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!DOCTYPE html>!--PyOR9e6NoJ6Xy9gIKjtKs-->html langen class__className_f367f3>head>meta charSetutf-8/>meta nameviewport contentwidthdevice-width, initial-scale1/>link relpreload href/_next/static/media/e4af272ccee01ff0-s.p.woff2 asfont crossorigin typefont/woff2/>link relstylesheet href/_next/static/css/a5ce8602363b8a44.css data-precedencenext/>link relpreload asscript fetchPrioritylow href/_next/static/chunks/webpack-2275fd95e058a660.js/>script src/_next/static/chunks/4bd1b696-409494caf8c83275.js async>/script>script src/_next/static/chunks/255-5698b1ebe3a4fb99.js async>/script>script src/_next/static/chunks/main-app-abd9290a0ba12d7d.js async>/script>script src/_next/static/chunks/619-f072ac750404f9da.js async>/script>script src/_next/static/chunks/545-b06f9be840ae3728.js async>/script>script src/_next/static/chunks/94-904714f869653132.js async>/script>script src/_next/static/chunks/app/layout-21c9b003e17bb250.js async>/script>script src/_next/static/chunks/92-5e3a1176e83c4e26.js async>/script>script src/_next/static/chunks/app/page-b33161d4abcbd762.js async>/script>script async srchttps://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?clientca-pub-9073975773474358 crossoriginanonymous>/script>link relpreload hrefhttps://www.googletagmanager.com/gtag/js?idG-G332VFMQ2C asscript/>meta namenext-size-adjust content/>title>Amazon Connect Pricing Calculator | Cost Estimator Tool/title>meta namedescription contentCalculate Amazon Connect costs with our free pricing calculator. Estimate monthly and yearly expenses for contact center services, AI features, and more./>meta nameauthor contentConnect Calculator Team/>link relmanifest href/manifest.json/>meta namekeywords contentAmazon Connect pricing, contact center calculator, AWS Connect cost estimator, cloud contact center pricing/>meta namecreator contentConnect Calculator/>meta namepublisher contentConnect Calculator/>meta namerobots contentindex, follow/>meta namegooglebot contentindex, follow/>link relcanonical hrefhttps://connect-calculator.com/>meta namegoogle-site-verification contentyour-google-verification-code/>meta propertyog:title contentAmazon Connect Pricing Calculator/>meta propertyog:description contentFree tool to calculate Amazon Connect costs and compare contact center pricing/>meta propertyog:url contenthttps://connect-calculator.com/>meta propertyog:site_name contentConnect Calculator/>meta propertyog:type contentwebsite/>meta nametwitter:card contentsummary_large_image/>meta nametwitter:title contentAmazon Connect Pricing Calculator/>meta nametwitter:description contentCalculate Amazon Connect costs with our free pricing calculator/>link relshortcut icon href/favicon.ico/>link relicon href/favicon.ico typeimage/x-icon sizes32x32/>link relicon href/favicon.ico sizes48x48/>link relicon href/logo.png sizes180x180 typeimage/png/>link relapple-touch-icon href/logo.png sizes180x180/>script src/_next/static/chunks/polyfills-42372ed130431b0a.js noModule>/script>/head>body>div hidden>!--$-->!