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Domain > help.broadwaymedia.com
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Is this malicious?
Yes
No
DNS Resolutions
Date
IP Address
2022-10-02
54.205.224.4
(
ClassC
)
2026-02-05
18.210.189.28
(
ClassC
)
Port 443
HTTP/1.1 200 OKAlt-Svc: h3:443; ma2592000Content-Length: 25287Content-Type: text/html; charsetutf-8Date: Thu, 05 Feb 2026 05:11:55 GMTServer: CaddyServer: istio-envoySet-Cookie: PLAY_SESSION19db4b889612a4dcc50e1d6534a9787af9b53be6-siteId594940012c7d3a0747ce0979&hs.session.id2i1FIVqD9S0gR3FQaXqXIJ55VPXuCv4eWy6PjI7Mrk2UFBVubm8mOeKGfENUTRbc&hs.session.exp1770354715586; ExpiresFri, 05 Feb 2027 05:11:55 GMT; Path/; Secure; HTTPOnlyStrict-Transport-Security: max-age31536000; includeSubDomains; preloadX-Envoy-Upstream-Service-Time: 9 !DOCTYPE html>html> head> meta charsetutf-8/> title>Broadway Media Knowledge Base/title> meta nameviewport contentwidthdevice-width, maximum-scale1/> meta nameapple-mobile-web-app-capable contentyes/> meta nameformat-detection contenttelephoneno> meta namedescription contentCommon questions and support documentation for Broadway Media products and services/> meta nameauthor contentBroadway Media Distribution, Inc./> link relcanonical hrefhttps://help.broadwaymedia.com/> link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1770150606349.css> style> body { background: #ffffff; } .navbar .navbar-inner { background: #343434; } .navbar .nav li a, .navbar .icon-private-w { color: #e3e3e3; } .navbar .brand, .navbar .nav li a:hover, .navbar .nav li a:focus, .navbar .nav .active a, .navbar .nav .active a:hover, .navbar .nav .active a:focus { color: #ffffff; } .navbar a:hover .icon-private-w, .navbar a:focus .icon-private-w, .navbar .active a .icon-private-w, .navbar .active a:hover .icon-private-w, .navbar .active a:focus .icon-private-w { color: #ffffff; } #serp-dd .result a:hover, #serp-dd .result > li.active, #fullArticle strong a, #fullArticle a strong, .collection a, .contentWrapper a, .most-pop-articles .popArticles a, .most-pop-articles .popArticles a:hover span, .category-list .category .article-count, .category-list .category:hover .article-count { color: #eeca64; } #fullArticle, #fullArticle p, #fullArticle ul, #fullArticle ol, #fullArticle li, #fullArticle div, #fullArticle blockquote, #fullArticle dd, #fullArticle table { color:#585858; } /style> link relapple-touch-icon-precomposed href//d33v4339jhl8k0.cloudfront.net/docs/assets/594940012c7d3a0747ce0978/images/5ffe96a52e764327f87be013/5fdfdfa7a9e57dafb55ecb10_wh_logo-p-500.png> link relshortcut icon typeimage/png href//d33v4339jhl8k0.cloudfront.net/docs/assets/594940012c7d3a0747ce0978/images/5ffe96a5b9a8501b295cfc74/5fdfdfa7a9e57dafb55ecb10_wh_logo-p-500.png> !--if lt IE 9> script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js>/script> !endif--> script typeapplication/ld+json> {@context:https://schema.org,@type:WebSite,url:https://help.broadwaymedia.com,potentialAction:{@type:SearchAction,target:https://help.broadwaymedia.com/search?query{query},query-input:required namequery}} /script> script typetext/javascript> window._chatlio window._chatlio||; !function(){ var tdocument.getElementById(chatlio-widget-embed);if(t&&window.ChatlioReact&&_chatlio.init)return void _chatlio.init(t,ChatlioReact);for(var efunction(t){return function(){_chatlio.push(t.concat(arguments)) }},iconfigure,identify,track,show,hide,isShown,isOnline,a0;ai.length;a++)_chatlioia||(_chatlioiae(ia));var ndocument.createElement(script),cdocument.getElementsByTagName(script)0;n.idchatlio-widget-embed,n.srchttps://w.chatlio.com/w.chatlio-widget.js,n.async!0,n.setAttribute(data-embed-version,2.1); n.setAttribute(data-widget-id,fc6144fd-ef59-4c55-6fcd-a28bac6e6fdd); c.parentNode.insertBefore(n,c); }();/script> /head> body> script> window.onload function() { $(#searchBar input.search-query ).focus(); }; /script> header idmainNav classnavbar> div classnavbar-inner> div classcontainer-fluid> a classbrand hrefhttp://www.broadwaymedia.com/> img src//d33v4339jhl8k0.cloudfront.net/docs/assets/594940012c7d3a0747ce0978/images/5ffe96a51c64ad47e4b6e9b9/5fdfdfa7a9e57dafb55ecb10_wh_logo-p-500.png altBroadway Media Knowledge Base width131 height75> /a> button typebutton classbtn btn-navbar data-togglecollapse data-target.nav-collapse> span classsr-only>Toggle Navigation/span> span classicon-bar>/span> span classicon-bar>/span> span classicon-bar>/span> /button> div classnav-collapse collapse> nav rolenavigation>!