Domain > help.deepdyve.com

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Whois

Property	Value
NameServer	NS1.DNSMADEEASY.COM
Created	2008-08-20 00:00:00
Changed	2015-08-21 00:00:00
Expires	2016-08-20 00:00:00
Registrar	GODADDY.COM, LLC

DNS Resolutions

Date	IP Address
2024-01-22	52.206.3.112 (ClassC)
2025-11-19	52.201.90.218 (ClassC)

HTTP/1.1 200 OKAlt-Svc: h3:443; ma2592000Content-Length: 15459Content-Type: text/html; charsetutf-8Date: Wed, 19 Nov 2025 18:36:52 GMTServer: CaddyServer: istio-envoySet-Cookie: PLAY_SESSIONbee2941d2f7b82ed2804249876f1c1a8b78ba28d-siteId5447ea72e4b0b13a7a17355e&hs.session.idBZUbSL2snrDZLWfIrN10J472DUhJAH1BJSneoeOWytxnVUxv89SsNw6Drwigi7zU&hs.session.exp1763663812953; ExpiresThu, 19 Nov 2026 18:36:52 GMT; Path/; Secure; HTTPOnlyStrict-Transport-Security: max-age31536000; includeSubDomains; preloadX-Envoy-Upstream-Service-Time: 9