--/$-->/div>div classflex flex-col min-h-screen>nav classbg-white border-b>div classcontainer mx-auto px-4>div classflex items-center justify-between h-16>div classflex-shrink-0>a classtext-primary font-semibold href/>Amazon Connect calculator by Sajid/a>/div>div classhidden md:block>div classml-10 flex items-center space-x-4>a classpx-3 py-2 rounded-md text-sm font-medium transition-colors text-gray-600 hover:bg-gray-100 hover:text-gray-900 href/>Home/a>a classpx-3 py-2 rounded-md text-sm font-medium transition-colors text-gray-600 hover:bg-gray-100 hover:text-gray-900 href/whats-new>What's New/a>a classpx-3 py-2 rounded-md text-sm font-medium transition-colors text-gray-600 hover:bg-gray-100 hover:text-gray-900 href/blogs>Technical Blogs/a>a classpx-3 py-2 rounded-md text-sm font-medium transition-colors text-gray-600 hover:bg-gray-100 hover:text-gray-900 href/architecture>Architecture/a>a classpx-3 py-2 rounded-md text-sm font-medium transition-colors text-gray-600 hover:bg-gray-100 hover:text-gray-900 href/best-practices>Best Practices/a>a classpx-3 py-2 rounded-md text-sm font-medium transition-colors text-gray-600 hover:bg-gray-100 hover:text-gray-900 href/about-us>About Us/a>/div>/div>/div>/div>/nav>main classflex-grow>script typeapplication/ld+json>{@context:https://schema.org,@type:WebApplication,name:Amazon Connect Pricing Calculator,description:Free tool to calculate Amazon Connect contact center costs and pricing estimates,url:https://connect-calculator.com,applicationCategory:BusinessApplication,operatingSystem:Web Browser,offers:{@type:Offer,price:0,priceCurrency:USD}}/script>div classmin-h-screen bg-gradient-to-b from-blue-50 to-blue-100 relative>div classcontainer mx-auto px-4 py-8>header classmb-6 text-center>div classrelative mb-4>div classabsolute left-0 -top-9>img altConnect Calculator Logo loadinglazy width128 height128 decodingasync data-nimg1 classobject-contain stylecolor:transparent srcSet/_next/image?urlhttps%3A%2F%2Flearniify-logo.s3.ap-south-1.amazonaws.com%2Fconnect-calculator-logo%2Flogo.png&w128&q75 1x, /_next/image?urlhttps%3A%2F%2Flearniify-logo.s3.ap-south-1.amazonaws.com%2Fconnect-calculator-logo%2Flogo.png&w256&q75 2x src/_next/image?urlhttps%3A%2F%2Flearniify-logo.s3.ap-south-1.amazonaws.com%2Fconnect-calculator-logo%2Flogo.png&w256&q75/>/div>div classtext-center>h1 classtext-3xl md:text-4xl font-bold text-slate-900 mb-2>Amazon Connect Calculator by Sajid/h1>p classtext-slate-600>Estimate your Amazon Connect costs and compare with other contact center solutions/p>/div>/div>/header>div classmb-6>h2 classtext-xl font-semibold mb-3>Calculate Your Amazon Connect Costs/h2>p classmb-3>Amazon Connect is a cloud-based contact center service that enables businesses to provide customer service at any scale. Use this calculator to estimate your costs based on your specific usage patterns and requirements./p>/div>div classgrid gap-8 md:grid-cols-3>div classmd:col-span-2>div classh-600px bg-white rounded-lg shadow-sm p-6>div classanimate-pulse>div classh-8 bg-gray-200 rounded w-1/3 mb-6>/div>div classh-4 bg-gray-200 rounded w-2/3 mb-4>/div>div classh-4 bg-gray-200 rounded w-1/2 mb-8>/div>div classh-12 bg-gray-200 rounded mb-6>/div>div classh-12 bg-gray-200 rounded mb-6>/div>div classh-12 bg-gray-200 rounded mb-6>/div>/div>/div>/div>div classmd:col-span-1>div classspace-y-6>div classh-400px bg-white rounded-lg shadow-sm p-6>div classanimate-pulse>div classh-8 bg-gray-200 rounded w-1/2 mb-6>/div>div classh-6 bg-gray-200 rounded w-1/3 mb-4>/div>div classh-10 bg-gray-200 rounded w-2/3 mb-8>/div>div classh-6 bg-gray-200 rounded w-1/3 mb-4>/div>div classh-10 bg-gray-200 rounded w-2/3 mb-8>/div>/div>/div>/div>/div>/div>div classmt-10 mb-6>h2 classtext-xl font-semibold mb-3>Understanding Amazon Connect Pricing/h2>div classgrid md:grid-cols-3 gap-4 mb-6>div classbg-white p-4 rounded shadow-sm>h3 classfont-medium mb-2>Pay As You Go/h3>p classtext-sm>No long-term commitments or upfront payments. Pay only for what you use on a per-minute basis. This makes Amazon Connect an economical choice for