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2024-08-15	104.26.13.14 (ClassC)
2026-02-17	188.240.171.54 (ClassC)

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Please request a ‘Temporary Removal Form’ from our roofing team by emailing Roofing@asg-m.co.uk.\\r\\n\\r\\nThis form details the process and requirements for a temporary removal of the solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to tile types and how your tiles will be fitted.\\r\\n\\r\\nYour information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment.\}},\$\,\div\,\10\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\div\,null,{\className\:\bg-blue-100 rounded-t px-4 py-3 font-medium\,\children\:\I need the panels removing to have an extension\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please send your scaled plans to our dedicated Roofing Team for review. Your plans can be posted to us or emailed in PDF format to Roofing@asg-m.co.uk. Your proposed plans will be reviewed to ensure that the Solar PV system installed at your property is not negatively impacted by the proposed works. It is important that you provide as much notice as possible as it may be necessary to temporarily remove the solar panels to facilitate the works.\\r\\n\\r\\nPlease request a Temporary Removal Form from our roofing team by emailing Roofing@asg-m.co.uk. This form details the process and requirements for a temporary removal of the Solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to the required works.\\r\\n\\r\\nYour information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment.\}},\$\,\div\,\6\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\div\,null,{\className\:\bg-blue-100 rounded-t px-4 py-3 font-medium\,\children\:\What should I do if I am selling my property?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please ensure your Solicitor is aware of the solar panels installed at your property and that any questions regarding the installation are addressed early on in your transaction to avoid delays. In some cases (not all) the purchasers’ Solicitor or Mortgage Lender may request documentation and/or information regarding the solar panels.\\r\\n\\r\\nIf you require our assistance in providing any requested documentation and/or information, then you or your Solicitor can contact our legal department at legal@ashadegreener.co.uk.\}}}\n)/script>div hidden idS:0>div classgrid md:grid-cols-3 gap-4>div classbg-white rounded shadow border>div classbg-blue-100 rounded-t px-4 py-3 font-medium>I need the panels removing for a new roof?/div>div classp-4 text-sm whitespace-pre-line>It is important that you provide as much notice as possible to request a temporary removal of the solar panels. Please request a ‘Temporary Removal Form’ from our roofing team by emailing Roofing@asg-m.co.uk.This form details the process and requirements for a temporary removal of the solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to tile types and how your tiles will be fitted.Your information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment./div>/div>div classbg-white rounded shadow border>div classbg-blue-100 rounded-t px-4 py-3 font-medium>I need the panels removing to have an extension/div>div classp-4 text-sm whitespace-pre-line>Please send your scaled plans to our dedicated Roofing Team for review. Your plans can be posted to us or emailed in PDF format to Roofing@asg-m.co.uk. Your proposed plans will be reviewed to ensure that the Solar PV system installed at your property is not negatively impacted by the proposed works. It is important that you provide as much notice as possible as it may be necessary to temporarily remove the solar panels to facilitate the works.Please request a Temporary Removal Form from our roofing team by emailing Roofing@asg-m.co.uk. This form details the process and requirements for a temporary removal of the Solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to the required works.Your information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment./div>/div>div classbg-white rounded shadow border>div classbg-blue-100 rounded-t px-4 py-3 font-medium>What should I do if I am selling my property?/div>div classp-4 text-sm whitespace-pre-line>Please ensure your Solicitor is aware of the solar panels installed at your property and that any questions regarding the installation are addressed early on in your transaction to avoid delays. In some cases (not all) the purchasers’ Solicitor or Mortgage Lender may request documentation and/or information regarding the solar panels.If you require our assistance in providing any requested documentation and/or information, then you or your Solicitor can contact our legal department at legal@ashadegreener.co.uk./div>/div>/div>/div>script>$RCfunction(b,c,e){cdocument.getElementById(c);c.parentNode.removeChild(c);var adocument.getElementById(b);if(a){ba.previousSibling;if(e)b.data$!,a.setAttribute(data-dgst,e);else{eb.parentNode;ab.nextSibling;var f0;do{if(a&&8a.nodeType){var da.data;if(/$d)if(0f)break;else f--;else$!d&&$?!d&&$!!d||f++}da.nextSibling;e.removeChild(a);ad}while(a);for(;c.firstChild;)e.insertBefore(c.firstChild,a);b.data$}b._reactRetry&&b._reactRetry()}};$RC(B:0,S:0)/script>script>self.