Domain > satisfaction-help.pinnacleqi.com

More information on this domain is in AlienVault OTX

DNS Resolutions

Date	IP Address
2023-06-13	3.218.35.185 (ClassC)
2024-09-15	54.144.96.83 (ClassC)
2026-01-23	18.210.189.28 (ClassC)

HTTP/1.1 200 OKAlt-Svc: h3:443; ma2592000Content-Length: 40169Content-Type: text/html; charsetutf-8Date: Fri, 23 Jan 2026 03:16:56 GMTServer: CaddyServer: istio-envoySet-Cookie: PLAY_SESSION2f8ab10ecd62f1c6a57d02b93e2f458a19308aae-siteId626bf39011cb3a2f34f41028&hs.session.idOyGNnsw94M4c15nXN8ByUCN5Dwbmn17Co7qJIJQAUk25xVuTDxVjpW8JpJGkKBtc&hs.session.exp1769224616265; ExpiresSat, 23 Jan 2027 03:16:56 GMT; Path/; Secure; HTTPOnlyStrict-Transport-Security: max-age31536000; includeSubDomains; preloadX-Envoy-Upstream-Service-Time: 11

!DOCTYPE html>html>    head>    meta charsetutf-8/>    title>Pinnacle Quality Insight/title>    meta nameviewport contentwidthdevice-width, maximum-scale1/>    meta nameapple-mobile-web-app-capable contentyes/>    meta nameformat-detection contenttelephoneno>    meta namedescription contentCommon questions and support documentation/>    meta nameauthor contentPinnacle Quality Insight/>    link relcanonical hrefhttps://satisfaction-help.pinnacleqi.com/>                link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1769016909001.css>        style>        body { background: #ffffff; }        .navbar .navbar-inner { background: #7fb0ce; }        .navbar .nav li a,         .navbar .icon-private-w  { color: #edeff2; }        .navbar .brand,         .navbar .nav li a:hover,         .navbar .nav li a:focus,         .navbar .nav .active a,         .navbar .nav .active a:hover,         .navbar .nav .active a:focus  { color: #ffffff; }        .navbar a:hover .icon-private-w,         .navbar a:focus .icon-private-w,         .navbar .active a .icon-private-w,         .navbar .active a:hover .icon-private-w,         .navbar .active a:focus .icon-private-w { color: #ffffff; }        #serp-dd .result a:hover,        #serp-dd .result > li.active,        #fullArticle strong a,        #fullArticle a strong,        .collection a,        .contentWrapper a,        .most-pop-articles .popArticles a,        .most-pop-articles .popArticles a:hover span,        .category-list .category .article-count,        .category-list .category:hover .article-count { color: #7fb0ce; }        #fullArticle,         #fullArticle p,         #fullArticle ul,         #fullArticle ol,         #fullArticle li,         #fullArticle div,         #fullArticle blockquote,         #fullArticle dd,         #fullArticle table { color:#575652; }    /style>        link relapple-touch-icon-precomposed href//d3eto7onm69fcz.cloudfront.net/assets/ico/touch-152.png>    link relshortcut icon typeimage/png href//d33v4339jhl8k0.cloudfront.net/docs/assets/626bf39011cb3a2f34f41027/images/63b857cae0d50f5555840322/favicon-pqi.png>    !--if lt IE 9>            script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js>/script>        !endif-->            script typeapplication/ld+json>        {@context:https://schema.org,@type:WebSite,url:https://satisfaction-help.pinnacleqi.com,potentialAction:{@type:SearchAction,target:https://satisfaction-help.pinnacleqi.com/search?query{query},query-input:required namequery}}        /script>                style>/* navigation adjustments */.navbar .brand {max-width: 155px !important;}.navbar {border-bottom: 1px solid #dbdbdb;}/* font */:root {  --system-ui: system-ui, Segoe UI, Roboto, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol;}/* link color related articles */.related ul>li a {color: #597b90;text-decoration: none;}/* homepage main button */#searchBar button .icon-search {display: inline-flex;color: #ffffff;padding: 0 4px 0 0;}#searchBar button {color: #ffffff !important;text-shadow: none;background: #7EAFCE;border-radius: 0 5px 5px 0;border: 1px solid #dbdbdb;}/* styling for homepage category buttons */.category-list .category {background-color:#ffffff;border-bottom: 1px solid #dbdbdb;border-radius: 3px;border-left: 1px solid #F5F5F5;border-right:1px solid #F5F5F5;border-top:1px solid #F5F5F5;}.twoCol .collection, .threeCol .collection { background: #ffffff; border-color: #DBDBDB; }/* button */.download-btn {-webkit-border-radius: 3;-moz-border-radius: 3;border-radius: 3px;    color: #7fb0ce !important;    font-size: 16px;    background: #ffffff;    padding: 10px;    border: solid #7fb0ce 1px;    text-decoration: none;    text-align: center;    white-space: normal;    max-width: 100%;    display: flex;    justify-content: space-evenly;    position: relative;    overflow: hidden;}.download-btn:hover, .download-btn:hover a {color: #ffffff !important;background: #7fb0ce;text-decoration: none;text-align: center;}/* customize font throughout the site */body, button, input, select, textarea {font-family: var(--system-ui);color: #4a4a4a !important;}/* screenshot border */.imgborder {border: 2px solid #575652 !important;}/* box with background color */#quotebox {font-family: var(--system-ui);padding: 25px;border-width: 1px;border-color: #7fb0ce;background-color: #7fb0ce;border-style: solid;border-radius: 0px 0px 30px 0px;}#quotebox, #quotebox li, #quotebox p, #quotebox h1, #quotebox h2, #quotebox h3, #quotebox h4 {color: #ffffff !important;}/* bulleted list with checkmark */#check ul {list-style: none;padding-left: 0;}#check li {position: relative;padding-left: 1.5em;  /* space to preserve indentation on wrap */}#check li:before {content: ;  /* placeholder for the SVG */position: absolute;left: 0;  /* place the SVG at the start of the padding */width: 2em;height: 2em;background: url(data:image/svg+xml;utf8,?xml version1.0 encodingutf-8?>svg width20 height20 fillgray viewBox0 0 1792 1792 xmlnshttp://www.w3.org/2000/svg>path dM1671 566q0 40-28 68l-724 724-136 136q-28 28-68 28t-68-28l-136-136-362-362q-28-28-28-68t28-68l136-136q28-28 68-28t68 28l294 295 656-657q28-28 68-28t68 28l136 136q28 28 28 68z>/path>/svg>) no-repeat;}/* styling for h tags */#fullArticle .title {color: #4a4a4a !important;font-family: var(--system-ui);font-weight: 400 !important;font-style: normal !important;font-size: 1.8rem  !important;}#fullArticle h2 {color: #363636 !important;font-family: var(--system-ui);font-size: 1.125rem !important;font-weight: 400 !important;}h3 {color: #7fb0ce !important;font-family: var(--system-ui);font-weight: 300;font-style: normal;}/* styling for explanation at top of articles */p.blurb {color:  #bbdb0c !important;font-family: var(--system-ui);font-weight: 300;font-style: italic;font-size: 1.1rem !important;}/* remove border from images */#fullArticle img {border: 0px solid #d6d6d6;border-radius: 0px;}/* breakpoint for small images, use when you want the image to take up half the screen on larger screen sizes */@media only screen and (max-width: 600px) {.smallImg {width: 100%; margin: auto !important;display: block !important;}}@media only screen and (min-width: 600px) {.smallImg {width: 50%; margin: auto !important;display: block !important;}}/* breakpoint for med images */@media only screen and (max-width: 600px) {.medImg {width: 100%; margin: auto !important;display: block !important;}}/* make iframe responsive */iframe {	aspect-ratio: 16 / 9;	height: 100%;	width: 100%;}/* responsive */.o-control-group {  box-sizing: border-box;  display: flex;  position: relative;  vertical-align: middle; }  .o-control-group > * {    box-sizing: border-box;    margin-top: 0;    position: relative;    width: auto; }    .o-control-group > *:hover {      z-index: 1; }    .o-control-group > * + *:not(:first-child) {      margin-left: -1px; }    .o-control-group > *:first-child {      border-bottom-left-radius: 3px;      border-top-left-radius: 3px;      border-bottom-right-radius: 0;      border-top-right-radius: 0; }    .o-control-group > *:last-child {      border-bottom-left-radius: 0;      border-top-left-radius: 0;      border-bottom-right-radius: 3px;      border-top-right-radius: 3px; }    .o-control-group > *:not(:first-child):not(:last-child) {      border-radius: 0; }    .o-control-group > *:only-child {      border-radius: 3px; }    .o-control-group > *:focus {      z-index: 2; }  .o-control-group--block > * {    flex: 1; }  .o-control-group--left {    justify-content: flex-start; }  .o-control-group--center {    justify-content: center; }  .o-control-group--right {    justify-content: flex-end; }  @media (min-width: 544px) {    .o-control-group--left\@sm {      justify-content: flex-start; }    .o-control-group--center\@sm {      justify-content: center; }    .o-control-group--right\@sm {      justify-content: flex-end; } }  @media (min-width: 768px) {    .o-control-group--left\@md {      justify-content: flex-start; }    .o-control-group--center\@md {      justify-content: center; }    .o-control-group--right\@md {      justify-content: flex-end; } }  @media (min-width: 992px) {    .o-control-group--left\@lg {      justify-content: flex-start; }    .o-control-group--center\@lg {      justify-content: center; }    .o-control-group--right\@lg {      justify-content: flex-end; } }.o-control-group__block {  box-sizing: border-box;  flex: 1; }.o-flexy {  box-sizing: border-box;  align-items: center;  display: flex;  justify-content: space-between; }  @media (min-width: 544px) {    .o-flexy\@sm {      align-items: center;      display: flex;      justify-content: space-between; } }  @media (min-width: 768px) {    .o-flexy\@md {      align-items: center;      display: flex;      justify-content: space-between; } }  @media (min-width: 992px) {    .o-flexy\@lg {      align-items: center;      display: flex;      justify-content: space-between; } }.o-flexy--top {  align-items: flex-start; }.o-flexy--middle {  align-items: center; }.o-flexy--bottom {  align-items: flex-end; }.o-flexy--stretch {  align-items: stretch; }@media (min-width: 544px) {  .o-flexy--top\@sm {    align-items: flex-start; }  .o-flexy--middle\@sm {    align-items: center; }  .o-flexy--bottom\@sm {    align-items: flex-end; }  .o-flexy--stretch\@sm {    align-items: stretch; } }@media (min-width: 768px) {  .o-flexy--top\@md {    align-items: flex-start; }  .o-flexy--middle\@md {    align-items: center; }  .o-flexy--bottom\@md {    align-items: flex-end; }  .o-flexy--stretch\@md {    align-items: stretch; } }@media (min-width: 992px) {  .o-flexy--top\@lg {    align-items: flex-start; }  .o-flexy--middle\@lg {    align-items: center; }  .o-flexy--bottom\@lg {    align-items: flex-end; }  .o-flexy--stretch\@lg {    align-items: stretch; } }.o-flexy--gap-xs > * {  margin-left: 4px; }  .o-flexy--gap-xs > *:first-child {    margin-left: 0; }.o-flexy--gap-sm > * {  margin-left: 8px; }  .o-flexy--gap-sm > *:first-child {    margin-left: 0; }.o-flexy--gap-md > * {  margin-left: 12px; }  .o-flexy--gap-md > *:first-child {    margin-left: 0; }.o-flexy--gap-lg > * {  margin-left: 16px; }  .o-flexy--gap-lg > *:first-child {    margin-left: 0; }.o-flexy--gap-xl > * {  margin-left: 20px; }  .o-flexy--gap-xl > *:first-child {    margin-left: 0; }@media (min-width: 544px) {  .o-flexy--gap-xs\@sm > * {    margin-left: 4px; }    .o-flexy--gap-xs\@sm > *:first-child {      margin-left: 0; }  .o-flexy--gap-sm\@sm > * {    margin-left: 8px; }    .o-flexy--gap-sm\@sm > *:first-child {      margin-left: 0; }  .o-flexy--gap-md\@sm > * {    margin-left: 12px; }    .o-flexy--gap-md\@sm > *:first-child {      margin-left: 0; }  .o-flexy--gap-lg\@sm > * {    margin-left: 16px; }    .o-flexy--gap-lg\@sm > *:first-child {      margin-left: 0; }  .o-flexy--gap-xl\@sm > * {    margin-left: 20px; }    .o-flexy--gap-xl\@sm > *:first-child {      margin-left: 0; } }@media (min-width: 768px) {  .o-flexy--gap-xs\@md > * {    margin-left: 4px; }    .o-flexy--gap-xs\@md > *:first-child {      margin-left: 0; }  .o-flexy--gap-sm\@md > * {    margin-left: 8px; }    .o-flexy--gap-sm\@md > *:first-child {      margin-left: 0; }  .o-flexy--gap-md\@md > * {    margin-left: 12px; }    .o-flexy--gap-md\@md > *:first-child {      margin-left: 0; }  .o-flexy--gap-lg\@md > * {    margin-left: 16px; }    .o-flexy--gap-lg\@md > *:first-child {      margin-left: 0; }  .o-flexy--gap-xl\@md > * {    margin-left: 20px; }    .o-flexy--gap-xl\@md > *:first-child {      margin-left: 0; } }@media (min-width: 992px) {  .o-flexy--gap-xs\@lg > * {    margin-left: 4px; }    .o-flexy--gap-xs\@lg > *:first-child {      margin-left: 0; }  .o-flexy--gap-sm\@lg > * {    margin-left: 8px; }    .o-flexy--gap-sm\@lg > *:first-child {      margin-left: 0; }  .o-flexy--gap-md\@lg > * {    margin-left: 12px; }    .o-flexy--gap-md\@lg > *:first-child {      margin-left: 0; }  .o-flexy--gap-lg\@lg > * {    margin-left: 16px; }    .o-flexy--gap-lg\@lg > *:first-child {      margin-left: 0; }  .o-flexy--gap-xl\@lg > * {    margin-left: 20px; }    .o-flexy--gap-xl\@lg > *:first-child {      margin-left: 0; } }.o-flexy__block {  box-sizing: border-box;  max-width: 100%;  min-width: 0;  flex: 1; }  @media (min-width: 544px) {    .o-flexy__block\@sm {      flex: 1; } }  @media (min-width: 768px) {    .o-flexy__block\@md {      flex: 1; } }  @media (min-width: 992px) {    .o-flexy__block\@lg {      flex: 1; } }.o-flexy__inline-item {  box-sizing: border-box;  max-width: 100%; }.o-flexy__item {  box-sizing: border-box;  max-width: 100%;  min-width: 0; }.o-container {  box-sizing: border-box;  margin-left: auto;  margin-right: auto;  max-width: 1140px;  padding-left: 15px;  padding-right: 15px; }.o-container--fluid {  max-width: 100%; }.o-container--responsive {  max-width: 100%; }  @media (min-width: 544px) {    .o-container--responsive {      max-width: 576px; } }  @media (min-width: 768px) {    .o-container--responsive {      max-width: 720px; } }  @media (min-width: 992px) {    .o-container--responsive {      max-width: 940px; } }class*o-col-,.o-col {  box-sizing: border-box;  min-height: 1px;  padding-left: 15px;  padding-right: 15px;  position: relative;  width: 100%; }.o-col-0 {  width: 0%; }.o-col-1 {  width: 8.33333%; }.o-col-2 {  width: 16.66667%; }.o-col-3 {  width: 25%; }.o-col-4 {  width: 33.33333%; }.o-col-5 {  width: 41.66667%; }.o-col-6 {  width: 50%; }.o-col-7 {  width: 58.33333%; }.o-col-8 {  width: 66.66667%; }.o-col-9 {  width: 75%; }.o-col-10 {  width: 83.33333%; }.o-col-11 {  width: 91.66667%; }.o-col-12 {  width: 100%; }.o-col-20 {  width: 20%; }.o-col-offset-1 {  margin-left: 8.33333%; }.o-col-pull-1 {  right: 8.33333%; }.o-col-push-1 {  left: 8.33333%; }.o-col-offset-2 {  margin-left: 16.66667%; }.o-col-pull-2 {  right: 16.66667%; }.o-col-push-2 {  left: 16.66667%; }.o-col-offset-3 {  margin-left: 25%; }.o-col-pull-3 {  right: 25%; }.o-col-push-3 {  left: 25%; }.o-col-offset-4 {  margin-left: 33.33333%; }.o-col-pull-4 {  right: 33.33333%; }.o-col-push-4 {  left: 33.33333%; }.o-col-offset-5 {  margin-left: 41.66667%; }.o-col-pull-5 {  right: 41.66667%; }.o-col-push-5 {  left: 41.66667%; }.o-col-offset-6 {  margin-left: 50%; }.o-col-pull-6 {  right: 50%; }.o-col-push-6 {  left: 50%; }.o-col-offset-7 {  margin-left: 58.33333%; }.o-col-pull-7 {  right: 58.33333%; }.o-col-push-7 {  left: 58.33333%; }.o-col-offset-8 {  margin-left: 66.66667%; }.o-col-pull-8 {  right: 66.66667%; }.o-col-push-8 {  left: 66.66667%; }.o-col-offset-9 {  margin-left: 75%; }.o-col-pull-9 {  right: 75%; }.o-col-push-9 {  left: 75%; }.o-col-offset-10 {  margin-left: 83.33333%; }.o-col-pull-10 {  right: 83.33333%; }.o-col-push-10 {  left: 83.33333%; }.o-col-offset-11 {  margin-left: 91.66667%; }.o-col-pull-11 {  right: 91.66667%; }.o-col-push-11 {  left: 91.66667%; }.o-col-offset-12 {  margin-left: 100%; }.o-col-pull-12 {  right: 100%; }.o-col-push-12 {  left: 100%; }.o-col-offset-20 {  margin-left: 20%; }.o-col-pull-20 {  right: 20%; }.o-col-push-20 {  left: 20%; }@media (min-width: 544px) {  .o-col-0\@sm {    width: 0%; }  .o-col-1\@sm {    width: 8.33333%; }  .o-col-2\@sm {    width: 16.66667%; }  .o-col-3\@sm {    width: 25%; }  .o-col-4\@sm {    width: 33.33333%; }  .o-col-5\@sm {    width: 41.66667%; }  .o-col-6\@sm {    width: 50%; }  .o-col-7\@sm {    width: 58.33333%; }  .o-col-8\@sm {    width: 66.66667%; }  .o-col-9\@sm {    width: 75%; }  .o-col-10\@sm {    width: 83.33333%; }  .o-col-11\@sm {    width: 91.66667%; }  .o-col-12\@sm {    width: 100%; }  .o-col-20\@sm {    width: 20%; }  .o-col-offset-0\@sm {    margin-left: 0%; }  .o-col-pull-0\@sm {    right: auto; }  .o-col-push-0\@sm {    left: auto; }  .o-col-offset-1\@sm {    margin-left: 8.33333%; }  .o-col-pull-1\@sm {    right: 8.33333%; }  .o-col-push-1\@sm {    left: 8.33333%; }  .o-col-offset-2\@sm {    margin-left: 16.66667%; }  .o-col-pull-2\@sm {    right: 16.66667%; }  .o-col-push-2\@sm {    left: 16.66667%; }  .o-col-offset-3\@sm {    margin-left: 25%; }  .o-col-pull-3\@sm {    right: 25%; }  .o-col-push-3\@sm {    left: 25%; }  .o-col-offset-4\@sm {    margin-left: 33.33333%; }  .o-col-pull-4\@sm {    right: 33.33333%; }  .o-col-push-4\@sm {    left: 33.33333%; }  .o-col-offset-5\@sm {    margin-left: 41.66667%; }  .o-col-pull-5\@sm {    right: 41.66667%; }  .o-col-push-5\@sm {    left: 41.66667%; }  .o-col-offset-6\@sm {    margin-left: 50%; }  .o-col-pull-6\@sm {    right: 50%; }  .o-col-push-6\@sm {    left: 50%; }  .o-col-offset-7\@sm {    margin-left: 58.33333%; }  .o-col-pull-7\@sm {    right: 58.33333%; }  .o-col-push-7\@sm {    left: 58.33333%; }  .o-col-offset-8\@sm {    margin-left: 66.66667%; }  .o-col-pull-8\@sm {    right: 66.66667%; }  .o-col-push-8\@sm {    left: 66.66667%; }  .o-col-offset-9\@sm {    margin-left: 75%; }  .o-col-pull-9\@sm {    right: 75%; }  .o-col-push-9\@sm {    left: 75%; }  .o-col-offset-10\@sm {    margin-left: 83.33333%; }  .o-col-pull-10\@sm {    right: 83.33333%; }  .o-col-push-10\@sm {    left: 83.33333%; }  .o-col-offset-11\@sm {    margin-left: 91.66667%; }  .o-col-pull-11\@sm {    right: 91.66667%; }  .o-col-push-11\@sm {    left: 91.66667%; }  .o-col-offset-12\@sm {    margin-left: 100%; }  .o-col-pull-12\@sm {    right: 100%; }  .o-col-push-12\@sm {    left: 100%; }  .o-col-offset-20\@sm {    margin-left: 20%; }  .o-col-pull-20\@sm {    right: 20%; }  .o-col-push-20\@sm {    left: 20%; } }@media (min-width: 768px) {  .o-col-0\@md {    width: 0%; }  .o-col-1\@md {    width: 8.33333%; }  .o-col-2\@md {    width: 16.66667%; }  .o-col-3\@md {    width: 25%; }  .o-col-4\@md {    width: 33.33333%; }  .o-col-5\@md {    width: 41.66667%; }  .o-col-6\@md {    width: 50%; }  .o-col-7\@md {    width: 58.33333%; }  .o-col-8\@md {    width: 66.66667%; }  .o-col-9\@md {    width: 75%; }  .o-col-10\@md {    width: 83.33333%; }  .o-col-11\@md {    width: 91.66667%; }  .o-col-12\@md {    width: 100%; }  .o-col-20\@md {    width: 20%; }  .o-col-offset-0\@md {    margin-left: 0%; }  .o-col-pull-0\@md {    right: auto; }  .o-col-push-0\@md {    left: auto; }  .o-col-offset-1\@md {    margin-left: 8.33333%; }  .o-col-pull-1\@md {    right: 8.33333%; }  .o-col-push-1\@md {    left: 8.33333%; }  .o-col-offset-2\@md {    margin-left: 16.66667%; }  .o-col-pull-2\@md {    right: 16.66667%; }  .o-col-push-2\@md {    left: 16.66667%; }  .o-col-offset-3\@md {    margin-left: 25%; }  .o-col-pull-3\@md {    right: 25%; }  .o-col-push-3\@md {    left: 25%; }  .o-col-offset-4\@md {    margin-left: 33.33333%; }  .o-col-pull-4\@md {    right: 33.33333%; }  .o-col-push-4\@md {    left: 33.33333%; }  .o-col-offset-5\@md {    margin-left: 41.66667%; }  .o-col-pull-5\@md {    right: 41.66667%; }  .o-col-push-5\@md {    left: 41.66667%; }  .o-col-offset-6\@md {    margin-left: 50%; }  .o-col-pull-6\@md {    right: 50%; }  .o-col-push-6\@md {    left: 50%; }  .o-col-offset-7\@md {    margin-left: 58.33333%; }  .o-col-pull-7\@md {    right: 58.33333%; }  .o-col-push-7\@md {    left: 58.33333%; }  .o-col-offset-8\@md {    margin-left: 66.66667%; }  .o-col-pull-8\@md {    right: 66.66667%; }  .o-col-push-8\@md {    left: 66.66667%; }  .o-col-offset-9\@md {    margin-left: 75%; }  .o-col-pull-9\@md {    right: 75%; }  .o-col-push-9\@md {    left: 75%; }  .o-col-offset-10\@md {    margin-left: 83.33333%; }  .o-col-pull-10\@md {    right: 83.33333%; }  .o-col-push-10\@md {    left: 83.33333%; }  .o-col-offset-11\@md {    margin-left: 91.66667%; }  .o-col-pull-11\@md {    right: 91.66667%; }  .o-col-push-11\@md {    left: 91.66667%; }  .o-col-offset-12\@md {    margin-left: 100%; }  .o-col-pull-12\@md {    right: 100%; }  .o-col-push-12\@md {    left: 100%; }  .o-col-offset-20\@md {    margin-left: 20%; }  .o-col-pull-20\@md {    right: 20%; }  .o-col-push-20\@md {    left: 20%; } }@media (min-width: 992px) {  .o-col-0\@lg {    width: 0%; }  .o-col-1\@lg {    width: 8.33333%; }  .o-col-2\@lg {    width: 16.66667%; }  .o-col-3\@lg {    width: 25%; }  .o-col-4\@lg {    width: 33.33333%; }  .o-col-5\@lg {    width: 41.66667%; }  .o-col-6\@lg {    width: 50%; }  .o-col-7\@lg {    width: 58.33333%; }  .o-col-8\@lg {    width: 66.66667%; }  .o-col-9\@lg {    width: 75%; }  .o-col-10\@lg {    width: 83.33333%; }  .o-col-11\@lg {    width: 91.66667%; }  .o-col-12\@lg {    width: 100%; }  .o-col-20\@lg {    width: 20%; }  .o-col-offset-0\@lg {    margin-left: 0%; }  .o-col-pull-0\@lg {    right: auto; }  .o-col-push-0\@lg {    left: auto; }  .o-col-offset-1\@lg {    margin-left: 8.33333%; }  .o-col-pull-1\@lg {    right: 8.33333%; }  .o-col-push-1\@lg {    left: 8.33333%; }  .o-col-offset-2\@lg {    margin-left: 16.66667%; }  .o-col-pull-2\@lg {    right: 16.66667%; }  .o-col-push-2\@lg {    left: 16.66667%; }  .o-col-offset-3\@lg {    margin-left: 25%; }  .o-col-pull-3\@lg {    right: 25%; }  .o-col-push-3\@lg {    left: 25%; }  .o-col-offset-4\@lg {    margin-left: 33.33333%; }  .o-col-pull-4\@lg {    right: 33.33333%; }  .o-col-push-4\@lg {    left: 33.33333%; }  .o-col-offset-5\@lg {    margin-left: 41.66667%; }  .o-col-pull-5\@lg {    right: 41.66667%; }  .o-col-push-5\@lg {    left: 41.66667%; }  .o-col-offset-6\@lg {    margin-left: 50%; }  .o-col-pull-6\@lg {    right: 50%; }  .o-col-push-6\@lg {    left: 50%; }  .o-col-offset-7\@lg {    margin-left: 58.33333%; }  .o-col-pull-7\@lg {    right: 58.33333%; }  .o-col-push-7\@lg {    left: 58.33333%; }  .o-col-offset-8\@lg {    margin-left: 66.66667%; }  .o-col-pull-8\@lg {    right: 66.66667%; }  .o-col-push-8\@lg {    left: 66.66667%; }  .o-col-offset-9\@lg {    margin-left: 75%; }  .o-col-pull-9\@lg {    right: 75%; }  .o-col-push-9\@lg {    left: 75%; }  .o-col-offset-10\@lg {    margin-left: 83.33333%; }  .o-col-pull-10\@lg {    right: 83.33333%; }  .o-col-push-10\@lg {    left: 83.33333%; }  .o-col-offset-11\@lg {    margin-left: 91.66667%; }  .o-col-pull-11\@lg {    right: 91.66667%; }  .o-col-push-11\@lg {    left: 91.66667%; }  .o-col-offset-12\@lg {    margin-left: 100%; }  .o-col-pull-12\@lg {    right: 100%; }  .o-col-push-12\@lg {    left: 100%; }  .o-col-offset-20\@lg {    margin-left: 20%; }  .o-col-pull-20\@lg {    right: 20%; }  .o-col-push-20\@lg {    left: 20%; } }.o-row {  box-sizing: border-box;  margin-left: -15px;  margin-right: -15px;display: flex;}  .o-row::after {    clear: both;    content: ;    display: table; }  .o-row > class*o-col {    float: left; }  .o-row--md {    margin-left: -8px;    margin-right: -8px; }    .o-row--md > class*o-col {      padding-left: 8px;      padding-right: 8px; }  .o-row--sm {    margin-left: -4px;    margin-right: -4px; }    .o-row--sm > class*o-col {      padding-left: 4px;      padding-right: 4px; }  .o-row--xs {    margin-left: -2px;    margin-right: -2px; }    .o-row--xs > class*o-col {      padding-left: 2px;      padding-right: 2px; }.o-row-flex {  box-sizing: border-box;  display: flex;  flex-wrap: wrap;  margin-left: -15px;  margin-right: -15px; }  .o-row-flex--md {    margin-left: -8px;    margin-right: -8px; }    .o-row-flex--md > class*o-col {      padding-left: 8px;      padding-right: 8px; }  .o-row-flex--sm {    margin-left: -4px;    margin-right: -4px; }    .o-row-flex--sm > class*o-col {      padding-left: 4px;      padding-right: 4px; }  .o-row-flex--xs {    margin-left: -2px;    margin-right: -2px; }    .o-row-flex--xs > class*o-col {      padding-left: 2px;      padding-right: 2px; }.o-inline {  box-sizing: border-box;  display: block;  list-style: none;  margin-bottom: -4px;  margin-left: 0;  padding-left: 0; }  .o-inline::after {    box-sizing: border-box;    content:  ;    clear: both;    display: table; }  .o-inline:last-child {    margin-bottom: -4px; }  .o-inline--xs {    margin-bottom: -4px;    margin-right: -4px; }    .o-inline--xs:last-child {      margin-bottom: -4px; }    .o-inline--xs .o-inline__item {      margin-bottom: 4px;      margin-right: 4px; }  .o-inline--sm {    margin-bottom: -8px;    margin-right: -8px; }    .o-inline--sm:last-child {      margin-bottom: -8px; }    .o-inline--sm .o-inline__item {      margin-bottom: 8px;      margin-right: 8px; }  .o-inline--md {    margin-bottom: -16px;    margin-right: -16px; }    .o-inline--md:last-child {      margin-bottom: -16px; }    .o-inline--md .o-inline__item {      margin-bottom: 16px;      margin-right: 16px; }  .o-inline--lg {    margin-bottom: -24px;    margin-right: -24px; }    .o-inline--lg:last-child {      margin-bottom: -24px; }    .o-inline--lg .o-inline__item {      margin-bottom: 24px;      margin-right: 24px; }.o-inline__item {  box-sizing: border-box;  display: inline-block;  margin: 0 0 4px;  padding: 0;  vertical-align: middle; }.o-responsive-wrapper {  box-sizing: border-box;  max-width: 100%;  overflow-x: auto; }---vertical align--->.steps {display: flex !important;}.stepsVert {align-self: center !important;}/style>    /head>    body>        script>            window.onload  function() {                $(#searchBar input.search-query ).focus();            };        /script>        header idmainNav classnavbar>    div classnavbar-inner>        div classcontainer-fluid>            a classbrand href/>                                                img src//d33v4339jhl8k0.cloudfront.net/docs/assets/626bf39011cb3a2f34f41027/images/626c20876c886c75aabeb90f/support-logo-white.png altPinnacle Quality Insight width216 height75>                                        /a>                            button typebutton classbtn btn-navbar data-togglecollapse data-target.nav-collapse>                    span classsr-only>Toggle Navigation/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                /button>                        div classnav-collapse collapse>                nav rolenavigation>!-- added for accessibility -->                ul classnav>                                                                                            li  idcustomer-satisfaction>a href/collection/6-customer-satisfaction>Customer Satisfaction  b classcaret>/b>/a>/li>                                                    li  idcoreq>a href/collection/15-coreq>CoreQ  b classcaret>/b>/a>/li>                                                    li  idcahps>a href/collection/12-cahps>CAHPS  b classcaret>/b>/a>/li>                                                    li  idwhats-new>a href/collection/237-whats-new>What's New  b classcaret>/b>/a>/li>                                                    li  idcontact-support>a href/collection/255-contact-support>Contact Support  b classcaret>/b>/a>/li>                                                                                /ul>                /nav>            /div>!--/.nav-collapse -->        /div>!--/container-->    /div>!--/navbar-inner-->/header>        section iddocsSearch>                            h1>What do you need help with?/h1>                         form action/search methodGET idsearchBar autocompleteoff>                    input typetext namequery titlesearch-query classsearch-query placeholderSearch the knowledge base aria-labelSearch the knowledge base value>                button typesubmit aria-labelSearch>i classicon-search lp>/i>span>Search/span>/button>                div idserp-dd styledisplay:none;>                    ul classresult>/ul>                /div>            /form>        /section>!--/docsSearch-->        section idcontentArea classcontainer-fluid>                div idnoResults styledisplay:none;>No results found/div>                                        section classcollection-category idcollection-category-6>                    h2 idcollection-6>a href/collection/6-customer-satisfaction>Customer Satisfaction/a>/h2>                    section classcategory-list>                                                                        a classcategory idcategory-22 href/category/22-about>                                h3>About/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>3/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-189 href/category/189-account-and-settings>                                h3>Account and Settings/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>5/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-182 href/category/182-best-practices>                                h3>Best Practices/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>7/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-183 href/category/183-discussion>                                h3>Discussion/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-20 href/category/20-faq>                                h3>FAQ/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>17/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-11 href/category/11-getting-started>                                h3>Getting Started/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>8/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-193 href/category/193-handouts>                                h3>Handouts/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-27 href/category/27-reporting-and-data>                                h3>Reporting and Data/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>15/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                /section>!