Domain > help.shippr.io

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DNS Resolutions

Date	IP Address
2025-03-01	52.4.103.186 (ClassC)
2025-11-17	18.210.189.28 (ClassC)

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!DOCTYPE html>html>    head>    meta charsetutf-8/>    title>Shippr Knowledge Base/title>    meta nameviewport contentwidthdevice-width, maximum-scale1/>    meta nameapple-mobile-web-app-capable contentyes/>    meta nameformat-detection contenttelephoneno>    meta namedescription contentCommon questions and support documentation/>    meta nameauthor contentShippr/>    link relcanonical hrefhttps://help.shippr.io/>                link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1763232732100.css>        style>        body { background: #ffffff; }        .navbar .navbar-inner { background: #ffc400; }        .navbar .nav li a,         .navbar .icon-private-w  { color: #ffffff; }        .navbar .brand,         .navbar .nav li a:hover,         .navbar .nav li a:focus,         .navbar .nav .active a,         .navbar .nav .active a:hover,         .navbar .nav .active a:focus  { color: #ffffff; }        .navbar a:hover .icon-private-w,         .navbar a:focus .icon-private-w,         .navbar .active a .icon-private-w,         .navbar .active a:hover .icon-private-w,         .navbar .active a:focus .icon-private-w { color: #ffffff; }        #serp-dd .result a:hover,        #serp-dd .result > li.active,        #fullArticle strong a,        #fullArticle a strong,        .collection a,        .contentWrapper a,        .most-pop-articles .popArticles a,        .most-pop-articles .popArticles a:hover span,        .category-list .category .article-count,        .category-list .category:hover .article-count { color: #ffc400; }        #fullArticle,         #fullArticle p,         #fullArticle ul,         #fullArticle ol,         #fullArticle li,         #fullArticle div,         #fullArticle blockquote,         #fullArticle dd,         #fullArticle table { color:#585858; }    /style>        link relapple-touch-icon-precomposed href//d3eto7onm69fcz.cloudfront.net/assets/ico/touch-152.png>    link relshortcut icon typeimage/png href//d33v4339jhl8k0.cloudfront.net/docs/assets/6076aee0c9bc5a1dd5c8701c/images/60c0b77e4173c622df929f28/favicon-32x32.png>    !--if lt IE 9>            script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js>/script>        !endif-->            script typeapplication/ld+json>        {@context:https://schema.org,@type:WebSite,url:https://help.shippr.io,potentialAction:{@type:SearchAction,target:https://help.shippr.io/search?query{query},query-input:required namequery}}        /script>        /head>    body>        script>            window.onload  function() {                $(#searchBar input.search-query ).focus();            };        /script>        header idmainNav classnavbar>    div classnavbar-inner>        div classcontainer-fluid>            a classbrand href/>                                                img src//d33v4339jhl8k0.cloudfront.net/docs/assets/6076aee0c9bc5a1dd5c8701c/images/60c0b76fbf1166357a3ff51b/shippr-square.png altShippr Knowledge Base width75 height75>                                        /a>                            button typebutton classbtn btn-navbar data-togglecollapse data-target.nav-collapse>                    span classsr-only>Toggle Navigation/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                /button>                        div classnav-collapse collapse>                nav rolenavigation>!-- added for accessibility -->                ul classnav>                                                                                            li  idcoursier>a href/collection/1-coursier>Coursier  b classcaret>/b>/a>/li>                                                    li  idclients>a href/collection/6-clients>Clients  b classcaret>/b>/a>/li>                                                                                        li idcontact>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                        li idcontactMobile>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                                    /ul>                /nav>            /div>!--/.nav-collapse -->        /div>!--/container-->    /div>!--/navbar-inner-->/header>        section iddocsSearch>                            h1>Bienvenue sur la FAQ Shippr/h1>                         form action/search methodGET idsearchBar autocompleteoff>                    input typetext namequery titlesearch-query classsearch-query placeholderRechercher un article aria-labelRechercher un article value>                button typesubmit aria-labelChercher>i classicon-search lp>/i>span>Chercher/span>/button>                div idserp-dd styledisplay:none;>                    ul classresult>/ul>                /div>            /form>        /section>!--/docsSearch-->        section idcontentArea classcontainer-fluid>                div idnoResults styledisplay:none;>Aucun résultat trouvé/div>                        section classtwoCol row-fluid>                                    section classcollection idcollection-6>                        div classcollection-head no-desc >                            h2>a href/collection/6-clients>Clients/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/20-ou-se-trouve-mon-livreur>i classicon-article-doc>/i>span>Où se trouve mon livreur ?/span>/a>/li>                                                            li>a href/article/34-comment-se-passe-le-paiement>i classicon-article-doc>/i>span>Comment se passe le paiement ?/span>/a>/li>                                                            li>a href/article/17-le-destinataire-nest-pas-present-que-faire>i classicon-article-doc>/i>span>Le destinataire n'est pas présent, que faire ?