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href\"/secure/Signup!default.jspa\" tabindex\"-1\" target\"_parent\">Sign up<\/a> for an account.<\/div><\/div><div class\"buttons-container\"><div class\"buttons\"><input class\"aui-button aui-button-primary\" id\"login\" name\"login\" type\"submit\" value\"Log In\"><a class\"cancel\" href\"/secure/ForgotLoginDetails.jspa\" id\"forgotpassword\" target\"_parent\">Can&#39;t access your 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src\"https://media.licdn.com/dms/image/v2/D4D0BAQEAka_hLb_Pag/company-logo_200_200/company-logo_200_200/0/1709827009111/sophiagenetics_logo?e1749686400&vbeta&t2mCQdDJYUv9l20mm-_1M-e_hslKTfHT5xNHLpQr4uew\r\n\" width\"48\" height\"48\" alt\"SOPHiA GENETICS\">\r\n\r\n<h1><h1 style\"color:#0A2E4A\";>Welcome to SOPHiA GENETICS JIRA! This is the System Dashboard.<\/h1>\r\n\r\n<p>In the below gadget you will see any tickets you have been assigned to.<\/p>\r\n\r\n\r\n<p> <p style\"color:#2a89d1\";> If you're new to Jira here are some basic tips:<\/p>\r\n<p><a href\"https://parthenon.atlassian.net/wiki/spaces/JKB/pages/123011150/Training+Resources+-+Jira+Jira+Service+management+Confluence+Fundamentals\">Check out the knowledge base space here.<\/a><\/p>\r\n<p><p style\"color:#2a89d1\";>-You can make your own filters to show the tickets you're interested in by following the top menu button <b>Issues -> Search for Issues<\/b>. You can then save your filters and access them easily. In the filter details define who can see them and subscribe to automated email notifications from your filters.<\/p>\r\n\r\n<p><p style\"color:#2a89d1\";>-You can then use your filters and display them in dashboards in the top menu button <b>Dashboards -> manage dashboards<\/b>\r\nIn the dashboards, add gadgets and apply your filters to be displayed in them.<\/p>\r\n\r\n<p><p style\"color:#FA7D5C\";>-Note, for Service desk type projects to be careful with the audience of your comments; \"reply to customer\" comment button VS the Internal comment. Reportes and request participants are considered customers.<\/p>\r\n\r\n<p><p style\"color:#FA7D5C\";>-If you email a service desk, only mention a ticket number in the subject if you want your email to be redirected to that ticket. 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Subdomains

Date	Domain	IP
uat-us-ent-01.sophiagenetics.com	2025-08-01	104.18.24.205
ca.sophiagenetics.com	2024-12-27	104.18.24.205
api-ca.sophiagenetics.com	2024-08-21	104.18.25.205
aks-sciworkflow-prod-cha.sophiagenetics.com	2023-08-25	20.250.75.93
jira.sophiagenetics.com	2025-11-24	104.18.24.205
groove.sophiagenetics.com	2024-11-24	3.219.54.72
api-nl.sophiagenetics.com	2023-08-15	51.124.21.109
platform-nl.sophiagenetics.com	2025-03-04	104.18.25.205
platform.sophiagenetics.com	2025-07-06	104.18.24.205
api-br.sophiagenetics.com	2025-04-25	104.18.24.205
careers.sophiagenetics.com	2025-11-03	3.175.34.66
ddm-file-svc-file-platform-us.sophiagenetics.com	2025-08-22	4.152.232.9
aus.sophiagenetics.com	2025-08-06	104.18.24.205
api-aus.sophiagenetics.com	2025-08-06	104.18.25.205
aks-sciworkflow.sophiagenetics.com	2025-08-26	20.101.250.128
www.sophiagenetics.com	2025-03-07	141.193.213.20

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Domain > jira.sophiagenetics.com

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