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2025-11-17	18.210.189.28 (ClassC)

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!DOCTYPE html>html>    head>    meta charsetutf-8/>    title>Mailshake Help/title>    meta nameviewport contentwidthdevice-width, maximum-scale1/>    meta nameapple-mobile-web-app-capable contentyes/>    meta nameformat-detection contenttelephoneno>    meta namedescription contentLearn how to make the most out of Mailshake./>    meta nameauthor contentMailshake/>    link relcanonical hrefhttps://docs.mailshake.com/>                link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1763232732100.css>        style>        body { background: #005aac; }        .navbar .navbar-inner { background: #ffffff; }        .navbar .nav li a,         .navbar .icon-private-w  { color: #333333; }        .navbar .brand,         .navbar .nav li a:hover,         .navbar .nav li a:focus,         .navbar .nav .active a,         .navbar .nav .active a:hover,         .navbar .nav .active a:focus  { color: #005aac; }        .navbar a:hover .icon-private-w,         .navbar a:focus 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href/collection/233-video-guides>Video Guides  b classcaret>/b>/a>/li>                                                    li  idemail-warm-up>a href/collection/288-email-warm-up>Email Warm-up  b classcaret>/b>/a>/li>                                                                                        li idcontact>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                        li idcontactMobile>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                                    /ul>                /nav>            /div>!--/.nav-collapse -->        /div>!--/container-->    /div>!--/navbar-inner-->/header>        section iddocsSearch>                            h1>Make the most out of Mailshake/h1>                         form action/search methodGET idsearchBar autocompleteoff>                    input typetext namequery titlesearch-query classsearch-query placeholderSearch the knowledge base aria-labelSearch the knowledge base value>             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Correctly/span>/a>/li>                                                            li>a href/article/146-faq>i classicon-article-doc>/i>span>FAQ/span>/a>/li>                                                            li>a href/article/320-getting-started-with-mailshake>i classicon-article-doc>/i>span>Getting Started with Mailshake/span>/a>/li>                                                            li>a href/article/161-general-data-protection-regulation-gdpr>i classicon-article-doc>/i>span>General Data Protection Regulation (GDPR)/span>/a>/li>                                                            li>a href/article/344-mailshake-security-information>i classicon-article-doc>/i>span>Mailshake Security Information/span>/a>/li>                                                            li>a href/article/408-how-to-send-a-campaign-from-multiple-email-addresses>i classicon-article-doc>/i>span>How to Send a Campaign from Multiple Email Addresses/span>/a>/li>                                                            li>a href/article/334-how-does-mailshake-handles-duplicate-prospects>i classicon-article-doc>/i>span>How does Mailshake Handles duplicate prospects?/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-50>                        div classcollection-head no-desc >                            h2>a href/collection/50-account>Account/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/56-pricing-explained>i classicon-article-doc>/i>span>Pricing explained/span>/a>/li>                                                            li>a href/article/54-how-do-i-cancel-my-subscription>i classicon-article-doc>/i>span>How do I cancel my subscription?/span>/a>/li>                                                            li>a href/article/53-whats-your-refund-policy>i classicon-article-doc>/i>span>What's your refund policy?/span>/a>/li>                                                            li>a href/article/111-how-do-i-apply-a-coupon>i classicon-article-doc>/i>span>How do I apply a coupon code?/span>/a>/li>                                                            li>a href/article/59-how-do-i-change-the-ownership-email-on-my-account>i classicon-article-doc>/i>span>How do I change the ownership email on my account?/span>/a>/li>                                                            li>a href/article/147-how-do-i-download-receipts>i classicon-article-doc>/i>span>How do I download receipts or update invoice information?/span>/a>/li>                                                            li>a href/article/81-how-do-i-delete-my-account>i classicon-article-doc>/i>span>How do I delete my Mailshake account?/span>/a>/li>                                                            li>a href/article/117-how-do-i-update-my-credit-card-for-billing>i classicon-article-doc>/i>span>How do I update my credit card for billing?