/span>/a>/li>                                                            li>a href/article/33-qui-paye-moi-ou-mes-clients>i classicon-article-doc>/i>span>Qui paie : moi ou mes clients ?/span>/a>/li>                                                            li>a href/article/44-comment-utiliser-shippr>i classicon-article-doc>/i>span>Comment utiliser Shippr ?/span>/a>/li>                                                            li>a href/article/35-que-va-me-couter-une-livraison>i classicon-article-doc>/i>span>Que va me coûter une livraison ?/span>/a>/li>                                                            li>a href/article/32-une-assurance-est-elle-prevue>i classicon-article-doc>/i>span>Une assurance est-elle prévue ?/span>/a>/li>                                                            li>a href/article/28-puis-je-reserver-une-livraison-a-l-avance>i classicon-article-doc>/i>span>Puis-je réserver une livraison à l’avance ?/span>/a>/li>                                                            li>a href/article/21-puis-je-rajouter-une-destination-a-ma-course-en-cours>i classicon-article-doc>/i>span>Puis-je rajouter une destination à ma course en cours ?/span>/a>/li>                                                            li>a href/article/14-puis-je-avoir-une-preuve-de-la-livraison-de-mon-colis>i classicon-article-doc>/i>span>Puis-je avoir une preuve de la livraison de mon colis ?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/6-clients>Ouvrir la liste des articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-1>                        div classcollection-head no-desc >                            h2>a href/collection/1-coursier>Coursier/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/58-combien-serai-je-paye-en-travaillant-avec-shippr>i classicon-article-doc>/i>span>Combien serai-je payé en travaillant avec Shippr ?/span>/a>/li>                                                            li>a href/article/5-comment-facturer>i classicon-article-doc>/i>span>Comment facturer mes prestations effectuées?/span>/a>/li>                                                            li>a href/article/59-quand-et-comment-suis-je-paye-pour-les-livraisons-effectuees>i classicon-article-doc>/i>span>Quand et comment suis-je payé pour les livraisons effectuées ?/span>/a>/li>                                                            li>a href/article/66-quand-est-ce-quil-y-a-des-livraisons>i classicon-article-doc>/i>span>Quand est-ce qu'il y a des livraisons ?/span>/a>/li>                                                            li>a href/article/65-quels-types-de-marchandises-livrons-nous-avec-shippr>i classicon-article-doc>/i>span>Quels types de marchandises livrons-nous avec Shippr ?/span>/a>/li>                                                            li>a href/article/63-est-ce-que-je-peux-demander-a-quelquun-dautre-de-faire-la-livraison>i classicon-article-doc>/i>span>Est-ce que je peux demander à quelqu'un d'autre de faire la livraison ?/span>/a>/li>                                                            li>a href/article/61-puis-je-avoir-plusieurs-comptes-pour-mon-entreprise>i classicon-article-doc>/i>span>Puis-je avoir plusieurs comptes pour mon entreprise ?/span>/a>/li>                                                            li>a href/article/52-installation-application-android-ios>i classicon-article-doc>/i>span>Installation application Android / iOS/span>/a>/li>                                                            li>a href/article/64-changement-de-vehicule-quelles-sont-les-procedures>i classicon-article-doc>/i>span>Changement de véhicule, quelles sont les procédures ?/span>/a>/li>                                                            li>a href/article/48-quest-ce-que-la-manutention>i classicon-article-doc>/i>span>Qu'est-ce que la manutention ?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/1-coursier>Ouvrir la liste des articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                            /section>!--threeCol-->                        footer classcenter>                p>©            a hrefhttps://shippr.io/>Shippr/a>        2025. span>Powered by a relnofollow noopener noreferrer hrefhttps://www.helpscout.com/docs-refer/?coShippr&utm_sourcedocs&utm_mediumfooterlink&utm_campaignDocs+Branding target_blank>Help Scout/a>/span>                /p>            /footer>        /section>!--/.fluid-container-->                    script idbeaconLoader typetext/javascript>!function(e,t,n){function a(){var et.getElementsByTagName(script)0,nt.createElement(script);n.typetext/javascript,n.async!0,n.srchttps://beacon-v2.helpscout.net,e.parentNode.insertBefore(n,e)}if(e.Beaconnfunction(t,n,a){e.Beacon.readyQueue.push({method:t,options:n,data:a})},n.readyQueue,completet.readyState)return a();e.attachEvent?e.attachEvent(onload,a):e.addEventListener(load,a,!1)}(window,document,window.Beacon||function(){});/script>script typetext/javascript>window.Beacon(init, 5ef50256-7b6c-4218-8948-4e4a81a0cd0c)/script>script typetext/javascript>    function hashChanged() {        var hash  window.location.hash.substring(1);         if (hash  contact) {            window.Beacon(open)        }    }    if (window.location.hash) {        hashChanged()    }    window.onhashchange  function () {        hashChanged()    }    window.addEventListener(hashchange, hashChanged, false);/script>                    script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/app4.min.js>/script>script>// keep iOS links from opening safariif((standalone in window.navigator) && window.navigator.standalone){// If you want to prevent remote links in standalone web apps opening Mobile Safari, change remotes to truevar noddy, remotes  false;document.addEventListener(click, function(event) {noddy  event.target;while(noddy.nodeName ! 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Domain > help.shippr.io

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