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Domain > hc.ap-storytelling.com
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AlienVault OTX
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DNS Resolutions
Date
IP Address
2024-11-19
18.238.109.63
(
ClassC
)
2026-02-22
18.161.6.19
(
ClassC
)
Port 80
HTTP/1.1 403 ForbiddenServer: CloudFrontDate: Sun, 22 Feb 2026 08:18:07 GMTContent-Type: text/htmlContent-Length: 915Connection: keep-aliveX-Cache: Error from cloudfrontVia: 1.1 22ea0ab0881473261b786ecbb5e00f54.cloudfront.net (CloudFront)X-Amz-Cf-Pop: HIO52-P1X-Amz-Cf-Id: 9pxXGPuYxomfnUVGovdnaZvQsqvl7IIAoVp29mL5b8gkOFPML8lU4g !DOCTYPE HTML PUBLIC -//W3C//DTD HTML 4.01 Transitional//EN http://www.w3.org/TR/html4/loose.dtd>HTML>HEAD>META HTTP-EQUIVContent-Type CONTENTtext/html; charsetiso-8859-1>TITLE>ERROR: The request could not be satisfied/TITLE>/HEAD>BODY>H1>403 ERROR/H1>H2>The request could not be satisfied./H2>HR noshade size1px>Bad request.We cant connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.BR clearall>If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.BR clearall>HR noshade size1px>PRE>Generated by cloudfront (CloudFront)Request ID: 9pxXGPuYxomfnUVGovdnaZvQsqvl7IIAoVp29mL5b8gkOFPML8lU4g/PRE>ADDRESS>/ADDRESS>/BODY>/HTML>
Port 443
HTTP/1.1 200 OKContent-Type: text/htmlContent-Length: 40330Connection: keep-aliveDate: Sun, 22 Feb 2026 08:18:08 GMTLast-Modified: Fri, 06 Feb 2026 11:18:07 GMTETag: 2336bb84b167065b96f150df8c8b27d7x-amz-server-side-encryption: AES256Accept-Ranges: bytesServer: AmazonS3X-Cache: Miss from cloudfrontVia: 1.1 4b800f7fa2c3fbb9f4f3c505b0df315e.cloudfront.net (CloudFront)X-Amz-Cf-Pop: HIO52-P1X-Amz-Cf-Id: lq-Lbl8mGxTh65xjiwwR82AETs764T3hc9G0A5PLtq1Si43FX2Nn3Q !DOCTYPE html>html stylefont-size: 16px; langen>head> meta nameviewport contentwidthdevice-width, initial-scale1.0> meta charsetutf-8> meta namekeywords contentAP HealthCheck Assistance> meta namedescription content> title>Home/title> link relstylesheet hrefnicepage.css mediascreen>link relstylesheet hrefindex.css mediascreen> script classu-script typetext/javascript srcjquery.js defer>/script> script classu-script typetext/javascript srcnicepage.js defer>/script> meta namegenerator contentNicepage 8.2.5, nicepage.com> link relicon hrefimages/favicon1.png> link idu-page-google-font relstylesheet hrefhttps://fonts.googleapis.com/css2?displayswap&familyRoboto:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&familyOpen+Sans:ital,wght@0,300;0,400;0,500;0,600;0,700;0,800;1,300;1,400;1,500;1,600;1,700;1,800> script typeapplication/ld+json>{ @context: http://schema.org, @type: Organization, name: healthcheck-v4}/script> meta nametheme-color content#478ac9> meta propertyog:title contentHome> meta propertyog:description content> meta propertyog:type contentwebsite> script> (function() { function gdprConfirmed() { return true; } var added false; var currentScript document.currentScript; function insertHTML(html) { var container document.createElement(div); container.innerHTML html; container.querySelectorAll(script).forEach(s > { const ns document.createElement(script); ns.async s.async; if (s.src) { ns.src s.src; } else { ns.textContent s.textContent; } s.replaceWith(ns); }); var fragment document.createDocumentFragment(); fragment.append(...container.childNodes); if (currentScript && currentScript.parentNode) { currentScript.after(fragment); } } window._npAddGAnalytics function () { if (gdprConfirmed() && !added) { var gaBody !-- Google Analytics -->\n gascript async src\https://www.googletagmanager.com/gtag/js?id5412206964\>/gascript>\n gascript>\n window.dataLayer window.dataLayer || ;\n function gtag(){dataLayer.push(arguments);}\n gtag(js, new Date());\n gtag(config, 5412206964);\n /gascript>\n !-- End Google Analytics -->; var replacedBody gaBody.replace(/gascript/g, script); insertHTML(replacedBody); added true; } } window._npAddGAnalytics(); })(); /script>meta namedescription contentAP WfS HealthCheck WebSite>meta nameversion content20231123.0>meta nameauthor contentAP Workflow Solutions>meta namekeywords contentAP WfS HealthCheck website>meta namegoogle contentnositelinkssearchbox>meta namerobots contentnoindex>meta http-equivContent-Type contenttext/html; charsetutf-8>script async srchttps://www.googletagmanager.com/gtag/js?idG-YRDDQ5NG49>/script>script> window.dataLayer window.dataLayer || ; function gtag(){dataLayer.push(arguments);} gtag(js, new Date()); gtag(config, G-YRDDQ5NG49);/script>script typetext/javascript> (function(c,l,a,r,i,t,y){ caca||function(){(ca.qca.q||).push(arguments)}; tl.createElement(r);t.async1;t.srchttps://www.clarity.ms/tag/+i; yl.getElementsByTagName(r)0;y.parentNode.insertBefore(t,y); })(window, document, clarity, script, hkb6rxmnns);/script>meta data-intl-tel-input-cdn-pathintlTelInput/>/head> body data-home-pageHome.html data-home-page-titleHome data-path-to-root./ data-include-productsfalse classu-body u-clearfix u-xl-mode data-langen>header class u-clearfix u-header u-section-row-container idsec-cafd style>div classu-section-rows style> div classu-clearfix u-custom-color-5 u-section-row u-sticky u-sticky-4f03 u-section-row-1 data-animation-name data-animation-duration0 data-animation-delay0 data-animation-direction idsec-332a> div classu-clearfix u-sheet u-sheet-1> h1 classu-text u-text-default u-title u-text-1>b style>HealthCheck Assistance/b> /h1> img classu-image u-image-default u-preserve-proportions u-image-1 srcimages/favicon1.png?randdf32 alt data-image-width38 data-image-height44> /div> /div> div classu-clearfix u-section-row u-white u-section-row-2 idsec-a164> div classu-clearfix u-sheet u-valign-middle u-sheet-2> nav classu-dropdown-icon u-menu u-menu-dropdown u-offcanvas u-menu-1 