/span>/a>/li>                                                            li>a href/article/304-how-do-i-upgrade-my-account>i classicon-article-doc>/i>span>How do I upgrade my plan?/span>/a>/li>                                                            li>a href/article/269-can-i-change-my-billing-date>i classicon-article-doc>/i>span>Can I change my billing date?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/50-account>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-217>                        div classcollection-head no-desc >                            h2>a href/collection/217-deliverability>Deliverability/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/222-dns-record-microsoft>i classicon-article-doc>/i>span>How to set up a DNS record, SPF, DKIM, and DMARC for Microsoft Office 365/span>/a>/li>                                                            li>a href/article/221-dns-record-google>i classicon-article-doc>/i>span>How to set up a DNS record, SPF, DKIM and DMARC for Google Email Addresses/span>/a>/li>                                                            li>a href/article/231-copywriting-deliverability>i classicon-article-doc>/i>span>Sending cadence and Copywriting best practices to increase deliverability/span>/a>/li>                                                            li>a href/article/241-how-to-set-up-a-dmarc-record-for-your-domain>i classicon-article-doc>/i>span>How to set up a DMARC record for your domain/span>/a>/li>                                                            li>a href/article/229-warm-up-new-email-address>i classicon-article-doc>/i>span>How to warm up a new email address/span>/a>/li>                                                            li>a href/article/220-setting-up-new-domain>i classicon-article-doc>/i>span>Setting Up a New Domain (Google and Microsoft)/span>/a>/li>                                                            li>a href/article/224-deliverability-overview>i classicon-article-doc>/i>span>Deliverability Overview: Start here/span>/a>/li>                                                            li>a href/article/223-what-is-a-dns-record>i classicon-article-doc>/i>span>What is a DNS record, SPF, DKIM, and DMARC?/span>/a>/li>                                                            li>a href/article/228-test-deliverability>i classicon-article-doc>/i>span>How to test your deliverability/span>/a>/li>                                                            li>a href/article/225-email-pixel-tracking>i classicon-article-doc>/i>span>What is Email Pixel Tracking?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/217-deliverability>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-72>                        div classcollection-head no-desc >                            h2>a href/collection/72-formatting-messages>Formatting Messages/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/77-how-do-i-use-text-replacements>i classicon-article-doc>/i>span>How do I use text replacements?/span>/a>/li>                                                            li>a href/article/83-how-do-i-fix-missing-text-replacements>i classicon-article-doc>/i>span>How do I fix missing text replacements?/span>/a>/li>                                                            li>a href/article/327-how-do-i-host-images-for-email>i classicon-article-doc>/i>span>How do I host images for email?/span>/a>/li>                                                            li>a href/article/151-how-do-i-use-text-replacements-in-subject-lines>i classicon-article-doc>/i>span>How do I use text replacements in subject lines?/span>/a>/li>                                                            li>a href/article/102-how-do-i-add-an-image-to-my-emails>i classicon-article-doc>/i>span>How do I add an image to my emails?/span>/a>/li>                                                            li>a href/article/87-how-do-i-set-up-an-email-signature>i classicon-article-doc>/i>span>How do I set up or edit an email signature?/span>/a>/li>                                                            li>a href/article/82-how-do-i-use-a-template>i classicon-article-doc>/i>span>How do I use a template?/span>/a>/li>                                                            li>a href/article/101-how-do-i-personalize-outgoing-emails>i classicon-article-doc>/i>span>How do I personalize outgoing emails?/span>/a>/li>                                                            li>a href/article/75-how-do-i-insert-a-dynamic-image>i classicon-article-doc>/i>span>How do I insert an image that's different for each recipient?/span>/a>/li>                                                            li>a href/article/120-how-do-i-insert-a-link-thats-different-for-each-recipient>i classicon-article-doc>/i>span>How do I insert a link that's different for each recipient?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/72-formatting-messages>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-34>                        div classcollection-head no-desc >                            h2>a href/collection/34-sending-with-mailshake>Sending with Mailshake/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/191-common-smtp-settings>i classicon-article-doc>/i>span>How do I find my SMTP/IMAP server address and port number?