltiy to reach our support team via telephone here.      data-original-titleWe will report any issues which may impact the abiltiy to reach our support team via telephone here.      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>      div data-component-idzlx2zrr2rccx     classcomponent-inner-container status-green      data-component-statusoperational     data-js-hook>   span classname>      protel Online Help   /span>    span      classtooltip-base tool      data-js-hooktooltip      tabindex0      aria-labelAccess to protel&apos;s online help portals      data-original-titleAccess to protel&apos;s online help portals      roletooltip    >?/span>  span    classcomponent-status     title  >    Operational  /span>  span classtool icon-indicator fa fa-check titleOperational>/span>/div>  /div>/div>    /div>    div classcomponent-statuses-legend font-small>  div classlegend-item status-green>    span classicon-indicator fa fa-check>/span>    Operational  /div>  div classlegend-item status-yellow>    span classicon-indicator fa fa-minus-square>/span>    Degraded Performance  /div>  div classlegend-item status-orange>    span classicon-indicator fa fa-exclamation-triangle>/span>    Partial Outage  /div>  div classbreaker>/div>  div classlegend-item status-red>    span classicon-indicator fa fa-times>/span>    Major Outage  /div>  div classlegend-item status-blue>    span classicon-indicator fa fa-wrench>/span>    Maintenance  /div>/div>  /div>    script typetext/javascript charsetutf-8>  function calculateViewbox (dayCount, rectWidth, rectPadding) {    var viewBox  ;    if (dayCount  90) {      viewBox.push(0);    } else {      var offset  90 - dayCount;      viewBox.push((offset * rectWidth) + (rectPadding * (offset))); // x origin    }    viewBox.push(0); // y origin    viewBox.push((rectWidth * dayCount) + (rectPadding * (dayCount - 1))); // svg width    viewBox.push(34); // svg height    return viewBox.join( );  }  document.addEventListener(DOMContentLoaded, function () {    var MAX_WIDTH_30_DAYS  600,        MAX_WIDTH_60_DAYS  1024,        svgs  document.getElementsByClassName(availability-time-line-graphic),        rects  svgs0.getElementsByTagName(rect),        rectWidth  parseInt(rects0.getAttribute(width)),        rectPadding  parseInt(rects1.getAttribute(x)) - parseInt(rects0.getAttribute(x)) - rectWidth,        throttled  false,        delay  150,        timeoutId;    function getKeyAndCount(width) {      if (width  MAX_WIDTH_30_DAYS) {        return { dayCount: 30, uptimeKey: thirty}      } else if (width  MAX_WIDTH_60_DAYS) {        return { dayCount: 60, uptimeKey: sixty}      } else {        return { dayCount: 90, uptimeKey: ninety}      }    }    function setUptimeValue(values, uptimeKey) {      var queryID  .legend-item- + values.component;      var currentUptime  document.querySelector(queryID);      if (currentUptime) {        // Faster than setting innerHTML to  then adding nodes        var clone  currentUptime.cloneNode(false);        var uptimeSpan  document.createElement(span);        uptimeSpan.id  uptime-percent- + values.component        uptimeSpan.innerText  valuesuptimeKey        clone.appendChild(uptimeSpan);        var appendText  document.createTextNode( % uptime);        clone.appendChild(appendText);        currentUptime.parentNode.replaceChild(clone, currentUptime);      }    }    function setDayCount(el, dayCount) {      // Faster than setting innerHTML to  then adding nodes      var clone  el.cloneNode(false);      var dateSpan  document.createElement(span)      dateSpan.className  availability-time-line-legend-day-count      dateSpan.innerText dayCount;      clone.appendChild(dateSpan);      var appendText  document.createTextNode( days ago);      clone.appendChild(appendText);      el.parentNode.replaceChild(clone, el);    }    function resizeSvgViewBoxes () {      var width  window.innerWidth;      var columnInfo  getKeyAndCount(width);      var dayCount  columnInfo.dayCount,        uptimeKey  columnInfo.uptimeKey;      var newViewboxValue  calculateViewbox(dayCount, rectWidth, rectPadding);      // If a user quickly resizes from  450 to > 900 without stopping,      // it will retain the same 30 day info as it wont have changed, but this only      // impacts 30 day display as it is the only one with shortened text      if (newViewboxValue ! svgs0.getAttribute(viewBox)) {        for (var i  0; i  svgs.length; i++) {          var el  svgsi;          if (el.getAttribute(viewBox) ! newViewboxValue) {            el.setAttribute(viewBox, newViewboxValue);          }        }        var dayCountElements  document.querySelectorAll(.legend-item-date-range:first-of-type);        for (var i  0; i  dayCountElements.length; i++) {          setDayCount(dayCountElementsi, dayCount);        }        uptimeValues  {component:8b9y1zyl97tv,ninety:99.94,sixty:99.91,thirty:99.83},{component:fntjj5g3ps8n,ninety:100.0,sixty:100.0,thirty:100.0},{component:jkbhqnk6rw6q,ninety:99.88,sixty:99.83,thirty:99.67},{component:3vs0fylr4tcr,ninety:99.94,sixty:99.91,thirty:99.83},{component:g81kyfl8mwhn,ninety:100.0,sixty:100.0,thirty:100.0},{component:w2r7nb0703dz,ninety:99.88,sixty:99.83,thirty:99.67},{component:1zbqdvlf90s1,ninety:99.91,sixty:99.87,thirty:99.77},{component:bb1sz32b28y4,ninety:99.48,sixty:99.24,thirty:98.5},{component:l9ntrwdwy7xf,ninety:99.92,sixty:99.89,thirty:99.82},{component:7gr3nf3qb0n4,ninety:99.92,sixty:99.89,thirty:99.82},{component:qsyw6mng1q40,ninety:99.93,sixty:99.9,thirty:99.82},{component:lsyl2fwcnx42,ninety:99.92,sixty:99.89,thirty:99.82},{component:k18rkvctz1pm,ninety:99.98,sixty:99.98,thirty:100.0},{component:b7vpcznw1mh4,ninety:99.93,sixty:99.9,thirty:99.82},{component:8v4w3gth0jp3,ninety:100.0,sixty:100.0,thirty:100.0},{component:v4pkp8l1bql4,ninety:100.0,sixty:100.0,thirty:100.0},{component:z9kplw10wbxt,ninety:100.0,sixty:100.0,thirty:100.0},{component:pk7md0zp9848,ninety:100.0,sixty:100.0,thirty:100.0},{component:yyfkgzx6gntk,ninety:99.88,sixty:99.83,thirty:99.67};        for (var i  0; i  uptimeValues.length; i++) {          setUptimeValue(uptimeValuesi, uptimeKey)        }        const uptimeLinkVar  document.querySelector(.components-uptime-link > var)        if (uptimeLinkVar) {          uptimeLinkVar.innerHTML  dayCount;        }      }    }    window.addEventListener(resize, function () {      clearTimeout(timeoutId);      timeoutId  setTimeout(function () {        resizeSvgViewBoxes();      }, delay);    });    resizeSvgViewBoxes();  });/script>    div iduptime-tooltip>  div classpointer-container>    div classpointer-larger>/div>    div classpointer-smaller>/div>  /div>  div classtooltip-box>    div classtooltip-content>      div classtooltip-close>        i classfa fa-times>/i>      /div>      div classdate>/div>      div classoutages>        div classoutage-field major>          span classlabel>            i classcomponent-status page-colors text-color major_outage>/i>            Major outage          /span>          span classvalue-hrs>/span>          span classvalue-mins>/span>        /div>        div classoutage-field partial>          span classlabel>            i classcomponent-status page-colors text-color partial_outage>/i>            Partial outage          /span>          span classvalue-hrs>/span>          span classvalue-mins>/span>        /div>        div classno-outages-msg>          No downtime recorded on this day.        /div>        div classno-data-msg>          No data exists for this day.        /div>        div idmajor-outage-group-count classoutage-count>          i classcomponent-status page-colors text-color major_outage>/i>          span classcount>/span>          had a major outage.        /div>        div idpartial-outage-group-count classoutage-count>          i classcomponent-status page-colors text-color partial_outage>/i>          span classcount>/span>          had a partial outage.        /div>      /div>      div classrelated-events>        h3 idrelated-event-header>Related/h3>        ul idrelated-events-list>/ul>      /div>      div classno-related-msg>        p>No incidents or maintenance related to this downtime./p>      /div>    /div>  /div>/div>script srchttps://dka575ofm4ao0.cloudfront.net/assets/vendor/bowser-1643ca34a6d589b2d4d42163a891e4512d5d7657125e09bb5f3d44288114e6bd.js>/script>script typetext/javascript>  /**    This file contains the code needed to handle display of the uptime tooltips on status.    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Convert to just number  function dayNumberFromClass(className) {    return parseInt(className.split(-)1);  }  // Class is in format component-code>. Convert to just code  function componentCodeFromClass(className) {    return className.split(-)1;  }  // Convert number to string pixel measurement  function intToPixels(number) {    return number.toString() + px;  }  function truncate(str) {    return str.substring(0, EVENT_MAX_LENGTH) +      (str.length > EVENT_MAX_LENGTH ? ... : );  }  // Tooltip Handling class constructor  function UptimeTooltipHandler(frameWidth) {    this.visible  false;    this.activeDay  {      hovered: false    };    this.tooltip  document.getElementById(uptime-tooltip);    this.frameWidth  frameWidth  undefined ? window.innerWidth : frameWidth;    this.scrolling  false;    window.addEventListener(mousemove, this.tooltipListener.bind(this));    window.addEventListener(orientationchange, this.orientationListener.bind(this));    // on tooltip creation, determine whether to display touch-specific controls    var tooltipCloseButton  document.querySelector(.tooltip-close);    if (touchDevice()) {      var componentsContainer  document.querySelector(.components-container);      componentsContainer.addEventListener(touchstart, this.handleTouch.bind(this));      