__next_f.push(1,f:T4f7,We are sorry to learn that you are experiencing difficulties with pigeons at your property and appreciate that this may be very frustrating. It is paramount to us that all landlords have a positive experience with the equipment and ourselves. Birds, their nests and eggs are protected by law, and it is illegal to destroy them except under licence.\r\n\r\nWe would recommend that you contact a local pest control professional who will be able to advise you about the various options that may be appropriate for your circumstances. You will find details of reputable pest control companies in your area on the British Pest Control Association website, www.bpca.org.uk. Should you choose to engage the services of a third party organisation we would ask that you inform us prior to the works commencing so that we have the opportunity to help you remain compliant with the obligations as defined within the terms of the Lease and also discuss any safety related issues.\r\n\r\nWe would encourage you not to be tempted to remove the pigeons yourself and to seek guidance from a professional organisation. The British Pest Control Association advise that it is more effective to remove food sources or block off sites where birds perch or roost birds in an effort to control pigeons.)/script>script>self.__next_f.push(1,e:\$\,\div\,null,{\className\:\space-y-2\,\children\:\$\,\details\,\315\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\Do you insure the solar panels?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\We confirm, on behalf of the Tenant (the solar panel owner), that the solar panel system is insured and such insurance includes full third-party liability cover.\\n\\nThe solar panel system has been insured from the date of its installation and will be insured as per the tenant’s obligations set out in the lease agreement. The insurance is renewed annually.\\n\\nYou can find more information about the insurance policy here - www.ashadegreener.co.uk/insurance\}},\$\,\details\,\23\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\Can I get a battery fitted to the solar system?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Under the lease at your property, a battery storage facility is not permitted.  \\r\\n\\r\\nPlease see Clause 4 of the Lease agreement, which includes but not limited to, the Landlord covenants that:\\r\\n\\r\\n•\\tit shall not do or permit anyone else to do anything which may affect the operation of the System, or the Supply generated by the System;\\r\\n\\r\\nNo third party is permitted to interfere with the Tenant’s equipment, and this would include the connection of a battery storage unit to the System.\}},\$\,\details\,\14\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\I have been contacted by a 3rd party regarding the solar panels\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\A Shade Greener Maintenance Ltd are the only authorised contractor to provide any ongoing service and maintenance requirements as per the terms of the Lease Agreement.\\r\\n\\r\\nIf you are contacted by any 3rd Party, please report this to our dedicated Customer Relations Team on 0345 301 2342 or email us at Message@ashadegreener.co.uk.\}},\$\,\details\,\13\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\How do I turn the panels back on?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Sometimes the supply to the solar system can be accidently switched off, the RCD could trip or inadvertently be left switched off following works in the property, including the installation of Smart Meters.\\r\\n\\r\\nTo re-energise the solar system, follow the steps below;\\r\\n\\r\\n1. Locate the dedicated solar PV consumer unit (fuse board). This is usually installed near your general-purpose fuse board / electricity meter.\\r\\n2. Open the hinged cover to reveal the switches (RCD \u0026 MCB).\\r\\n3. Ensure both switches are in the upright position – ON.\\r\\n\\r\\nIf you require any assistance, please contact our team on 0345 301 2342 or Message@ashadegreener.co.uk.\}},\$\,\details\,\12\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\Can my builder or roofer remove the solar panels to facilitate my planned works?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\A Shade Greener Maintenance Ltd are the only authorised contractor to provide the ongoing maintenance requirements as per the terms of the Lease Agreement. Please do not allow any unauthorised 3rd party to access the Solar PV equipment installed at your property.\}},\$\,\details\,\11\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\I have a vermin infestation at my property - Pigeons nesting under the solar panels\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\$f\}},\$\,\details\,\10\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\I need the panels removing to have an extension\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please send your scaled plans to our dedicated Roofing Team for review. Your plans can be posted to us or emailed in PDF format to Roofing@asg-m.co.uk. Your proposed plans will be reviewed to ensure that the Solar PV system installed at your property is not negatively impacted by the proposed works. It is important that you provide as much notice as possible as it may be necessary to temporarily remove the solar panels to facilitate the works.