rolenavigation aria-labelMenu navigation> div classmenu-collapse stylefont-size: 1rem; letter-spacing: 0px;> a classu-button-style u-custom-left-right-menu-spacing u-custom-padding-bottom u-custom-text-color u-custom-top-bottom-menu-spacing u-hamburger-link u-nav-link u-text-active-palette-1-base u-text-custom-color-2 u-text-hover-palette-2-base href# tabindex-1 aria-labelOpen menu aria-controlscde0> svg classu-svg-link viewBox0 0 24 24>use xmlns:xlinkhttp://www.w3.org/1999/xlink xlink:href#menu-hamburger>/use>/svg> svg classu-svg-content version1.1 idmenu-hamburger viewBox0 0 16 16 x0px y0px xmlns:xlinkhttp://www.w3.org/1999/xlink xmlnshttp://www.w3.org/2000/svg>g>rect y1 width16 height2>/rect>rect y7 width16 height2>/rect>rect y13 width16 height2>/rect>/g>/svg> /a> /div> div classu-custom-menu u-nav-container style> ul classu-nav u-unstyled u-nav-1 rolemenubar>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link href./>Home/a>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue aria-currentpage>Installation & Configuration/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-2 aria-labelInstallation & Configuration menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_intro_hc_configurations.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_installation.html>Installation/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_upgrades.html>Upgrade/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_overrides.html>Override Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_hc_enable_modules.html>Enable Modules/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_hc_threshold_config.html>Thresholds/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_hc_comms_schedule.html>Communication Schedules/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_customer_notifications.html>Customer Notifications/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_hc_static_values.html>Static Values (Info Only)/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/external_webhooks.html>WebHooks - Configurations for Slack & MS-Teams/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Suite Details/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-3 aria-label↓ Suite Details menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/sd_intro_suite_details.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/sd_license_cloudlic.html>Cloud Licensing/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/sd_license_expiry.html>License Expiry/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/sd_xmlstorage.html>XML Storage/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/sd_broadcastmail.html>BroadCastMail/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/sd_sso.html>SSO/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Suite Status/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-4 aria-label↓ Suite Status menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_intro_suite_status.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_core_services.html>Core Services/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_queue.html>ENPS Queues/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_external_files.html>External Files/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_enps_help.html>Help Access/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_web_config.html>IIS Web Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_mos_response_times.html>MOS Average Response Times/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_mos_object_count.html>MOS Object Count/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_nom_block.html>NOM Block Status/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_nom_ini_processes.html>NOM.INI Processes/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_authappurl.html>Platform Auth Application/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_pb_homepage.html>Playbook Homepage/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_nomSolrSockets.html>Solr NOM Sockets/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_solr.html>Solr Search Engine/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_watchStartup.html>WATCH in StartUp/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_webservice_config.html>WebService Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_webservice_resolution.html>WebService Resolution/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Platform Details/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-5 aria-label↓ Platform Details menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_intro_platform_details.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_no_tcpip_for_buddy.html>Buddy TCP-IPv4/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_firewall.html>Firewall/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_disk_space.html>Hard Disk Space/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_iis.html>Internet Information Services/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_iis_apppools.html>IIS - AppPools/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_ssl.html>IIS - Certificates/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_iis_response_headers.html>IIS - Response Headers/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_iis_vd.html>IIS - Virtual Directories/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_java_log4j_check.html>Java Log4J/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_rdp_session.html>Multiple Logged In Sessions/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_ping.html>Ping Status/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_pb_config.html>Playbook Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ss_avatar_server.html>Playbook Avatar Server/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_solr_folders.html>Solr Folders/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_ram.html>System Memory (RAM)/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/pd_defnder_realtime_monitoring.html>Windows Defender Realtime Monitoring/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Heartbeat Mail/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-6 aria-label↓ Heartbeat Mail menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_intro_heartbeat_mail.