/span>/a>/li>                                                            li>a href/article/138-how-do-i-customize-link-tracking>i classicon-article-doc>/i>span>How do I create a custom tracking domain?/span>/a>/li>                                                            li>a href/article/140-how-can-i-tweak-sending-schedules>i classicon-article-doc>/i>span>How can I manage Sending Calendar Rules?/span>/a>/li>                                                            li>a href/article/38-blocked-sign-in-attempt-and-less-secure-app-notification>i classicon-article-doc>/i>span>GSuite/Gmail "Blocked sign-in attempt" and "Less secure app" notification/span>/a>/li>                                                            li>a href/article/57-how-many-emails-can-i-send-per-day>i classicon-article-doc>/i>span>How many emails can I send per day?/span>/a>/li>                                                            li>a href/article/37-spam-concerns-and-hitting-quotas>i classicon-article-doc>/i>span>Spam concerns, abuse monitoring, and Google quotas/span>/a>/li>                                                            li>a href/article/58-send-emails-from-an-alias>i classicon-article-doc>/i>span>Send emails from an email alias/span>/a>/li>                                                            li>a href/article/152-how-does-list-cleaning-work>i classicon-article-doc>/i>span>How does list cleaning work?/span>/a>/li>                                                            li>a href/article/192-how-do-i-send-emails-with-sendgrid>i classicon-article-doc>/i>span>How do I send emails with SendGrid?/span>/a>/li>                                                            li>a href/article/189-how-do-i-send-emails-with-smtp>i classicon-article-doc>/i>span>How do I send and receive emails via SMTP/IMAP with Mailshake?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/34-sending-with-mailshake>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-125>                        div classcollection-head no-desc >                            h2>a href/collection/125-lead-catcher>Lead Catcher/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/129-how-do-you-customize-lead-catcher-settings>i classicon-article-doc>/i>span>How do you customize Lead Catcher settings?/span>/a>/li>                                                            li>a href/article/130-how-does-the-lead-catcher-queue-work>i classicon-article-doc>/i>span>How does the Lead Catcher queue work?/span>/a>/li>                                                            li>a href/article/131-how-do-i-handle-a-lead>i classicon-article-doc>/i>span>How do I handle a lead?/span>/a>/li>                                                            li>a href/article/281-what-is-lead-temperature-and-how-do-i-use-it>i classicon-article-doc>/i>span>What is Lead Temperature and how do I use it?/span>/a>/li>                                                            li>a href/article/133-how-do-i-reply-to-a-lead>i classicon-article-doc>/i>span>How do I reply to a lead?/span>/a>/li>                                                            li>a href/article/167-a-recipient-replied-but-i-dont-see-it>i classicon-article-doc>/i>span>A prospect replied but I don't see it in my campaign/span>/a>/li>                                                            li>a href/article/132-how-do-i-manually-create-a-lead>i classicon-article-doc>/i>span>How do I manually create a lead?/span>/a>/li>                                                            li>a href/article/195-how-do-i-control-who-is-assigned-leads>i classicon-article-doc>/i>span>How do I control who is assigned leads?/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-208>                        div classcollection-head no-desc >                            h2>a href/collection/208-sales-engagement-plan>Sales Engagement Plan/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/272-how-to-use-the-mailshake-dialer>i classicon-article-doc>/i>span>How to use the Mailshake Dialer/span>/a>/li>                                                            li>a href/article/211-how-much-does-the-phone-dialer-cost>i classicon-article-doc>/i>span>How much does the phone dialer cost?/span>/a>/li>                                                            li>a href/article/255-how-do-i-use-tasks-to-automate-my-sales-engagement>i classicon-article-doc>/i>span>How do I use tasks to automate my sales engagement?/span>/a>/li>                                                            li>a href/article/351-how-does-mailshakes-linkedin-automation-work>i classicon-article-doc>/i>span>How does Mailshake's Linkedin Automation work?/span>/a>/li>                                                            li>a href/article/340-linkedin-automation-best-practices>i classicon-article-doc>/i>span>Linkedin Automation Best Practices/span>/a>/li>                                                            li>a href/article/365-call-recording>i classicon-article-doc>/i>span>Where can I find call recordings?