-- added for accessibility --> ul classnav> li idhome classactive>a href/>Home b classcaret>/b>/a>/li> li idgeneral>a href/collection/35-general>General b classcaret>/b>/a>/li> li idchoreography>a href/collection/616-choreography>Choreography b classcaret>/b>/a>/li> li iddigital-scenery>a href/collection/17-digital-scenery>Digital Scenery b classcaret>/b>/a>/li> li idstage-projectors>a href/collection/585-stage-projectors>Stage Projectors b classcaret>/b>/a>/li> li idwireless-microphone-systems>a href/collection/750-wireless-microphone-systems>Wireless Microphone Systems b classcaret>/b>/a>/li> li idcontact>a href# classcontactUs onclickwindow.Beacon(open)>Help Ticket/a>/li> li idcontactMobile>a href# classcontactUs onclickwindow.Beacon(open)>Help Ticket/a>/li> /ul> /nav> /div>!--/.nav-collapse --> /div>!--/container--> /div>!--/navbar-inner-->/header> section iddocsSearch> h1>How can we help? /h1> form action/search methodGET idsearchBar autocompleteoff> input typetext namequery titlesearch-query classsearch-query placeholderSearch the knowledge base aria-labelSearch the knowledge base value> button typesubmit aria-labelSearch>i classicon-search lp>/i>span>Search/span>/button> div idserp-dd styledisplay:none;> ul classresult>/ul> /div> /form> /section>!--/docsSearch--> section idcontentArea classcontainer-fluid> div idnoResults styledisplay:none;>No results found/div> section classcollection-category idcollection-category-35> h2 idcollection-35>a href/collection/35-general>General/a>/h2> section classcategory-list> a classcategory idcategory-276 href/category/276-bmd-account> h3>Broadway Media Account/h3> p>/p> p classarticle-count> span classnotranslate>3/span> articles /p> /a>!-- /category --> a classcategory idcategory-683 href/category/683-customer-care> h3>Customer Care/h3> p>/p> p classarticle-count> span classnotranslate>2/span> articles /p> /a>!-- /category --> a classcategory idcategory-257 href/category/257-getting-started> h3>Getting Started/h3> p>/p> p classarticle-count> span classnotranslate>2/span> articles /p> /a>!-- /category --> a classcategory idcategory-88 href/category/88-purchasing> h3>Orders & Delivery/h3> p>/p> p classarticle-count> span classnotranslate>5/span> articles /p> /a>!-- /category --> /section>!-- /category-list --> /section>!-- /collection --> section classcollection-category idcollection-category-616> h2 idcollection-616>a href/collection/616-choreography>Choreography/a>/h2> section classcategory-list two-col> a classcategory idcategory-825 href/category/825-choreography-guides> h3>Choreography Guides/h3> p>/p> p classarticle-count> span classnotranslate>3/span> articles /p> /a>!-- /category --> /section>!-- /category-list --> /section>!-- /collection --> section classcollection-category idcollection-category-17> h2 idcollection-17>a href/collection/17-digital-scenery>Digital Scenery/a>/h2> section classcategory-list> a classcategory idcategory-870 href/category/870-custom-content> h3>Custom Content/h3> p>Information for Scenic Projection Packages with customizable elements./p> p classarticle-count> span classnotranslate>1/span> article /p> /a>!-- /category --> a classcategory idcategory-384 href/category/384-show-editing> h3>Digital Scenery Content/h3> p>/p> p classarticle-count> span classnotranslate>7/span> articles /p> /a>!-- /category --> a classcategory idcategory-75 href/category/75-getting-started> h3>Getting Started/h3> p>/p> p classarticle-count> span classnotranslate>18/span> articles /p> /a>!-- /category --> a classcategory idcategory-383 href/category/383-projectors> h3>Projectors/h3> p>/p> p classarticle-count> span classnotranslate>12/span> articles /p> /a>!-- /category --> a classcategory idcategory-382 href/category/382-stageplayer-troubleshooting> h3>Troubleshooting/h3> p>/p> p classarticle-count> span classnotranslate>14/span> articles /p> /a>!-- /category --> a classcategory idcategory-130 href/category/130-stageplayer> h3>StagePlayer/h3> p>/p> p classarticle-count> span classnotranslate>23/span> articles /p> /a>!-- /category --> a classcategory idcategory-101 href/category/101-other> h3>Other/h3> p>/p> p classarticle-count> span classnotranslate>1/span> article /p> /a>!