businesses of all sizes./p>/div>div classbg-white p-4 rounded shadow-sm>h3 classfont-medium mb-2>Scalable Solution/h3>p classtext-sm>Easily scale up or down based on your business needs without worrying about infrastructure. Handle seasonal spikes or unexpected call volumes with ease./p>/div>div classbg-white p-4 rounded shadow-sm>h3 classfont-medium mb-2>AI-Powered Features/h3>p classtext-sm>Leverage advanced features like Contact Lens, Amazon Q, and Voice ID to enhance customer experience and provide agents with the tools they need to succeed./p>/div>/div>div classbg-white p-5 rounded-lg shadow-sm mb-6>h3 classfont-medium mb-3>Amazon Connect Pricing Components/h3>p classmb-3>Amazon Connect uses a pay-as-you-go pricing model that includes charges for:/p>ul classlist-disc pl-5 space-y-2 mb-3>li>span classfont-medium>Telephony usage:/span> !-- -->Per-minute charges for inbound and outbound calls/li>li>span classfont-medium>Phone numbers:/span> Monthly fees for DID and toll-free numbers/li>li>span classfont-medium>Chat and messaging:/span> !-- -->Per-message fees for customer interactions/li>li>span classfont-medium>Additional features:/span> !-- -->Optional services like Contact Lens, Amazon Q, and more/li>/ul>p>Our calculator helps you estimate these costs based on your expected usage patterns./p>/div>/div>div classmt-10>h2 classtext-xl font-semibold mb-3>About This Calculator/h2>p classmb-3>This calculator provides estimates based on the official AMAZON CONNECT pricing. Actual costs may vary based on your specific usage patterns, AWS region, and any special pricing arrangements you may have with AWS./p>p classmb-6>For the most accurate pricing information, we recommend consulting with an AWS representative or referring to thea hrefhttps://aws.amazon.com/connect/pricing/ classtext-blue-600 hover:underline ml-1 target_blank relnoopener noreferrer>official Amazon Connect pricing page/a>./p>div classbg-white p-4 rounded shadow-sm mb-6>h3 classfont-medium mb-2>How to Use This Calculator/h3>ol classlist-decimal pl-5 space-y-1 text-sm>li>Enter your expected number of agents and call volume/li>li>Configure additional features like chat, email, and AI capabilities/li>li>View your estimated monthly and annual costs/li>li>Compare Amazon Connect pricing with other contact center solutions/li>li>Download or share your pricing estimate/li>/ol>/div>div classbg-white p-6 rounded-lg shadow-sm mb-6>h3 classtext-lg font-medium mb-4>Frequently Asked Questions/h3>div classspace-y-4>div>h4 classfont-medium text-slate-900 mb-1>What's included in Amazon Connect AI Unlimited?/h4>p classtext-sm text-slate-600>AI Unlimited includes Contact Lens analytics, Amazon Q in Connect, Voice ID authentication, Forecasting & Planning, and Performance Evaluation at no additional cost beyond the base per-minute rates./p>/div>div>h4 classfont-medium text-slate-900 mb-1>How accurate are these cost estimates?/h4>p classtext-sm text-slate-600>Our estimates are based on official AWS pricing as of January 2025. Actual costs may vary based on your specific usage patterns, region, and any enterprise agreements you may have with AWS./p>/div>div>h4 classfont-medium text-slate-900 mb-1>Can I export my pricing estimate?