\\r\\n\\r\\nPlease request a Temporary Removal Form from our roofing team by emailing Roofing@asg-m.co.uk. This form details the process and requirements for a temporary removal of the Solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to the required works.\\r\\n\\r\\nYour information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment.\}},\$\,\details\,\9\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\I need the panels removing for a new roof?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\It is important that you provide as much notice as possible to request a temporary removal of the solar panels. Please request a ‘Temporary Removal Form’ from our roofing team by emailing Roofing@asg-m.co.uk.\\r\\n\\r\\nThis form details the process and requirements for a temporary removal of the solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to tile types and how your tiles will be fitted.\\r\\n\\r\\nYour information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment.\}},\$\,\details\,\8\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\What if I am purchasing a property with solar panels?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please complete our online new owner form upon completion of your purchase and we will send you an informative welcome letter.\}},\$\,\details\,\7\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\What should I do if I am remortgaging my property or taking out equity lease?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please ensure your solicitor is aware of the solar panels in place and that they are addressed early on in your transaction to avoid delays.  In some cases (not all) your new lender may request documentation and/or information regarding the solar panels.\\r\\n\\r\\nIf you require our assistance in providing any requested documentation and/or information then you or your solicitor can contact our legal department at legal@ashadegreener.co.uk\}},\$\,\details\,\6\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\What should I do if I am selling my property?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please ensure your Solicitor is aware of the solar panels installed at your property and that any questions regarding the installation are addressed early on in your transaction to avoid delays. In some cases (not all) the purchasers’ Solicitor or Mortgage Lender may request documentation and/or information regarding the solar panels.\\r\\n\\r\\nIf you require our assistance in providing any requested documentation and/or information, then you or your Solicitor can contact our legal department at legal@ashadegreener.co.uk.\}},\$\,\details\,\5\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\Can I \\\buy out\\\ of the lease agreement and have the panels permanently removed?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\We can confirm that there are no options for early removal of the solar panels. The Lease agreement entered into is legally binding for the full 25 year duration, therefore the panels remain with the property until this date no matter how many times the property changes ownership in this period of time.\}},\$\,\details\,\4\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\The solar panels look dirty, can you clean them?\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please be assured that our dedicated Maintenance Team closely monitor the performance of the system installed at your property on a daily basis, should we need to carry out any maintenance work to the panels, our team will contact you.\}},\$\,\details\,\3\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\The roof is leaking at my property\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\We ask that you contact a local roofing contractor in the first instance to confirm that the cause of the leak is not located directly under the solar system. If your roofing contractor has confirmed that the leak is located under the solar panels, we request that you supply us with up-to-date photographs of your property, starting from ground level directly below the solar panels, the roof as a whole, and also request that you advise where on the roof you suspect the leak is located along with any photographs of the issue.\\r\\n\\r\\nPlease inform us whether you intend to have your roof tiles and/or roof felt replaced, and whether any of the panels need to be temporarily removed to facilitate the required works. Please email our dedicated Roofing Team at Roofing@asg-m.co.uk with the requested information and include your full name, full address and contact telephone number.\}},\$\,\details\,\1\,{\className\:\bg-white rounded shadow border\,\children\:\$\,\summary\,null,{\className\:\cursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3\,\children\:\My property requires some repair work\},\$\,\div\,null,{\className\:\p-4 text-sm whitespace-pre-line\,\children\:\Please request a Temporary Removal Form from our roofing team by emailing Roofing@asg-m.co.uk.