-- /category --> /section>!-- /category-list --> /section>!-- /collection --> section classcollection-category idcollection-category-585> h2 idcollection-585>a href/collection/585-stage-projectors>Stage Projectors/a>/h2> section classcategory-list> a classcategory idcategory-598 href/category/598-getting-started> h3>Getting Started/h3> p>/p> p classarticle-count> span classnotranslate>1/span> article /p> /a>!-- /category --> a classcategory idcategory-745 href/category/745-installation-guides> h3>Installation Guides/h3> p>/p> p classarticle-count> span classnotranslate>3/span> articles /p> /a>!-- /category --> a classcategory idcategory-637 href/category/637-stageprojector-plus> h3>StageProjector: Plus/h3> p>/p> p classarticle-count> span classnotranslate>4/span> articles /p> /a>!-- /category --> a classcategory idcategory-636 href/category/636-stageprojector-premium> h3>StageProjector: Premium/h3> p>/p> p classarticle-count> span classnotranslate>4/span> articles /p> /a>!-- /category --> a classcategory idcategory-635 href/category/635-stageprojector-standard> h3>StageProjector: Standard/h3> p>/p> p classarticle-count> span classnotranslate>2/span> articles /p> /a>!-- /category --> a classcategory idcategory-597 href/category/597-stage-projector-basic> h3>StageProjector: Basic/h3> p>/p> p classarticle-count> span classnotranslate>5/span> articles /p> /a>!-- /category --> a classcategory idcategory-594 href/category/594-user-manuals> h3>StageProjector: Economy and LITE/h3> p>/p> p classarticle-count> span classnotranslate>7/span> articles /p> /a>!-- /category --> a classcategory idcategory-589 href/category/589-troubleshooting> h3>Troubleshooting/h3> p>/p> p classarticle-count> span classnotranslate>4/span> articles /p> /a>!-- /category --> /section>!-- /category-list --> /section>!-- /collection --> section classcollection-category idcollection-category-750> h2 idcollection-750>a href/collection/750-wireless-microphone-systems>Wireless Microphone Systems/a>/h2> section classcategory-list two-col> a classcategory idcategory-810 href/category/810-operating-manuals> h3>Wireless Microphone Systems Operating Manuals/h3> p>/p> p classarticle-count> span classnotranslate>1/span> article /p> /a>!-- /category --> /section>!-- /category-list --> /section>!-- /collection --> footer classcenter> p>© a hrefhttp://www.broadwaymedia.com/>Broadway Media Distribution, Inc./a> 2026. span>Powered by a relnofollow noopener noreferrer hrefhttps://www.helpscout.com/docs-refer/?coBroadway+Media+Distribution%2C+Inc.&utm_sourcedocs&utm_mediumfooterlink&utm_campaignDocs+Branding target_blank>Help Scout/a>/span> /p> /footer> /section>!--/.fluid-container--> script idbeaconLoader typetext/javascript>!function(e,t,n){function a(){var et.getElementsByTagName(script)0,nt.createElement(script);n.typetext/javascript,n.async!0,n.srchttps://beacon-v2.helpscout.net,e.parentNode.insertBefore(n,e)}if(e.Beaconnfunction(t,n,a){e.Beacon.readyQueue.push({method:t,options:n,data:a})},n.readyQueue,completet.readyState)return a();e.attachEvent?e.attachEvent(onload,a):e.addEventListener(load,a,!1)}(window,document,window.Beacon||function(){});/script>script typetext/javascript>window.Beacon(init, b229c830-1b4f-408a-9578-21bda4efd064)/script>script typetext/javascript> function hashChanged() { var hash window.location.hash.substring(1); if (hash contact) { window.Beacon(open) } } if (window.location.hash) { hashChanged() } window.onhashchange function () { hashChanged() } window.addEventListener(hashchange, hashChanged, false);/script> script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/app4.min.js>/script>script>// keep iOS links from opening safariif((standalone in window.navigator) && window.navigator.standalone){// If you want to prevent remote links in standalone web apps opening Mobile Safari, change remotes to truevar noddy, remotes false;document.addEventListener(click, function(event) {noddy event.target;while(noddy.nodeName ! A && noddy.nodeName ! HTML) {noddy noddy.parentNode;}if(href in noddy && noddy.href.indexOf(http) ! -1 && (noddy.href.indexOf(document.location.host) ! -1 || remotes)){event.preventDefault();document.location.href noddy.href;}},false);}/script> /body>/html>
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