tooltipCloseButton.addEventListener(touchstart, this.unhoverTooltip.bind(this));    } else {      window.addEventListener(resize, this.resizeListener.bind(this));      // classList not supported by IE  9      tooltipCloseButton.className +  hidden;    }    // Handle toggle of group elements    var groupComponents  document.querySelectorAll(data-js-hookcomponent-group-opener);    for (var i  0; i  groupComponents.length; i++) {      groupComponentsi.addEventListener(click, this.hideTooltip.bind(this));    }    var tooltipBox  document.querySelector(#uptime-tooltip .tooltip-box);    tooltipBox.addEventListener(mouseenter, this.mouseEnteredTooltip.bind(this));    tooltipBox.addEventListener(mouseleave, this.unhoverTooltip.bind(this));  }  document.querySelectorAll(.uptime-day).forEach(function (rect) {    rect.addEventListener(focus, function (event) {      var tooltipHandler  new UptimeTooltipHandler();      tooltipHandler.updateHoveredDay(event);      tooltipHandler.updateTooltip(event);    });    rect.addEventListener(blur, function () {      var tooltipHandler  new UptimeTooltipHandler();      tooltipHandler.unhoverTooltip();    });    rect.addEventListener(keydown, function (event) {      if (event.key  Escape || event.keyCode  27) {        var tooltipHandler  new UptimeTooltipHandler();        tooltipHandler.unhoverTooltip();      }    });  });  UptimeTooltipHandler.prototype.tooltipListener  function(event) {    if (!this.tooltipHovered) {      this.updateHoveredDay(event);      this.updateTooltip(event);    }  }  // this handler will accommodate for mobile orientation change  UptimeTooltipHandler.prototype.orientationListener  function(event) {    // just close the tooltip    this.unhoverTooltip();  }  UptimeTooltipHandler.prototype.resizeListener  function(event) {    this.frameWidth  window.innerWidth;  }  UptimeTooltipHandler.prototype.handleTouch  function (event) {    if (event.target.classList.contains(uptime-day)) {      event.stopPropagation();      this.bladeTouched(event);    }  }  UptimeTooltipHandler.prototype.mouseEnteredTooltip  function() {    // Necessary to clear the timeout set for closing the tooltip when the mouse    // moves off the blade or timeline, so the tooltip isnt closed on hover    clearTimeout(timeoutId);    // Sets it to null so the timeout can be set later, as clearTimeout only    // cancels the timer, and we need to allow it to be reset in the mouse    // move handler below    timeoutId  null;    this.tooltipHovered  true;  }  UptimeTooltipHandler.prototype.unhoverTooltip  function() {    this.tooltipHovered  false;    this.activeDay.hovered  false;    this.hideTooltip();  }  UptimeTooltipHandler.prototype.bladeTouched  function (event) {    event.preventDefault();    var classes  event.target.getAttribute(class).split( );    var componentCode  componentCodeFromClass(classes1)    var index  dayNumberFromClass(classes2);    // If open and tapped on same component and day, close tooltip    if (this.visible && this.activeDay.component  componentCode && this.activeDay.index  index) {      this.hideTooltip();    } else {      this.updateHoveredDay(event);      this.updateTooltip(event);    }  }  UptimeTooltipHandler.prototype.updateHoveredDay  function(event) {    var classes  event.target.getAttribute(class); // classList doesnt work in IE    var onDay  classes ! null && classes.split( ).indexOf(uptime-day) ! -1;    if (onDay) {      classes  classes.split( );      var componentCode  componentCodeFromClass(classes1);      this.activeDay  {        index: dayNumberFromClass(classes2),        component: componentCode,        bounds: event.target.getBoundingClientRect(),        isGroup: uptimeDatacomponentCode.component.isGroup,        hovered: true      }    } else {      this.activeDay.hovered  false;    }  }  UptimeTooltipHandler.prototype.updateTooltip  function(event) {    var classes  event.target.getAttribute(class); // classList doesnt work in IE    var hoveredOnGraphic  classes ! null && classes.split( ).indexOf(availability-time-line-graphic) ! -1;    if (this.activeDay.hovered) {      this.updateTooltipData();      this.positionTooltip();    } else if (this.visible && !this.activeDay.hovered && !hoveredOnGraphic) {      // Important: since this is on mouse move it will be called multiple times      // which will clear timeoutId and reset it to the new value, meaning      // it is a race condition to cancel it      if (!timeoutId) {        var _this  this;        timeoutId  setTimeout(function() {          _this.hideTooltip();          timeoutId  null;        }, 250);      }    }  }  UptimeTooltipHandler.prototype.updateTooltipData  function() {    // Get the data for the day were hovered on    var day  uptimeDatathis.activeDay.component.daysthis.activeDay.index;    // Update the date for the tooltip    var date  new Date(day.date);    // Get the components start date.  