/span>/a>/li>                                                            li>a href/article/348-mailshake-dialer-call-recording-consent-best-practices>i classicon-article-doc>/i>span>Mailshake Dialer Call Recording Consent Best Practices/span>/a>/li>                                                            li>a href/article/372-where-do-i-find-prospect-call-dispositions-outcomes-and-notes>i classicon-article-doc>/i>span>Where do I find a prospect's call dispositions, outcomes, and notes?/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-172>                        div classcollection-head no-desc >                            h2>a href/collection/172-sequences>Sequences/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/97-how-do-i-set-up-follow-ups>i classicon-article-doc>/i>span>How do I set up follow-up emails?/span>/a>/li>                                                            li>a href/article/100-how-do-i-send-emails-based-on-clicked-links>i classicon-article-doc>/i>span>How do I send emails based on clicked links?/span>/a>/li>                                                            li>a href/article/99-how-do-i-set-up-drip-emails>i classicon-article-doc>/i>span>How do I set up drip emails?/span>/a>/li>                                                            li>a href/article/176-how-do-i-get-started-with-a-b-testing>i classicon-article-doc>/i>span>How do I get started with A/B Testing?/span>/a>/li>                                                            li>a href/article/122-kinds-of-campaign-messages>i classicon-article-doc>/i>span>What kinds of campaign messages are there?/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-61>                        div classcollection-head no-desc >                            h2>a href/collection/61-teams>Teams/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/116-how-do-i-invite-people-to-my-team>i classicon-article-doc>/i>span>How do I add team members to my team?/span>/a>/li>                                                            li>a href/article/84-how-do-i-create-a-new-team>i classicon-article-doc>/i>span>How do I create a new team?/span>/a>/li>                                                            li>a href/article/108-how-do-i-switch-teams>i classicon-article-doc>/i>span>How do I switch teams?/span>/a>/li>                                                            li>a href/article/64-how-do-i-delete-my-team>i classicon-article-doc>/i>span>How do I delete a team?/span>/a>/li>                                                            li>a href/article/65-how-do-i-edit-my-teams-name>i classicon-article-doc>/i>span>How do I edit my team's name?/span>/a>/li>                                                            li>a href/article/136-how-to-i-change-my-default-team>i classicon-article-doc>/i>span>How to I change my default team?/span>/a>/li>                                                            li>a href/article/336-how-do-i-remove-people-from-my-team>i classicon-article-doc>/i>span>How do I remove people from my team?/span>/a>/li>                                                            li>a href/article/367-team-member-permissions>i classicon-article-doc>/i>span>Team Member Permissions/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-103>                        div classcollection-head no-desc >                            h2>a href/collection/103-reporting>Reporting/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/106-how-do-i-find-replies>i classicon-article-doc>/i>span>How do I find replies?/span>/a>/li>                                                            li>a href/article/119-how-do-i-export-my-campaign-results>i classicon-article-doc>/i>span>How do I export my prospects, list cleaning results or campaign results?/span>/a>/li>                                                            li>a href/article/118-unexpected-open-click-stats>i classicon-article-doc>/i>span>Unexpected open or click statistics/span>/a>/li>                                                            li>a href/article/121-my-recipient-replied-why-arent-they-showing-as-paused>i classicon-article-doc>/i>span>My recipient replied, why aren't they showing as paused?/span>/a>/li>                                                            li>a href/article/283-where-can-i-find-campaign-performance-data>i classicon-article-doc>/i>span>Where can I find campaign performance data?/span>/a>/li>                                                            li>a href/article/282-campaign-reports>i classicon-article-doc>/i>span>Types of Reports/span>/a>/li>                                                            li>a href/article/261-how-do-i-organize-campaigns-with-labels>i classicon-article-doc>/i>span>How do I organize campaigns with labels?/span>/a>/li>                                                            li>a href/article/373-whats-the-campaign-comparison-report>i classicon-article-doc>/i>span>What's the Campaign Comparison Report?/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-154>                        div classcollection-head>                            h2>a href/collection/154-extending-mailshake>Extending Mailshake/a>/h2>                            p>Integrations, Tools, API and more!