!DOCTYPE html>html>    head>    meta charsetutf-8/>    title>DeepDyve Knowledge Base/title>    meta nameviewport contentwidthdevice-width, maximum-scale1/>    meta nameapple-mobile-web-app-capable contentyes/>    meta nameformat-detection contenttelephoneno>    meta namedescription contentFrequently asked questions and support documentation for DeepDyve/>    meta nameauthor contentDeepDyve/>    link relcanonical hrefhttps://help.deepdyve.com/>                link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1763556647689.css>        style>        body { background: #ffffff; }        .navbar .navbar-inner { background: #ffffff; }        .navbar .nav li a,         .navbar .icon-private-w  { color: #005c8f; }        .navbar .brand,         .navbar .nav li a:hover,         .navbar .nav li a:focus,         .navbar .nav .active a,         .navbar .nav .active a:hover,         .navbar .nav .active a:focus  { color: #005c8f; }        .navbar a:hover .icon-private-w,         .navbar a:focus .icon-private-w,         .navbar .active a .icon-private-w,         .navbar .active a:hover .icon-private-w,         .navbar .active a:focus .icon-private-w { color: #005c8f; }        #serp-dd .result a:hover,        #serp-dd .result > li.active,        #fullArticle strong a,        #fullArticle a strong,        .collection a,        .contentWrapper a,        .most-pop-articles .popArticles a,        .most-pop-articles .popArticles a:hover span,        .category-list .category .article-count,        .category-list .category:hover .article-count { color: #006fac; }        #fullArticle,         #fullArticle p,         #fullArticle ul,         #fullArticle ol,         #fullArticle li,         #fullArticle div,         #fullArticle blockquote,         #fullArticle dd,         #fullArticle table { color:#585858; }    /style>            link relstylesheet href//s3.amazonaws.com/helpscout.net/docs/assets/5447ea72e4b0b13a7a17355d/attachments/62e869de2a7fc8280afc6af9/hs-style.css>        link relapple-touch-icon-precomposed href//d33v4339jhl8k0.cloudfront.net/docs/assets/5447ea72e4b0b13a7a17355d/images/545c54dde4b04d38afd88314/DeepDyve-Logo-lg.png>    link relshortcut icon typeimage/png href//d33v4339jhl8k0.cloudfront.net/docs/assets/5447ea72e4b0b13a7a17355d/images/62e85d8cee1e310313f7c92f/favicon.ico>    !--if lt IE 9>            script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js>/script>        !endif-->            script typeapplication/ld+json>        {@context:https://schema.org,@type:WebSite,url:https://help.deepdyve.com,potentialAction:{@type:SearchAction,target:https://help.deepdyve.com/search?query{query},query-input:required namequery}}        /script>                link hrefhttps://fonts.googleapis.com/css?familyRoboto relstylesheet>    /head>    body>        script>            window.onload  function() {                $(#searchBar input.search-query ).focus();            };        /script>        header idmainNav classnavbar>    div classnavbar-inner>        div classcontainer-fluid>            a classbrand href/>                                                img src//d33v4339jhl8k0.cloudfront.net/docs/assets/5447ea72e4b0b13a7a17355d/images/62e866af5a63a6390d860909/logo-deepdyve-color@1x.png altDeepDyve Knowledge Base width154 height36>                                        /a>                            button typebutton classbtn btn-navbar data-togglecollapse data-target.nav-collapse>                    span classsr-only>Toggle Navigation/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                /button>                        div classnav-collapse collapse>                nav rolenavigation>!-- added for accessibility -->                ul classnav>                                                                                    li idcontact>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                        li idcontactMobile>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                                    /ul>                /nav>            /div>!--/.nav-collapse -->        /div>!--/container-->    /div>!--/navbar-inner-->/header>        section iddocsSearch>                            h1>How Can We Help?/h1>                         form action/search methodGET idsearchBar autocompleteoff>                    input typetext namequery titlesearch-query classsearch-query placeholderSearch the knowledge base aria-labelSearch the knowledge base value>                button typesubmit aria-labelSearch>i classicon-search lp>/i>span>Search/span>/button>                div idserp-dd styledisplay:none;>                    ul classresult>/ul>                /div>            /form>        /section>!--/docsSearch-->        section idcontentArea classcontainer-fluid>                div idnoResults styledisplay:none;>No results found/div>            !-- Site has only one collection -->                                    section classmost-pop-articles two-col>                    h2>Most Popular Articles/h2>                    ul classpopArticles>                                                    li>a href/article/10-how-do-i-cancel-my-subscription>i classicon-article-doc>/i>span>How do I cancel my subscription?/span>/a>/li>                                                    li>a href/article/3-what-is-your-refund-policy>i classicon-article-doc>/i>span>What is your refund policy?/span>/a>/li>                                                    li>a href/article/16-what-is-the-deepdyve-plugin-what-does-it-do>i classicon-article-doc>/i>span>What is the DeepDyve Plug-in? What does it do?/span>/a>/li>                                                    li>a href/article/13-how-much-does-deepdyve-cost>i classicon-article-doc>/i>span>How much does DeepDyve cost?/span>/a>/li>                                                    li>a href/article/66-how-to-use-deepdyve>i classicon-article-doc>/i>span>How to use DeepDyve/span>/a>/li>                                                    li>a href/article/12-what-journals-does-deepdyve-have>i classicon-article-doc>/i>span>What journals does DeepDyve have?/span>/a>/li>                                                    li>a href/article/20-about-our-2-week-free-trial>i classicon-article-doc>/i>span>About our 2 week free trial/span>/a>/li>                                                    li>a href/article/33-how-do-i-add-articles-to-my-list>i classicon-article-doc>/i>span>How do I save articles?/span>/a>/li>                                                    li>a href/article/18-why-are-some-articles-restricted-to-previews-only>i classicon-article-doc>/i>span>Why are some articles restricted to previews only?/span>/a>/li>                                                    li>a href/article/69-article-tagging>i classicon-article-doc>/i>span>Article Tagging/span>/a>/li>                                            /ul>                /section>!-- /most-popular-articles -->                hr classsep>                                                            section classcategory-list>                                                                        a classcategory idcategory-7 href/category/7-getting-started>                                h3>Getting Started/h3>                                p classarticle-count>                                                                                                                span classnotranslate>44/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-44 href/category/44-discovering>                                h3>Discovering Research/h3>                                p classarticle-count>                                                                                                                span classnotranslate>20/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-53 href/category/53-accessing-research>                                h3>Accessing Research/h3>                                p classarticle-count>                                                                                                                span classnotranslate>17/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-40 href/category/40-organizing>                                h3>Organizing Research/h3>                                p classarticle-count>                                                                                                                span classnotranslate>22/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-48 href/category/48-collaborating-on-research>                                h3>Collaborating on Research/h3>                                p classarticle-count>                                                                                                                span classnotranslate>9/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-41 href/category/41-deepdyve-for-enterprise>                                h3>DeepDyve for Enterprise/h3>                                p classarticle-count>                                                                                                                span classnotranslate>46/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-39 href/category/39-logging-in>                                h3>Logging In/h3>                                p classarticle-count>                                                                                                                span classnotranslate>6/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-8 href/category/8-billing-questions>                                h3>Billing Questions/h3>                                p classarticle-count>                                                                                                                span classnotranslate>9/span> articles                                                                    /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-6 href/category/6-product-support>                                h3>Product Support/h3>                                p classarticle-count>                                                                                                                span classnotranslate>50/span> articles                                                                    /p>                            /a>!-- /category -->                                                                /section>!-- /category-list -->                                                    footer classcenter>                p>©            a hrefhttps://www.deepdyve.com>DeepDyve/a>        2025. span>Powered by a relnofollow noopener noreferrer hrefhttps://www.helpscout.com/docs-refer/?coDeepDyve&utm_sourcedocs&utm_mediumfooterlink&utm_campaignDocs+Branding target_blank>Help Scout/a>/span>                /p>            /footer>        /section>!--/.fluid-container-->                    script idbeaconLoader typetext/javascript>!function(e,t,n){function a(){var et.getElementsByTagName(script)0,nt.createElement(script);n.typetext/javascript,n.async!0,n.srchttps://beacon-v2.helpscout.net,e.parentNode.insertBefore(n,e)}if(e.Beaconnfunction(t,n,a){e.Beacon.readyQueue.push({method:t,options:n,data:a})},n.readyQueue,completet.readyState)return a();e.attachEvent?e.attachEvent(onload,a):e.addEventListener(load,a,!1)}(window,document,window.Beacon||function(){});/script>script typetext/javascript>window.Beacon(init, 225def93-4e59-4da5-87e6-6b236199d758)/script>script typetext/javascript>    function hashChanged() {        var hash  window.location.hash.substring(1);         if (hash  contact) {            window.Beacon(open)        }    }    if (window.location.hash) {        hashChanged()    }    window.onhashchange  function () {        hashChanged()    }    window.addEventListener(hashchange, hashChanged, false);/script>                    script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/app4.min.js>/script>script>// keep iOS links from opening safariif((standalone in window.navigator) && window.navigator.standalone){// If you want to prevent remote links in standalone web apps opening Mobile Safari, change remotes to truevar noddy, remotes  false;document.addEventListener(click, function(event) {noddy  event.target;while(noddy.nodeName ! A && noddy.nodeName ! HTML) {noddy  noddy.parentNode;}if(href in noddy && noddy.href.indexOf(http) ! -1 && (noddy.href.indexOf(document.location.host) ! -1 || remotes)){event.preventDefault();document.location.href  noddy.href;}},false);}/script>    /body>/html>

Subdomains

Date	Domain	IP
docs4.deepdyve.com	2024-12-30	104.22.49.194
help.deepdyve.com	2025-11-19	52.201.90.218
www.deepdyve.com	2024-04-21	35.186.214.25

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Domain > help.deepdyve.com

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