Note that it will be undefined here unless it is populated in our database    var startDay  uptimeDatathis.activeDay.component.component.startDate;    var startDate  startDay ? new Date(startDay) : null;    // Determine whether current date falls before components start date.    var beforeStartDate  startDate ? date.getTime()  startDate.getTime() : false;    // UTC necessary since days are passed yyyy-mm-dd, and new Date uses midnight UTC, so local times    // are presented as the day before    var dateString  date.getUTCDate() +   + monthStringsdate.getUTCMonth() +   + date.getUTCFullYear();    document.querySelector(#uptime-tooltip .date).innerHTML  dateString;    // Update the outage fields    if (this.activeDay.isGroup) {      this.updateGroupOutageFields()    } else {      this.updateOutageFields(day.outages.p, day.outages.m, day.related_events, beforeStartDate);    }  }  UptimeTooltipHandler.prototype.hoursFromSeconds  function(s) {    return Math.floor(s / 3600);  }  UptimeTooltipHandler.prototype.minutesFromSeconds  function(s) {    // If less than a minute, round up to 1 minute to show that some outage existed    if (s > 0 && s  60) {      return 1;    }    // Otherwise use floor    return Math.floor((s % 3600) / 60);  }  UptimeTooltipHandler.prototype.updateGroupOutageFields  function() {    // Hide time info    document.querySelector(#uptime-tooltip .outage-field.major).style.display  none;    document.querySelector(#uptime-tooltip .outage-field.partial).style.display  none;    document.querySelector(.related-events h3).style.display  none;    document.querySelector(.no-related-msg).style.display  none;    var eventList  document.getElementById(related-events-list)    var cloneList  eventList.cloneNode(false);    eventList.parentNode.replaceChild(cloneList, eventList);    var partialCount  0;    var majorCount  0;    /**       We were originally using the operationalCount as part of the no outage copy for group components,       but ultimately decided not to use it. I opted to leave the variable in place in case we ever       decide to use it in the future.     */    var operationalCount  0;    var noDataCount  0;    var showcasedComponentsCount  0;    var components  uptimeDatathis.activeDay.component.component.group    for (var i  0; i  components.length; i++) {      if (!uptimeDatacomponentsi) continue;      showcasedComponentsCount++;      var outages  uptimeDatacomponentsi.daysthis.activeDay.index.outages;      var currentDay  uptimeDatacomponentsi.daysthis.activeDay.index;      var currentDate  new Date(currentDay.date);      // Get the components start date.  Note that it will be undefined here unless it is populated in our database      var startDay  uptimeDatacomponentsi.component.startDate;      var startDate  startDay ? new Date(startDay) : null;      if (outages.p) {        partialCount + 1;      }      if (outages.m) {        majorCount + 1;      }      // Only increase operational count if component has data for this day      if (!outages.p && !outages.m) {        if (startDate && currentDate.getTime()  startDate.getTime()) {          noDataCount +1;        }        else {          operationalCount +1;        }      }    }    document.querySelector(#major-outage-group-count).style.display  majorCount ? block : none;    document.querySelector(#partial-outage-group-count).style.display  partialCount ? block : none;    document.querySelector(#major-outage-group-count .count).innerText  majorCount + (majorCount  1 ?  component :  components);    document.querySelector(#partial-outage-group-count .count).innerText  partialCount + (partialCount  1 ?  component :  components );    // Show no data message only if we do not have data for any showcased components in the group    var showNoDataMessage  noDataCount  showcasedComponentsCount;    // Show no outages message if we have data for the components and no outages in that data    document.querySelector(#uptime-tooltip .no-outages-msg).style.display  (majorCount || partialCount || showNoDataMessage) ? none : block;    document.querySelector(#uptime-tooltip .no-data-msg).style.display  showNoDataMessage ? block : none;  }  UptimeTooltipHandler.prototype.updateOutageFields  function(partial, major, relatedEvents, beforeStartDate) {    // Hide group info    document.querySelector(#major-outage-group-count).style.display  none;    document.querySelector(#partial-outage-group-count).style.display  none;    // Show the message that no outage present, if none is present    if (partial || major || beforeStartDate) {      document.querySelector(#uptime-tooltip .no-outages-msg).style.display  none;    } else {      document.querySelector(#uptime-tooltip .no-outages-msg).style.display  block;    }    if (beforeStartDate) {      document.querySelector(#uptime-tooltip .no-data-msg).style.display  block;    }    else {      document.querySelector(#uptime-tooltip .no-data-msg).style.display  