\\r\\n\\r\\nThis form details the process and requirements for your repair works. The form needs to be completed by the homeowner and then returned to our dedicated Roofing Team. You may require the assistance from your assigned contractor to answer certain questions.\\r\\n\\r\\nYour information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment.\}}}\n)/script>div hidden idS:1>div classspace-y-2>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>Do you insure the solar panels?/summary>div classp-4 text-sm whitespace-pre-line>We confirm, on behalf of the Tenant (the solar panel owner), that the solar panel system is insured and such insurance includes full third-party liability cover.The solar panel system has been insured from the date of its installation and will be insured as per the tenant’s obligations set out in the lease agreement. The insurance is renewed annually.You can find more information about the insurance policy here - www.ashadegreener.co.uk/insurance/div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>Can I get a battery fitted to the solar system?/summary>div classp-4 text-sm whitespace-pre-line>Under the lease at your property, a battery storage facility is not permitted.  Please see Clause 4 of the Lease agreement, which includes but not limited to, the Landlord covenants that:•	it shall not do or permit anyone else to do anything which may affect the operation of the System, or the Supply generated by the System;No third party is permitted to interfere with the Tenant’s equipment, and this would include the connection of a battery storage unit to the System./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>I have been contacted by a 3rd party regarding the solar panels/summary>div classp-4 text-sm whitespace-pre-line>A Shade Greener Maintenance Ltd are the only authorised contractor to provide any ongoing service and maintenance requirements as per the terms of the Lease Agreement.If you are contacted by any 3rd Party, please report this to our dedicated Customer Relations Team on 0345 301 2342 or email us at Message@ashadegreener.co.uk./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>How do I turn the panels back on?/summary>div classp-4 text-sm whitespace-pre-line>Sometimes the supply to the solar system can be accidently switched off, the RCD could trip or inadvertently be left switched off following works in the property, including the installation of Smart Meters.To re-energise the solar system, follow the steps below;1. Locate the dedicated solar PV consumer unit (fuse board). This is usually installed near your general-purpose fuse board / electricity meter.2. Open the hinged cover to reveal the switches (RCD & MCB).3. Ensure both switches are in the upright position – ON.If you require any assistance, please contact our team on 0345 301 2342 or Message@ashadegreener.co.uk./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>Can my builder or roofer remove the solar panels to facilitate my planned works?/summary>div classp-4 text-sm whitespace-pre-line>A Shade Greener Maintenance Ltd are the only authorised contractor to provide the ongoing maintenance requirements as per the terms of the Lease Agreement. Please do not allow any unauthorised 3rd party to access the Solar PV equipment installed at your property./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>I have a vermin infestation at my property - Pigeons nesting under the solar panels/summary>div classp-4 text-sm whitespace-pre-line>We are sorry to learn that you are experiencing difficulties with pigeons at your property and appreciate that this may be very frustrating. It is paramount to us that all landlords have a positive experience with the equipment and ourselves. Birds, their nests and eggs are protected by law, and it is illegal to destroy them except under licence.We would recommend that you contact a local pest control professional who will be able to advise you about the various options that may be appropriate for your circumstances. You will find details of reputable pest control companies in your area on the British Pest Control Association website, www.bpca.org.uk. Should you choose to engage the services of a third party organisation we would ask that you inform us prior to the works commencing so that we have the opportunity to help you remain compliant with the obligations as defined within the terms of the Lease and also discuss any safety related issues.We would encourage you not to be tempted to remove the pigeons yourself and to seek guidance from a professional organisation. The British Pest Control Association advise that it is more effective to remove food sources or block off sites where birds perch or roost birds in an effort to control pigeons./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>I need the panels removing to have an extension/summary>div classp-4 text-sm whitespace-pre-line>Please send your scaled plans to our dedicated Roofing Team for review. Your plans can be posted to us or emailed in PDF format to Roofing@asg-m.co.uk. Your proposed plans will be reviewed to ensure that the Solar PV system installed at your property is not negatively impacted by the proposed works. It is important that you provide as much notice as possible as it may be necessary to temporarily remove the solar panels to facilitate the works.Please request a Temporary Removal Form from our roofing team by emailing Roofing@asg-m.co.uk. This form details the process and requirements for a temporary removal of the Solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to the required works.Your information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>I need the panels removing for a new roof?