/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/213-connecting-mailshake-with-hubspot>i classicon-article-doc>/i>span>Connecting and Using the Hubspot Integration/span>/a>/li>                                                            li>a href/article/144-getting-started-with-mailshake-for-zapier>i classicon-article-doc>/i>span>Using Zapier with Mailshake/span>/a>/li>                                                            li>a href/article/216-salesforce>i classicon-article-doc>/i>span>Connecting and Using the Salesforce integration/span>/a>/li>                                                            li>a href/article/168-conversion-tracking-with-mailshake-js>i classicon-article-doc>/i>span>Conversion tracking with Mailshake.js/span>/a>/li>                                                            li>a href/article/215-what-events-can-sync-to-your-crm>i classicon-article-doc>/i>span>What events and information can sync to your CRM?/span>/a>/li>                                                            li>a href/article/158-what-does-exclude-duplicates-in-zapier-mean>i classicon-article-doc>/i>span>What does "exclude duplicates" mean in Zapier?/span>/a>/li>                                                            li>a href/article/162-extend-zapier-beyond-the-built-in-mailshake-actions>i classicon-article-doc>/i>span>Extend Zapier beyond the built-in Mailshake actions/span>/a>/li>                                                            li>a href/article/170-how-to-export-list-cleaning-results-via-api>i classicon-article-doc>/i>span>How to export list-cleaning results via our API/span>/a>/li>                                                            li>a href/article/260-api-limits>i classicon-article-doc>/i>span>API Limits/span>/a>/li>                                                            li>a href/article/243-updates-are-not-syncing-to-my-crm>i classicon-article-doc>/i>span>Updates are not syncing to my CRM correctly/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/154-extending-mailshake>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-233>                        div classcollection-head no-desc >                            h2>a href/collection/233-video-guides>Video Guides/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/251-connect-your-sending-email-account>i classicon-article-doc>/i>span>How do I connect my Sending Email Address to Mailshake?/span>/a>/li>                                                            li>a href/article/352-linkedin-automation-video-guide>i classicon-article-doc>/i>span>Linkedin Automation Video Guide/span>/a>/li>                                                            li>a href/article/278-set-up-a-gmail-google-alias>i classicon-article-doc>/i>span>Set up a Gmail/Google Alias/span>/a>/li>                                                            li>a href/article/279-set-up-a-microsoft-alias>i classicon-article-doc>/i>span>Set up a Microsoft Alias/span>/a>/li>                                                            li>a href/article/262-setting-up-the-mailshake-hubspot-integration-video>i classicon-article-doc>/i>span>Setting up the Hubspot Integration VIDEO/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-288>                        div classcollection-head>                            h2>a href/collection/288-email-warm-up>Email Warm-up/a>/h2>                            p>About Mailshake's Warm Up Tool/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/303-how-does-warmupyour-email-work>i classicon-article-doc>/i>span>How does Email Warmup work?/span>/a>/li>                                                            li>a href/article/293-how-do-i-add-my-email-to-the-warm-up-tool>i classicon-article-doc>/i>span>How do I add my email to Email Warmup?/span>/a>/li>                                                            li>a href/article/294-how-do-i-change-my-warm-up-settings>i classicon-article-doc>/i>span>How do I change my warm up settings?/span>/a>/li>                                                            li>a href/article/299-what-does-my-analytics-tell-me>i classicon-article-doc>/i>span>What does my Email Warmup Performance tell me?/span>/a>/li>                                                            li>a href/article/301-how-do-i-get-my-receipts>i classicon-article-doc>/i>span>How do I get my Warmupyour.email receipts?/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                            /section>!--threeCol-->                        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Subdomains

Date	Domain	IP
blog.mailshake.com	2024-08-30	204.246.191.84
integrations.api.mailshake.com	2025-07-22	54.81.192.30
cdn.mailshake.com	2024-10-30	3.163.24.3
app.mailshake.com	2024-09-21	18.161.6.122
docs.mailshake.com	2025-11-17	18.210.189.28
assets.mailshake.com	2024-09-19	99.84.66.73
www.mailshake.com	2024-09-10	18.161.6.23

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Domain > docs.mailshake.com

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