none;    }    // Update partial outage field if an outage exists, otherwise hide it    if (partial) {      var hrs  this.hoursFromSeconds(partial);      var mins  this.minutesFromSeconds(partial);      document.querySelector(#uptime-tooltip .outage-field.partial .value-hrs).innerHTML  hrs.toString() +  hrs;      document.querySelector(#uptime-tooltip .outage-field.partial .value-mins).innerHTML  mins.toString() +  mins;      document.querySelector(#uptime-tooltip .outage-field.partial).style.display  flex;    } else {       document.querySelector(#uptime-tooltip .outage-field.partial).style.display  none;    }    // Update major outage field if an outage exists, otherwise hide it    if (major) {      var hrs  this.hoursFromSeconds(major);      var mins  this.minutesFromSeconds(major);      document.querySelector(#uptime-tooltip .outage-field.major .value-hrs).innerHTML  hrs.toString() +  hrs;      document.querySelector(#uptime-tooltip .outage-field.major .value-mins).innerHTML  mins.toString() +  mins;      document.querySelector(#uptime-tooltip .outage-field.major).style.display  flex;    } else {      document.querySelector(#uptime-tooltip .outage-field.major).style.display  none;    }    var eventList  document.getElementById(related-events-list)    var cloneList  eventList.cloneNode(false);    document.querySelector(.related-events h3).style.display  (relatedEvents.length ? block : none);    for (var i  0; i  relatedEvents.length; i++) {      var listItem  document.createElement(li);      listItem.className  related-event;      var anchor  document.createElement(a);      anchor.className  related-event-link;      anchor.target  _blank;      anchor.href  window.Routes.incident_path(relatedEventsi.code);      var text  document.createTextNode(truncate(relatedEventsi.name));      anchor.appendChild(text);      listItem.appendChild(anchor);      cloneList.appendChild(listItem);    }    const displayNoRelatedMsg  ((major || partial) && !relatedEvents.length);    document.querySelector(.no-related-msg).style.display  (displayNoRelatedMsg ? block : none);    eventList.parentNode.replaceChild(cloneList, eventList);  }  UptimeTooltipHandler.prototype.positionTooltip  function() {    this.calculatePointerCenter();    this.calculateBoxPosition();    // show tooltip    this.tooltip.style.display  block;    // position pointer    var pointer  this.tooltip.getElementsByClassName(pointer-container)0;    pointer.style.left  intToPixels(this.pointerCenter.x - 8);    pointer.style.top  intToPixels(this.pointerCenter.y - 5);    // position display box    var box  this.tooltip.getElementsByClassName(tooltip-box)0;    box.style.left  intToPixels(this.boxLeft);    box.style.top  intToPixels(this.pointerCenter.y + 5);    this.visible  true;  }  UptimeTooltipHandler.prototype.calculatePointerCenter  function() {    var bounds  this.activeDay.bounds;    var rectLeft  bounds.left + window.pageXOffset;    var rectBottom  bounds.bottom + window.pageYOffset;    var rectWidth  bounds.right - bounds.left;    this.pointerCenter  {      x: rectLeft + Math.floor(rectWidth / 2),      y: rectBottom + 5    }  }  UptimeTooltipHandler.prototype.calculateBoxPosition  function() {    var sideWidth  162.5;    if (this.pointerCenter.x - sideWidth  0) {      this.boxLeft  0;    } else if (this.pointerCenter.x + sideWidth > this.frameWidth) {      this.boxLeft  this.frameWidth - sideWidth * 2;    } else {      this.boxLeft  this.pointerCenter.x - sideWidth;    }  }  UptimeTooltipHandler.prototype.hideTooltip  function() {    this.tooltip.style.display  none;    this.visible  false;  }  new UptimeTooltipHandler();/script>      div classincidents-list format-expanded>        h2 classfont-largest no-link idpast-incidents>Past Incidents/h2>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>23/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported today./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>22/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>21/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>20/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>19/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>18/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>17/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>16/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>15/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>14/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>13/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular >    div classdate border-color font-large>Nov var data-vardate>12/var>, var data-varyear>2025/var>/div>          div classincident-container>  div classincident-title impact-maintenance font-large>    a classwhitespace-pre-wrap href/incidents/wnw7vnxtpd7j>Reminder: IAM Scheduled Maintenance/a>  /div>  div classupdates-container>    !-- postmortem -->    !