/h4>p classtext-sm text-slate-600>Yes, you can download your estimate as a PDF or email it to yourself using the options in the pricing summary panel./p>/div>/div>/div>div classflex justify-between items-center mb-6>p classtext-sm text-slate-600>Last updated: January 2025. Pricing information is subject to change./p>div classflex flex-wrap gap-4>a classtext-blue-600 hover:underline text-sm href/about-us>Learn more about us →/a>a classtext-blue-600 hover:underline text-sm href/whats-new>What's new in Amazon Connect →/a>a classtext-blue-600 hover:underline text-sm href/blogs>Technical blogs & insights →/a>/div>/div>/div>div classmt-10 bg-white p-6 rounded-lg shadow-sm>h3 classtext-lg font-medium mb-4>Amazon Connect Implementation Tips/h3>div classgrid md:grid-cols-2 gap-6 mb-6>div>h4 classfont-medium mb-2>Getting Started/h4>ul classtext-sm space-y-1 text-slate-600>li>• Start with a pilot program using 5-10 agents/li>li>• Configure basic routing and queues first/li>li>• Test call flows thoroughly before going live/li>li>• Train agents on the new interface/li>/ul>/div>div>h4 classfont-medium mb-2>Cost Optimization/h4>ul classtext-sm space-y-1 text-slate-600>li>• Monitor usage patterns regularly/li>li>• Use AI Unlimited for predictable savings/li>li>• Optimize call routing to reduce handle time/li>li>• Consider regional pricing differences/li>/ul>/div>/div>div classborder-t pt-6>h4 classtext-sm font-medium mb-2 text-slate-700>Recommended Resources/h4>p classtext-sm text-slate-600 mb-4>The following resources and advertisements help us maintain this free calculator and provide valuable information about contact center solutions./p>div classflex justify-center w-full min-h-90px>div classw-full max-w-728px>div stylemin-height:90px;width:100%>/div>/div>/div>div classmt-4 text-xs text-center text-slate-500>Advertisements are selected based on relevance to contact center solutions and cloud services./div>/div>/div>/div>/div>!--$-->!--/$-->/main>footer classbg-slate-50 border-t mt-12 py-8>div classcontainer mx-auto px-4>div classflex flex-col md:flex-row justify-between items-center>div classmb-4 md:mb-0>p classtext-sm text-slate-600>© !-- -->2025!-- --> Sajid's Pricing Calculator. 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This makes Amazon Connect an economical choice for businesses of all sizes.\}},\$\,\div\,null,{\className\:\bg-white p-4 rounded shadow-sm\,\children\:\$\,\h3\,null,{\className\:\font-medium mb-2\,\children\:\Scalable Solution\},\$\,\p\,null,{\className\:\text-sm\,\children\:\Easily scale up or down based on your business needs without worrying about infrastructure. Handle seasonal spikes or unexpected call volumes with ease.\}},\$\,\div\,null,{\className\:\bg-white p-4 rounded shadow-sm\,\children\:\$\,\h3\,null,{\className\:\font-medium mb-2\,\children\:\AI-Powered Features\},\$\,\p\,null,{\className\:\text-sm\,\children\:\Leverage advanced features like Contact Lens, Amazon Q, and Voice ID to enhance customer experience and provide agents with the tools they need to succeed.\}}},\$\,\div\,null,{\className\:\bg-white p-5 rounded-lg shadow-sm mb-6\,\children\:\$\,\h3\,null,{\className\:\font-medium mb-3\,\children\:\Amazon Connect Pricing Components\},\$\,\p\,null,{\className\:\mb-3\,\children\:\Amazon Connect uses a pay-as-you-go pricing model that includes charges for:\},\$\,\ul\,null,{\className\:\list-disc pl-5 space-y-2 mb-3\,\children\:\$\,\li\,null,{\children\:\$\,\span\,null,{\className\:\font-medium\,\children\:\Telephony usage:\},\ \,\Per-minute charges for inbound and outbound calls\},\$\,\li\,null,{\children\:\$\,\span\,null,{\className\:\font-medium\,\children\:\Phone numbers:\},\ Monthly fees for DID and toll-free numbers\},\$\,\li\,null,{\children\:\$\,\span\,null,{\className\:\font-medium\,\children\:\Chat and messaging:\},\ \,\Per-message fees for customer interactions\},\$L10\},\$L11\}},\$L12\,\$L13\}},null,\$L14\}\n)/script>script>self.