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_heartbeat_mail.html>Health Check Heartbeat Mail/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_audit_logs.html>Audit Logs/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_visualisations.html>Visualisations/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_roles_and_features.html>Roles and Features/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/g_monitoring_thresholds.html>Monitoring Thresholds/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Help/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-7 aria-label↓ Help menu>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link u-white hrefhttps://www.ap.org/media-solutions/enps/support target_blank>Contact Us / Support/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/about.html>About/a>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link u-white aria-haspopuptrue>AP Specific Only/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-8 aria-labelAP Specific Only menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ap_config_backups_aws.html>ENPS Server Configuration Backups/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link u-white hrefpages/ap_pb_notifications.html>AP Playbook Overrides/a>/li>/ul>/div>/li>/ul>/div>/li>/ul> /div> div classu-custom-menu u-nav-container-collapse idcde0 roleregion aria-labelMenu panel> div classu-black u-container-style u-inner-container-layout u-opacity u-opacity-95 u-sidenav> div classu-inner-container-layout u-sidenav-overflow> div classu-menu-close tabindex-1 aria-labelClose menu>/div> ul classu-align-center u-nav u-popupmenu-items u-unstyled u-nav-9 rolemenubar>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link href./>Home/a>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue aria-currentpage>Installation & Configuration/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-10 aria-labelInstallation & Configuration menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_intro_hc_configurations.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_installation.html>Installation/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_upgrades.html>Upgrade/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_overrides.html>Override Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_hc_enable_modules.html>Enable Modules/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_hc_threshold_config.html>Thresholds/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_hc_comms_schedule.html>Communication Schedules/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_customer_notifications.html>Customer Notifications/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_hc_static_values.html>Static Values (Info Only)/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/external_webhooks.html>WebHooks - Configurations for Slack & MS-Teams/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Suite Details/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-11 aria-label↓ Suite Details menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/sd_intro_suite_details.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/sd_license_cloudlic.html>Cloud Licensing/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/sd_license_expiry.html>License Expiry/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/sd_xmlstorage.html>XML Storage/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/sd_broadcastmail.html>BroadCastMail/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/sd_sso.html>SSO/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Suite Status/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-12 aria-label↓ Suite Status menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_intro_suite_status.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_core_services.html>Core Services/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_queue.html>ENPS Queues/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_external_files.html>External Files/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_enps_help.html>Help Access/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_web_config.html>IIS Web Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_mos_response_times.html>MOS Average Response Times/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_mos_object_count.html>MOS Object Count/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_nom_block.html>NOM Block Status/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_nom_ini_processes.html>NOM.INI Processes/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_authappurl.html>Platform Auth Application/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_pb_homepage.html>Playbook Homepage/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_nomSolrSockets.html>Solr NOM Sockets/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_solr.html>Solr Search Engine/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_watchStartup.html>WATCH in StartUp/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_webservice_config.html>WebService Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_webservice_resolution.html>WebService Resolution/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Platform Details/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-13 aria-label↓ Platform Details menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_intro_platform_details.