-- incident updates -->      div classupdate font-regular completed>        strong>Completed/strong> -      	span classwhitespace-pre-wrap>The scheduled maintenance has been completed./span>        br>        small>            Nov var data-vardate>12/var>, var data-vartime>13:00/var> CET        /small>      /div>      div classupdate font-regular in progress>        strong>In progress/strong> -      	span classwhitespace-pre-wrap>Scheduled maintenance is currently in progress. We will provide updates as necessary./span>        br>        small>            Nov var data-vardate>12/var>, var data-vartime>12:00/var> CET        /small>      /div>      div classupdate font-regular scheduled>        strong>Scheduled/strong> -      	span classwhitespace-pre-wrap>As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 12 noon (CET) and will last for approximately 1 hour. During this window, we expect a brief downtime of about 5–10 minutes. We will send out another notification as soon as the work has been completed.br />br />Your IAM team/span>        br>        small>            Nov var data-vardate>12/var>, var data-vartime>09:17/var> CET        /small>      /div>  /div>/div>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>11/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate>10/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>            div classstatus-day font-regular no-incidents>    div classdate border-color font-large>Nov var data-vardate> 9/var>, var data-varyear>2025/var>/div>        p classcolor-secondary>No incidents reported./p>  /div>      /div>      div classpage-footer border-color font-small>          a href/history classhistory-footer-link>span stylefont-family:arial>←/span> Incident History/a>        span classcolor-secondary powered-by>a classcolor-secondary target_blank relnoopener noreferrer nofollow hrefhttps://www.atlassian.com/software/statuspage?utm_campaigncloudstatus.protel.net&utm_contentSP-notifications&utm_mediumpowered-by&utm_sourceinapp>Powered by Atlassian Statuspage/a>/span>      /div>    /div>      div classcustom-footer-container>    center>img src//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/24459/tC79O2uASGq3t91t194u altprotel hotelsoftware height42 width42>p>  protel hotelsoftware GmbH/br>Europaplatz 8,44269 Dortmund, Germanyp>/center>  /div>  /div>    script srchttps://dka575ofm4ao0.cloudfront.net/assets/status_manifest-acb69ae7e67a6c4167b2544bef9249ec03b50cdd6c9a198592162f175e04b891.js>/script>    div idcpt-notification-container>/div>        !-- all of the content_for stuff -->      script srchttps://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js>/script>  script typetext/javascript>      $(function() {          SP.currentPage.registerSubscriptionForm(email);          SP.currentPage.registerSubscriptionForm(sms);          SP.currentPage.registerSubscriptionForm(webhook);      });  /script>  script srchttps://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js>/script>    script>      SP.pollForChanges(/api/v2/status.json);    /script>  script>    $(function() {      $(.tool).tooltipster({        animationDuration: 100,        contentAsHTML: true,        delay: 100,        theme: tooltipster-borderless,        functionInit: function (instance, helper) {          var $origin  $(helper.origin),              dataOptions  $origin.attr(data-tooltip-config);          if (dataOptions){            dataOptions  JSON.parse(dataOptions);            $.each(dataOptions, function(name, option){                instance.option(name, option);            });          }        }      });      // clicks on first tab in subscribe popout since we wont know which is first      // upon construction in the ruby code      $(.updates-dropdown-nav > a).eq(0).click();      // twitter follow button needs some margin      $(.twitter-follow-button).css(margin-right, 6px);    });    $(function() {      // open/close component groups      HRB.utils.djshook(component-group-opener).on(click, function() {        var groupParentIndicator  $(this).find(.group-parent-indicator);        groupParentIndicator.toggleClass(fa-plus-square-o).toggleClass(fa-minus-square-o).end().parent().toggleClass(open);        toggleGroup(groupParentIndicator)      });    });    $(function() {      HRB.utils.djshook(component-group-opener).on(keydown, function(event) {        if (event.key ! Enter && event.key !  ) {          return;        }        event.preventDefault()        var groupParentIndicator  $(this).find(.group-parent-indicator);        groupParentIndicator.toggleClass(fa-plus-square-o).toggleClass(fa-minus-square-o).end().parent().toggleClass(open);        toggleGroup(groupParentIndicator)      });    });    function toggleGroup(groupParentIndicator) {      var isOpen  groupParentIndicator.attr(aria-expanded)      if (isOpen  false) {          groupParentIndicator.attr(aria-expanded, true);        } else {          groupParentIndicator.attr(aria-expanded, false);        }    }    $(function() {      $(document).on(ajax:complete, .modal.in, function(e) {        // Close the active modal.        $(.modal.in).modal(hide);      });    });  /script>      script>  /** INITIALIZATION **/  var recaptchaIds  {}  // Unfortunately theres no unique selectors on the parent divs that recaptcha adds. The first unique selector  // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds  // the parent div and sets the z index so that itll render above our modals & dropdowns from the start.  function setZIndex(captchaCount, startTime) {    // bail after 10s just in case so we dont do this forever if something whaky happens    if (new Date() - startTime > 10000) {      return;    }    var iframes  document.querySelectorAll(iframetitlerecaptcha challenge);    if (iframes.length ! captchaCount) {      setTimeout(function() {        setZIndex(captchaCount, startTime);      }, 500);    }    for (var i  0; i  iframes.length; i++) {      // incident subscribe modal is 1050, so this has to be above that      iframesi.parentElement.parentElement.style.zIndex  1100;    }  }  function updateCaptchaIframeTitle(captchaCount, startTime, updates0) {    if (new Date() - startTime > 10000 || captchaCount  updates) {      return;    }    var iframesWithTitle  document.querySelectorAll(iframetitlerecaptcha challenge expires in two minutes);    if (iframesWithTitle.length ! captchaCount) {      setTimeout(function() {        updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates);      }, 500);    }    for (var i  0; i  iframesWithTitle.length; i++) {      iframesWithTitlei.title  recaptcha;    }  }  function addIncidentCaptcha() {    var incidentCaptcha  document.createElement(div);    incidentCaptcha.setAttribute(id, subscribe-incident-recaptcha);    incidentCaptcha.setAttribute(class, g-recaptcha);    incidentCaptcha.setAttribute(data-sitekey, 6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op);    incidentCaptcha.setAttribute(data-callback, submitIncidentSubscriberSuccess);    incidentCaptcha.setAttribute(data-error-callback, submitIncidentSubscriberError);    incidentCaptcha.setAttribute(data-size, invisible);    document.body.appendChild(incidentCaptcha);    var incidentCode  document.createElement(input);    incidentCode.setAttribute(type, hidden);    incidentCode.setAttribute(id, submit_incident_code);    document.body.appendChild(incidentCode);  }  var onloadCallback  function() {    // if there is an incident, then add incident captcha element    if (document.getElementsByClassName(modal-open-incident-subscribe).length > 0) {      addIncidentCaptcha();    }    var captchas  document.getElementsByClassName(g-recaptcha);    for(var i  0; i  captchas.length; i++) {      var elId  captchasi.id;      recaptchaIdselId  grecaptcha.enterprise.render(elId);    }    setZIndex(captchas.length, new Date());    updateCaptchaIframeTitle(captchas.length, new Date());  }  /** SUBSCRIBE DROPDOWN */  // callbacks for captcha success  function submitNewSubscriber(type, error) {    if (error) document.querySelector(#subscribe-form- + type +  #captcha_error).value  true;    document.getElementById(subscribe-form- + type).dispatchEvent(new Event(submit, {bubbles: true, cancelable: true}));    grecaptcha.enterprise.reset(recaptchaIdssubscribe-btn- + type);  }  function submitNewEmailSubscriber(token) {    submitNewSubscriber(email);  }  function submitNewSmsSubscriber(token) {    submitNewSubscriber(sms);  }  function submitNewWebhookSubscriber(token) {    submitNewSubscriber(webhook);  }  function submitIncidentSubscriber(token, error) {    var incidentCode  document.getElementById(submit_incident_code).value;    var incidentForm  document.getElementById(subscribe-form- + incidentCode);    incidentForm.querySelector(inputnamecaptcha_error).value  error;    incidentForm.querySelector(inputnameg-recaptcha-response).value  token;    incidentForm.dispatchEvent(new Event(submit, {bubbles: true, cancelable: true}));    grecaptcha.enterprise.reset(recaptchaIdssubscribe-incident-recaptcha);  }  function submitIncidentSubscriberSuccess(token) {    submitIncidentSubscriber(token, false);  }  // callbacks if we get captcha network errors  function emailSubscriberCaptchaError(token) {    submitNewSubscriber(email, true);  }  function smsSubscriberCaptchaError(token) {    submitNewSubscriber(sms, true);  }  function webhookSubscriberCaptchaError(token) {    submitNewSubscriber(webhook, true);  }  function submitIncidentSubscriberError(token) {    submitIncidentSubscriber(token, true);  }  // tracking clicks  email, sms, webhook.forEach(function(type) {    var el  document.getElementById(subscribe-btn- + type);    el && el.addEventListener(click, function() {      $.ajax({        type: POST,        url: /subscriptions/track_attempt,        data: {          type: type        }      })    })  })  // form submission success callbacks  $(#subscribe-form-email).on(ajax:success, function(e, data, status, xhr){    if (data.type  success) {      SP.currentPage.updatesDropdown.hide();      document.getElementById(email).value  ;    }  });  $(#subscribe-form-sms).on(ajax:success, function(e, data, status, xhr){    if (data.type  success && data.otp_flow ! true) {      SP.currentPage.updatesDropdown.hide();      document.getElementById(phone-number).value  ;    }  });  $(#subscribe-form-webhook).on(ajax:success, function(e, data, status, xhr){    if (data.type  success) {      SP.currentPage.updatesDropdown.hide();      document.getElementById(endpoint-webhooks).value  ;      document.getElementById(email-webhooks).value  ;    }  });  $(a.subscribe).on(click, function() {    document.body.style.overflow  hidden;    document.body.style.height  100vh;  });  $(div.modal-open-incident-subscribe).on(hidden, function(){    document.body.style.overflow  ;    document.body.style.height  ;  });  function submitCaptchaIncidentSubscribe(event) {    var incidentCode  event.target.id.split(-)2;    event.preventDefault();    $.ajax({      type: POST,      url: /subscriptions/track_attempt,      data: {        type: incident      }    })    document.getElementById(submit_incident_code).value  incidentCode;    grecaptcha.enterprise.execute(recaptchaIdssubscribe-incident-recaptcha);  }/script>script srchttps://www.recaptcha.net/recaptcha/enterprise.js?onloadonloadCallback&renderexplicit async defer>/script>      script srchttps://dka575ofm4ao0.cloudfront.net/packs/common-6828948c3b9069e2231b.chunk.js>/script>  script srchttps://dka575ofm4ao0.cloudfront.net/packs/globals-f39f1afbe40d8b149e0b.chunk.js>/script>    script srchttps://dka575ofm4ao0.cloudfront.net/packs/runtime-315523c15b4d55375eca.js>/script>            script>  window.addEventListener(load, function () {    const urlParams  new URLSearchParams(window.location.search);    const messageToken  urlParams.get(slack_message_token);    const channelName  escape(urlParams.get(channel_name));    if(!!messageToken) {      switch(messageToken) {        case slack_auth_error:          HRB.utils.notify(The Slack authorization attempt was unsuccessful. Try again., {cssClass:error});          break;        case subscribers_disabled_error:          HRB.utils.notify(Slack subscriptions are not enabled on this page., {cssClass:error});          break;        case direct_message_channel_error:          HRB.utils.notify(Subscriptions aren’t supported in direct messages. Try subscribing again and choose a channel instead., {cssClass:error});          break        case duplicate_error:          HRB.utils.notify(Youre already subscribed to get Slack notifications in that channel., {cssClass:error});          break;        case duplicate_private_channel_error:          HRB.utils.notify(`Youre already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: error});          break;        case default_success:          HRB.utils.notify(Youre now subscribed to get Statuspage updates in Slack!, {cssClass:success});          break;        case private_channel_success:          HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:success});          break;      }    }  });/script>    !-- FOR FLASH NOTICES -->!-- FOR ERROR -->    script>  $(function() {    var $link  $(span classcolor-secondary powered-by>a classcolor-secondary target_blank relnoopener noreferrer nofollow hrefhttps://www.atlassian.com/software/statuspage?utm_campaigncloudstatus.protel.net&utm_contentSP-notifications&utm_mediumpowered-by&utm_sourceinapp>Powered by Atlassian Statuspage/a>/span>);  	var setPoweredByStyles  function() {  		if (!$(.powered-by).length) {  			$link.appendTo($(.page-footer))  		}  		$(.powered-by).attr(style, display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important);  	}  	setInterval(setPoweredByStyles, 1000);  });/script>      script srchttps://cdn.localizejs.com/localize.js>/script>      script>!function(a){if(!a.Localize){a.Localize{};for(var etranslate,untranslate,phrase,initialize,translatePage,setLanguage,getLanguage,detectLanguage,untranslatePage,bootstrap,prefetch,on,off,t0;te.length;t++)a.Localizeetfunction(){}}}(window);/script>      script>        Localize.initialize({          key: E3LLnV0GHMPOp,          defaultLanguage: en,          rememberLanguage: true        });      /script>  /body>/html>

Subdomains

Date	Domain	IP
idsmaintenance.protel.net	2024-09-10	99.81.250.196
help.protel.net	2025-11-21	52.17.96.164
app.protel.net	2025-11-17	52.17.96.164
cloudstatus.protel.net	2025-11-23	3.169.173.113
connect.protel.net	2025-09-04	52.17.96.164
www.protel.net	2023-11-02	34.90.97.211
sentry.protel.net	2025-08-25	34.251.230.181

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Domain > cloudstatus.protel.net

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Port 80

Port 443

Subdomains