__next_f.push(1,a:\$\,\$1\,\h\,{\children\:null,\$\,\$L15\,null,{\children\:\$L16\},\$\,\meta\,null,{\name\:\next-size-adjust\,\content\:\\},\$\,\$L17\,null,{\children\:\$\,\div\,null,{\hidden\:true,\children\:\$\,\$18\,null,{\fallback\:null,\children\:\$L19\}}}}\n)/script>script>self.__next_f.push(1,1a:I96737,\619\,\static/chunks/619-f072ac750404f9da.js\,\545\,\static/chunks/545-b06f9be840ae3728.js\,\94\,\static/chunks/94-904714f869653132.js\,\92\,\static/chunks/92-5e3a1176e83c4e26.js\,\974\,\static/chunks/app/page-b33161d4abcbd762.js\,\AdSenseAd\\n1b:I24431,,\OutletBoundary\\n1d:I15278,,\AsyncMetadataOutlet\\n10:\$\,\li\,null,{\children\:\$\,\span\,null,{\className\:\font-medium\,\children\:\Additional features:\},\ \,\Optional services like Contact Lens, Amazon Q, and more\}\n11:\$\,\p\,null,{\children\:\Our calculator helps you estimate these costs based on your expected usage patterns.\}\n)/script>script>self.__next_f.push(1,12:\$\,\div\,null,{\className\:\mt-10\,\children\:\$\,\h2\,null,{\className\:\text-xl font-semibold mb-3\,\children\:\About This Calculator\},\$\,\p\,null,{\className\:\mb-3\,\children\:\This calculator provides estimates based on the official AMAZON CONNECT pricing. Actual costs may vary based on your specific usage patterns, AWS region, and any special pricing arrangements you may have with AWS.\},\$\,\p\,null,{\className\:\mb-6\,\children\:\For the most accurate pricing information, we recommend consulting with an AWS representative or referring to the\,\$\,\a\,null,{\href\:\https://aws.amazon.com/connect/pricing/\,\className\:\text-blue-600 hover:underline ml-1\,\target\:\_blank\,\rel\:\noopener noreferrer\,\children\:\official Amazon Connect pricing page\},\.\},\$\,\div\,null,{\className\:\bg-white p-4 rounded shadow-sm mb-6\,\children\:\$\,\h3\,null,{\className\:\font-medium mb-2\,\children\:\How to Use This Calculator\},\$\,\ol\,null,{\className\:\list-decimal pl-5 space-y-1 text-sm\,\children\:\$\,\li\,null,{\children\:\Enter your expected number of agents and call volume\},\$\,\li\,null,{\children\:\Configure additional features like chat, email, and AI capabilities\},\$\,\li\,null,{\children\:\View your estimated monthly and annual costs\},\$\,\li\,null,{\children\:\Compare Amazon Connect pricing with other contact center solutions\},\$\,\li\,null,{\children\:\Download or share your pricing estimate\}}},\$\,\div\,null,{\className\:\bg-white p-6 rounded-lg shadow-sm mb-6\,\children\:\$\,\h3\,null,{\className\:\text-lg font-medium mb-4\,\children\:\Frequently Asked Questions\},\$\,\div\,null,{\className\:\space-y-4\,\children\:\$\,\div\,null,{\children\:\$\,\h4\,null,{\className\:\font-medium text-slate-900 mb-1\,\children\:\Whats included in Amazon Connect AI Unlimited?\},\$\,\p\,null,{\className\:\text-sm text-slate-600\,\children\:\AI Unlimited includes Contact Lens analytics, Amazon Q in Connect, Voice ID authentication, Forecasting \u0026 Planning, and Performance Evaluation at no additional cost beyond the base per-minute rates.\}},\$\,\div\,null,{\children\:\$\,\h4\,null,{\className\:\font-medium text-slate-900 mb-1\,\children\:\How accurate are these cost estimates?\},\$\,\p\,null,{\className\:\text-sm text-slate-600\,\children\:\Our estimates are based on official AWS pricing as of January 2025. Actual costs may vary based on your specific usage patterns, region, and any enterprise agreements you may have with AWS.\}},\$\,\div\,null,{\children\:\$\,\h4\,null,{\className\:\font-medium text-slate-900 mb-1\,\children\:\Can I export my pricing estimate?