/summary>div classp-4 text-sm whitespace-pre-line>It is important that you provide as much notice as possible to request a temporary removal of the solar panels. Please request a ‘Temporary Removal Form’ from our roofing team by emailing Roofing@asg-m.co.uk.This form details the process and requirements for a temporary removal of the solar panels. The form needs to be completed by the homeowner and then returned to our dedicated roofing team. You may require the assistance from your assigned contractor to answer questions relating to tile types and how your tiles will be fitted.Your information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>What if I am purchasing a property with solar panels?/summary>div classp-4 text-sm whitespace-pre-line>Please complete our online new owner form upon completion of your purchase and we will send you an informative welcome letter./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>What should I do if I am remortgaging my property or taking out equity lease?/summary>div classp-4 text-sm whitespace-pre-line>Please ensure your solicitor is aware of the solar panels in place and that they are addressed early on in your transaction to avoid delays.  In some cases (not all) your new lender may request documentation and/or information regarding the solar panels.If you require our assistance in providing any requested documentation and/or information then you or your solicitor can contact our legal department at legal@ashadegreener.co.uk/div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>What should I do if I am selling my property?/summary>div classp-4 text-sm whitespace-pre-line>Please ensure your Solicitor is aware of the solar panels installed at your property and that any questions regarding the installation are addressed early on in your transaction to avoid delays. In some cases (not all) the purchasers’ Solicitor or Mortgage Lender may request documentation and/or information regarding the solar panels.If you require our assistance in providing any requested documentation and/or information, then you or your Solicitor can contact our legal department at legal@ashadegreener.co.uk./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>Can I "buy out" of the lease agreement and have the panels permanently removed?/summary>div classp-4 text-sm whitespace-pre-line>We can confirm that there are no options for early removal of the solar panels. The Lease agreement entered into is legally binding for the full 25 year duration, therefore the panels remain with the property until this date no matter how many times the property changes ownership in this period of time./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>The solar panels look dirty, can you clean them?/summary>div classp-4 text-sm whitespace-pre-line>Please be assured that our dedicated Maintenance Team closely monitor the performance of the system installed at your property on a daily basis, should we need to carry out any maintenance work to the panels, our team will contact you./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>The roof is leaking at my property/summary>div classp-4 text-sm whitespace-pre-line>We ask that you contact a local roofing contractor in the first instance to confirm that the cause of the leak is not located directly under the solar system. If your roofing contractor has confirmed that the leak is located under the solar panels, we request that you supply us with up-to-date photographs of your property, starting from ground level directly below the solar panels, the roof as a whole, and also request that you advise where on the roof you suspect the leak is located along with any photographs of the issue.Please inform us whether you intend to have your roof tiles and/or roof felt replaced, and whether any of the panels need to be temporarily removed to facilitate the required works. Please email our dedicated Roofing Team at Roofing@asg-m.co.uk with the requested information and include your full name, full address and contact telephone number./div>/details>details classbg-white rounded shadow border>summary classcursor-pointer font-medium bg-blue-100 rounded-t px-4 py-3>My property requires some repair work/summary>div classp-4 text-sm whitespace-pre-line>Please request a Temporary Removal Form from our roofing team by emailing Roofing@asg-m.co.uk.This form details the process and requirements for your repair works. The form needs to be completed by the homeowner and then returned to our dedicated Roofing Team. You may require the assistance from your assigned contractor to answer certain questions.Your information will then be reviewed by our dedicated Roofing Team who will then contact you to discuss your requirements and schedule a convenient appointment./div>/details>/div>/div>script>$RC(B:1,S:1)/script>/body>/html>

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