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_no_tcpip_for_buddy.html>Buddy TCP-IPv4/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_firewall.html>Firewall/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_disk_space.html>Hard Disk Space/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_iis.html>Internet Information Services/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_iis_apppools.html>IIS - AppPools/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_ssl.html>IIS - Certificates/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_iis_response_headers.html>IIS - Response Headers/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_iis_vd.html>IIS - Virtual Directories/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_java_log4j_check.html>Java Log4J/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_rdp_session.html>Multiple Logged In Sessions/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_ping.html>Ping Status/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_pb_config.html>Playbook Configuration/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ss_avatar_server.html>Playbook Avatar Server/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_solr_folders.html>Solr Folders/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_ram.html>System Memory (RAM)/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/pd_defnder_realtime_monitoring.html>Windows Defender Realtime Monitoring/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Heartbeat Mail/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-14 aria-label↓ Heartbeat Mail menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_intro_heartbeat_mail.html>Introduction/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_heartbeat_mail.html>Health Check Heartbeat Mail/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_audit_logs.html>Audit Logs/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_visualisations.html>Visualisations/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_roles_and_features.html>Roles and Features/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/g_monitoring_thresholds.html>Monitoring Thresholds/a>/li>/ul>/div>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>↓ Help/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-15 aria-label↓ Help menu>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link hrefhttps://www.ap.org/media-solutions/enps/support target_blank>Contact Us / Support/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/about.html>About/a>/li>li rolenone classu-nav-item>a tabindex-1 rolemenuitem classu-button-style u-nav-link aria-haspopuptrue>AP Specific Only/a>div classu-nav-popup>ul rolemenu classu-border-2 u-border-custom-color-2 u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-16 aria-labelAP Specific Only menu>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ap_config_backups_aws.html>ENPS Server Configuration Backups/a>/li>li rolenone classu-nav-item>a rolemenuitem classu-button-style u-nav-link hrefpages/ap_pb_notifications.html>AP Playbook Overrides/a>/li>/ul>/div>/li>/ul>/div>/li>/ul> /div> /div> div classu-black u-menu-overlay u-opacity u-opacity-70>/div> /div> /nav> /div> /div> /div>/header> section classu-clearfix u-white u-section-1 idsec-2fad> div classu-clearfix u-sheet u-sheet-1> h4 classu-text u-text-default u-text-1>Home/h4> /div> /section> section classu-clearfix u-white u-section-2 idcarousel_78ba> div classu-clearfix u-sheet u-valign-middle u-sheet-1> h4 classu-text u-text-default u-text-1>u>Description/u> /h4> p classu-align-justify u-text u-text-2> The Health Check system provided by The Associated Press monitors numerous attributes of an AP ENPS system toensure optimal performance, accessibility, and functionality ismaintained. br> br> The primary utilization of the Health Check is to provide a hrefpages/g_critical_examples.html data-page-id86524649 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-1>critical warnings/a> for potential issues and a hrefpages/g_heartbeat_mail.html data-page-id49808108 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-2>general system monitoring/a> to maintain optimizedapplication functionality and an optimal user experience. br> br>The Health Check works by monitoring various attributes orproperties and checking them against pre-configured thresholds determined by AP staff and informed by our experience supporting ENPS systems in various configurations and deployment environments. These thresholds can be futher customized by a sites systemadministrators as they may deem appropriate.br> br>The system supports notifications via e-mail, Slack, or Microsoft Teams. Furthermore, all events are written to the system Event Viewerlogs which enables monitoring and notifications via standard system monitoring/incident management infrastructure which a site may already have deployed. br> br>span stylefont-weight: 700; text-decoration: underline !important;>span stylefont-weight: 400;>span stylefont-size: 1.5rem;> Details/span>:/span> span stylefont-weight: 700;>span stylefont-weight: 400;>span stylefont-weight: 700;>/span>/span>/span>/span> br> br> By default the Health Check is scheduled to run every 30minutes. If a critical issue is found, then all enabled channels will beupdated. Critical issues which impair system functionality will continue to send notifications every 30 minutes until resolved. Notifications of less severe issues, which are not impacting