-- /category-list -->                /section>!-- /collection -->                            section classcollection-category idcollection-category-15>                    h2 idcollection-15>a href/collection/15-coreq>CoreQ/a>/h2>                    section classcategory-list two-col>                                                                        a classcategory idcategory-197 href/category/197-about>                                h3>About/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>5/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-195 href/category/195-questions>                                h3>CoreQ Survey Questions/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                /section>!-- /category-list -->                /section>!-- /collection -->                            section classcollection-category idcollection-category-12>                    h2 idcollection-12>a href/collection/12-cahps>CAHPS/a>/h2>                    section classcategory-list two-col>                                                                        a classcategory idcategory-203 href/category/203-home-health>                                h3>Home Health/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>7/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-205 href/category/205-hospice>                                h3>Hospice/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>5/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                /section>!-- /category-list -->                /section>!-- /collection -->                            section classcollection-category idcollection-category-237>                    h2 idcollection-237>a href/collection/237-whats-new>What's New/a>/h2>                    section classcategory-list two-col>                                        /section>!-- /category-list -->                /section>!-- /collection -->                            section classcollection-category idcollection-category-255>                    h2 idcollection-255>a href/collection/255-contact-support>Contact Support/a>/h2>                    section classcategory-list two-col>                                        /section>!-- /category-list -->                /section>!-- /collection -->                                    footer classcenter>                p>©            a hrefhttps://satisfaction-help.pinnacleqi.com/>Pinnacle Quality Insight/a>        2026. span>Powered by a relnofollow noopener noreferrer hrefhttps://www.helpscout.com/docs-refer/?coPinnacle+Quality+Insight&utm_sourcedocs&utm_mediumfooterlink&utm_campaignDocs+Branding target_blank>Help Scout/a>/span>                /p>            /footer>        /section>!--/.fluid-container-->                    script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/app4.min.js>/script>script>// keep iOS links from opening safariif((standalone in window.navigator) && window.navigator.standalone){// If you want to prevent remote links in standalone web apps opening Mobile Safari, change remotes to truevar noddy, remotes  false;document.addEventListener(click, function(event) {noddy  event.target;while(noddy.nodeName ! A && noddy.nodeName ! HTML) {noddy  noddy.parentNode;}if(href in noddy && noddy.href.indexOf(http) ! -1 && (noddy.href.indexOf(document.location.host) ! -1 || remotes)){event.preventDefault();document.location.href  noddy.href;}},false);}/script>    /body>/html>

Subdomains

Date	Domain	IP
office.pinnacleqi.com	2024-10-08	50.112.80.198
satisfaction-help.pinnacleqi.com	2026-01-23	18.210.189.28
www.pinnacleqi.com	2024-04-19	198.185.159.145
survey.pinnacleqi.com	2023-08-25	104.86.224.243

View on OTX | View on ThreatMiner

Data with thanks to AlienVault OTX, VirusTotal, Malwr and others. [Sitemap]

Domain > satisfaction-help.pinnacleqi.com

Is this malicious?

DNS Resolutions

Port 443

Subdomains