\},\$\,\p\,null,{\className\:\text-sm text-slate-600\,\children\:\Yes, you can download your estimate as a PDF or email it to yourself using the options in the pricing summary panel.\}}}},\$\,\div\,null,{\className\:\flex justify-between items-center mb-6\,\children\:\$\,\p\,null,{\className\:\text-sm text-slate-600\,\children\:\Last updated: January 2025. Pricing information is subject to change.\},\$\,\div\,null,{\className\:\flex flex-wrap gap-4\,\children\:\$\,\$L3\,null,{\href\:\/about-us\,\className\:\text-blue-600 hover:underline text-sm\,\children\:\Learn more about us →\},\$\,\$L3\,null,{\href\:\/whats-new\,\className\:\text-blue-600 hover:underline text-sm\,\children\:\Whats new in Amazon Connect →\},\$\,\$L3\,null,{\href\:\/blogs\,\className\:\text-blue-600 hover:underline text-sm\,\children\:\Technical blogs \u0026 insights →\}}}}\n)/script>script>self.__next_f.push(1,13:\$\,\div\,null,{\className\:\mt-10 bg-white p-6 rounded-lg shadow-sm\,\children\:\$\,\h3\,null,{\className\:\text-lg font-medium mb-4\,\children\:\Amazon Connect Implementation Tips\},\$\,\div\,null,{\className\:\grid md:grid-cols-2 gap-6 mb-6\,\children\:\$\,\div\,null,{\children\:\$\,\h4\,null,{\className\:\font-medium mb-2\,\children\:\Getting Started\},\$\,\ul\,null,{\className\:\text-sm space-y-1 text-slate-600\,\children\:\$\,\li\,null,{\children\:\• Start with a pilot program using 5-10 agents\},\$\,\li\,null,{\children\:\• Configure basic routing and queues first\},\$\,\li\,null,{\children\:\• Test call flows thoroughly before going live\},\$\,\li\,null,{\children\:\• Train agents on the new interface\}}},\$\,\div\,null,{\children\:\$\,\h4\,null,{\className\:\font-medium mb-2\,\children\:\Cost Optimization\},\$\,\ul\,null,{\className\:\text-sm space-y-1 text-slate-600\,\children\:\$\,\li\,null,{\children\:\• Monitor usage patterns regularly\},\$\,\li\,null,{\children\:\• Use AI Unlimited for predictable savings\},\$\,\li\,null,{\children\:\• Optimize call routing to reduce handle time\},\$\,\li\,null,{\children\:\• Consider regional pricing differences\}}}},\$\,\div\,null,{\className\:\border-t pt-6\,\children\:\$\,\h4\,null,{\className\:\text-sm font-medium mb-2 text-slate-700\,\children\:\Recommended Resources\},\$\,\p\,null,{\className\:\text-sm text-slate-600 mb-4\,\children\:\The following resources and advertisements help us maintain this free calculator and provide valuable information about contact center solutions.\},\$\,\div\,null,{\className\:\flex justify-center w-full min-h-90px\,\children\:\$\,\div\,null,{\className\:\w-full max-w-728px\,\children\:\$\,\$L1a\,null,{\adClient\:\ca-pub-9073975773474358\,\adSlot\:\5601355629\,\adFormat\:\auto\}}},\$\,\div\,null,{\className\:\mt-4 text-xs text-center text-slate-500\,\children\:\Advertisements are selected based on relevance to contact center solutions and cloud services.\}}}\n)/script>script>self.__next_f.push(1,14:\$\,\$L1b\,null,{\children\:\$L1c\,\$\,\$L1d\,null,{\promise\:\$@1e\}}\n)/script>script>self.__next_f.push(1,16:\$\,\meta\,\0\,{\charSet\:\utf-8\},\$\,\meta\,\1\,{\name\:\viewport\,\content\:\widthdevice-width, initial-scale1\}\n)/script>script>self.__next_f.push(1,1c:null\n)/script>script>self.__next_f.push(1,1f:I80622,,\IconMark\\n)/script>script>self.__next_f.push(1,1e:{\metadata\:\$\,\title\,\0\,{\children\:\Amazon Connect Pricing Calculator | Cost Estimator Tool\},\$\,\meta\,\1\,{\name\:\description\,\content\:\Calculate Amazon Connect costs with our free pricing calculator. 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