system performance, will be repeated with less frequency (i.e. weekly). For example, if the NOM is in blocked mode - which affects core functionality - recipients willbe notified every 30 minutes. If an installed SSL certificate is due toexpire within the threshold set, this could be configured for weekly notifications. Any critical notifications will include a link to the pertinent page of this website which resembles the template structure described below. br> br>They will include one or more of the following sections; br> span stylefont-weight: 700;>Issue/span>: A short statement on the issue the Health Check hasfound. br> span stylefont-weight: 700;>Description/span>: A slightly more detailed explanation of a topic.This may include general information or information relating to a specificissue. br> span stylefont-weight: 700;>Resolution/span>: Where an issue has been found, a potential solutionis offered. br> span stylefont-weight: 700;>Thresholds/span>: Where applicable, what thresholds are in use,what values are set, and where they are found. br> span stylefont-weight: 700;>Enabling/span>: How and where to enable a section to be included in the Health Check Heartbeat summary.br> br>This website follows the same patternas the a hrefpages/g_heartbeat_mail.html data-page-id49808108 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-3>Heartbeat Summary/a> mails that are sent. Essentially the mail and site have sections by monitored attributes. The site sections are: br>span stylefont-weight: 700;> a hrefpages/sd_intro_suite_details.html data-page-id322119942 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-4>Suites Details:/a>/span> General suite details primarily focussed oninformational details. For example, the applications and their versions. br>span stylefont-weight: 700;> a hrefpages/ss_intro_suite_status.html data-page-id856219227 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-5>Suite Status:/a>/span> This section focuses on the suiteconfigurations and their status. br>span stylefont-weight: 700;> a hrefpages/pd_intro_platform_details.html data-page-id35450308 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-6>Platform Details:/a>/span> The underlying platform details and statusare presented. br>span stylefont-weight: 700;> a hrefpages/g_intro_hc_configurations.html data-page-id10523608 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-7>Configurations:/a>/span> This is a web site only section on how theHealth Check system is configured and the numerous options available.br>span stylefont-weight: 700;> a hrefpages/g_intro_heartbeat_mail.html data-page-id20621291 classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-8>Heartbeat Mail:/a>/span> This is also a web site only section that containsan explanation of what can be included with the Heartbeat Summaryemail. br>span stylefont-weight: 700;> a hrefhttps://www.ap.org/media-solutions/enps/support classu-active-none u-border-none u-btn u-button-link u-button-style u-hover-none u-none u-text-palette-1-base u-btn-9>Help:/a>/span> The last web site only section contains contact pointsshould they be required. br> br> br> /p> /div> /section> section classu-clearfix u-white u-section-3 idcarousel_636d> div classu-clearfix u-sheet u-valign-middle u-sheet-1> h4 classu-text u-text-default u-text-1>u>Receiving ENPS Health Check Notifications/u> /h4> p classu-align-justify u-text u-text-2> The Health Check gives you the options to be alerted to potential issues by several different methods:br> br>- span stylefont-weight: 700;>E-Mail/span> br>- span stylefont-weight: 700;>Slack/span> br>- span stylefont-weight: 700;>MS-Teams/span> br>span stylefont-weight: 700;>- Windows Event Logs/span> br>This will be enabled by default with no configuration required. If you have an existing solution that monitors event logs and alerts you to errors, this can also be used to alert you to any issues found by the Healthcheck. The entries will be made in a new log found under Applications and Services Logs.br> br> br> /p> img classu-image u-image-default u-image-1 srcimages/Picture1.png alt data-image-width431 data-image-height271> /div> /section> section classu-clearfix u-white u-section-4 idcarousel_3658> div classu-clearfix u-sheet u-sheet-1> p classu-text u-text-default u-text-1> For any additional information, clarification or assistance please contact the a hrefmailto:support@enps.com classu-active-none u-border-none u-btn u-button-style u-hover-none u-none u-text-palette-1-base u-btn-1>AP ENPS Support Team/a>. /p> /div> /section> footer classu-align-center u-clearfix u-container-align-center u-custom-color-5 u-footer u-footer idsec-15be>div classu-clearfix u-sheet u-sheet-1> img classu-image u-image-default u-preserve-proportions u-image-1 srcimages/favicon1.png?randbe65 alt data-image-width38 data-image-height44> p classu-text u-text-default u-text-1>Workflow Solutions/p> p classu-text u-text-default u-text-2>Version: v4_20260206/p> /div>/footer>span styleheight: 64px; width: 64px; margin-left: 0px; margin-right: auto; margin-top: 0px; right: 20px; bottom: 15px; padding: 20px; background-image: none; classu-back-to-top u-icon u-icon-circle u-opacity u-opacity-85 u-palette-1-base data-href#>svg classu-svg-link preserveAspectRatioxMidYMin slice viewBox0 0 551.13 551.13 style>use xmlns:xlinkhttp://www.w3.org/1999/xlink xlink:href#svg-94d4>/use>/svg>svg xmlnshttp://www.w3.org/2000/svg xmlns:xlinkhttp://www.w3.org/1999/xlink version1.1 xml:spacepreserve classu-svg-content viewBox0 0 551.13 551.13 idsvg-94d4>path dm275.565 189.451 223.897 223.897h51.668l-275.565-275.565-275.565 275.565h51.668z>/path>/svg>/span> /body>/html>
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